Global Child Safeguarding & Investigations Specialist

Context 

Do you have experience and an understanding of survivor centred approach to incident management, safety and protection needs of survivor(s) and others related to SEA allegations? We are looking for you!

Your main role will be to strengthen NRC’s systems for preventing and responding to allegations of sexual exploitation and abuse including child abuse that involve NRC people. This position is expected to travel extensively to country and regional offices to carry out investigations, and support safeguarding prevention activities across functions. It will also be expected to guide, coach and mentor NRC staff supporting incident or investigation management response.

NRC is committed to zero tolerance on inaction to responding to acts of sexual exploitation and abuse (SEA) by staff against the people we work with and their host communities and other staff working with robust prevention and response systems, offering support to survivors, and holding those responsible to account. In this position therefore, you will work (as part of a small core team) on developing and strengthening systems for prevention and response, and on responding to and investigating all allegations of child abuse and SEA, with a special focus on the former. You will also assist in the implementation of NRC’s strategy, work alongside teams to develop action plans in these areas and ensure NRC has updated guidelines and procedures on how to handle complaints.

What you will do 

Some of your day-to-day tasks will include; 

• Lead and/or manage cases of serious misconduct involving children and/or other SEA allegations that are categorized as moderate, critical, or severe as necessary. 
• Coach and mentor regional and country level staff who support child safeguarding investigations.
• Coordinate with other NRC staff working on child safeguarding or within the Safe Inclusive Programme framework to support and develop training and guidance around child safeguarding, ensure that procedures and policies for prevention and response are complementary and coherent. 
• Contribute to the development of innovative approaches to preventing SEA and broader child safeguarding issues working closely with programme teams, especially Safe Inclusive Programming (SIP) managers and the education Global Lead.

What you will bring 

• Thorough understanding of survivor centred approach to incident management, safety and protection needs of survivor(s) and others related to SEA allegations
• Significant relevant experience on interviewing children who are survivors of trauma and conducting sensitive investigations (administrative or criminal) using the PEACE Model of interviewing
• Strong experience of working on prevention of and response to SEA and child safeguarding issues, ideally within the humanitarian field
• Formal training and or certification in investigative methodology desirable
• Experience of working in complex and volatile contexts (including refugee camps and displacement sites) and ability to work independently and, at times, under pressure in a results-oriented multi-tasking and multi-cultural environment and to manage conflicting priorities
• Strong facilitation and presentation skills; ability to deliver sensitive messages appropriately to a variety of audiences 
• Excellent communication skills, with a strong emphasis on active listening 
• Able to represent the organisation at a strategic level within the PSEA, Child Safeguarding and investigation fields 
• Fluency in English, both written and verbal
• Proficiency in another language highly desirable (particularly French, Spanish, or Arabic)
• Demonstrable interest in working to prevent sexual exploitation and abuse 
• Demonstrable experience or interest in working with survivors of sexual violence, including child abuse
• Ability to develop and deliver training and capacity building programs for the country offices, including but not limited to Code of Conduct and PSEA and Child Safeguarding, and coach and mentor country office staff with investigations responsibility
• Experience using participatory training methodologies
• Ability to quickly build personal rapport and trust and to demonstrate empathy for the challenges survivors face in reporting and the pressures an investigation places on all stakeholders, including the alleged perpetrator and management
• Excellent self-awareness and understanding of the need for self-care 
• Demonstrable ability to always maintain a high level of professionalism and confidentiality.

We know that you are curious and would like to learn more about this role; please click here to access the full Job Description. 

What makes this position attractive? 

• A challenging and exciting opportunity to assist in the implementation of NRC’s strategy, work alongside teams to develop action plans in these areas and ensure NRC has updated guidelines and procedures on how to handle complaints 
• A full-time, 2-year contract. 
• Qualified candidates from any country where NRC has an office will be considered.  
• Salary and benefits according to NRC’s salary scale and terms and conditions in the country duty station. 

We are also looking for people who share our values: 

• To be dedicated in what we do; 
• To be innovative with our solutions; 
• To act as one unified and inclusive team; 
• To be accountable to the donors that make our work possible; the beneficiaries that we exist to serve; and to each other… the members of our NRC family. 

We are happy about early applicants. 

For any questions, please write to ho.recruitment@nrc.no with "Job Title" as a subject.