Power Platform Specialist

Location

Starting Date & Initial Contract Details

As soon as possible. Full time, a minimum of 12 months.

Role Overview

Medair is seeking a Power Platform Specialist to support the organisation with the development, day-to-day maintenance and enhancements of the Microsoft Power Platform, including tasks related to identifying and troubleshooting application issues and issues resolution or escalation. 

Project Overview

Global ITS provides Medair with centralised governance, strategy, direction, innovation and support in the use of the information technologies that amplify the people-to-people strategy. Global ITS provides a centralised approach to ensure cost efficiency and integration, including country programs in the strategic design of systems, and delivers services locally where practical to ensure that the day-to-day needs of our GSO and country program colleagues are met. 

The development of a new SCM solution using Power Apps is an exciting innovative and strategic decision made by Medair. It will see the development of a suite of tools within Microsoft Power through a new partner. This solution covers Procurement, Warehouse Management, Equipment Management and Fleet Management. It will channel data and information in a transparent and organized way so as to enable a higher level of collaboration and a better-informed decision-making process for Medair. 

As Medair moves into the new area of the Power Platform, it is anticipated that a host of new Power Applications will be required across Medair globally, and these requests will be handled by the new Power Platform Specialist. 

Our Culture

Key Activity Areas

Solution design and build 

• Delivering services and solutions for Medair using Microsoft’s PowerApps, Power Automate, custom development, and data integrations. 
• Act as a technical liaison for the Supply Chain Management (SCM) System and any integrated applications. 
• Provide hands-on technical expertise to perform needs assessments 
• Design and implement Power Platform-based solutions satisfying Medair internal requirements by applying problem-solving and decision-making skills as and when required. 
• Identify and implement areas /processes where Power Platform can be better leveraged  
• Facilitate process improvement outputs including data visualization and low code applications in accordance with Medair’s PowerApps governance. 
• Create and maintain custom dashboards, models, power app components, and integration with third-party services and external APIs. 
• Help guide teams to effectively use the Microsoft Power Platform (Power Apps, Power Automate. 
• Use various connectors to connect disparate systems to Power Platform application where applicable in consultation with the Data Engineer. 
• Contribute across all phases of the PowerApps software development life cycle. 
• Adept at crafting Power Apps and Power Platform solutions with the ability to impart knowledge to both pro-developers and citizen developers. 
• Partner with cross-function technology and design teams to ensure consistent, positive client interaction and solution delivery. 
• Support Project Managers to define criteria and conduct proof of concepts, proof of value, and prototyping to evaluate product and feature value and consideration for the organization. 
• Coordinate with the Data Engineer to ensure that Power Platform implementations align with the best data modeling practices. 
• Participate in User acceptance and integration testing. 
• Provide input on analysis of issue patterns and their respective operational functions to plan and recommend process improvements and system upgrades

Administration and support

• Establish an environment strategy, setting up data loss prevention (DLP) policies, and managing users, capacity, and licensing.  
• Make data available to makers through connectors, integration, or migration 
• Maintain the set-up and configurations of the solution 
• Ensure access rights, security roles, user allocation are maintained and up-to-date  
• Drive resolution of issues that come up during the deployment phase of projects. 
• Provide second level support to users 
• Assist PMs with technical guidance on implementation, coordination of tests and validation of initial performance. 
• Stay up to date: use existing trainings, (community) resources, and develop skills and knowledge about the latest features. Train users accordingly. 

Innovation/changes

• Drive innovation and collaboration with the newest advancements and features within the Power Platform. 
• This position requires an awareness of current developments in technology, methodologies (Agile/Scrum, etc) and the ability to identify gaps in the process and propose improvements within the system’s workflow.

Team Spiritual Life

• Reflect the values of Medair with team members, local staff, beneficiaries, and external contacts.

Qualifications

• Bachelor’s Degree or International Equivalent in Computer Science, Computer Engineering, Information Technology, Management Information Systems, or Related Field.
• Microsoft Dynamics Fundamentals (CRM) Certification (desirable) 
• Microsoft Power Platform Fundamentals Certification (desirable) 

What is the ROC and why is it required?

Experience

• At least 3 years’ experience in managing programmes in international public health work, with at least 1 year in Minimum of 5 years professional experience in a relevant field of work. 
• Experience in designing complex common data models. 
• Experience in a Software as a Service (SaaS) environment 
• Development experience that includes Microsoft Power Platform services, JavaScript, JSON, TypeScript, C#, HTML, .NET/ASP.NET, RESTful Web APIs, Microsoft Azure, and Microsoft 365 (highly desired) 
• Experience handling helpdesk tickets from internal/external users  
• English (spoken and written), French advantageous 

All new deploying international staff to Medair’s country programmes (and other roles which require field travel) should be fully vaccinated with a WHO-approved COVID vaccine, supported with a COVID vaccination certificate as evidence.