Intern, ERP Risk Management

The International Federation of Red Cross and Red Crescent Societies (IFRC) is the world’s largest humanitarian organization, with a network of 192-member National Societies. The overall aim of the IFRC is “to inspire, encourage, facilitate, and promote at all times all forms of humanitarian activities by National Societies with a view to preventing and alleviating human suffering and thereby contributing to the maintenance and promotion of human dignity and peace in the world.”  The IFRC works to meet the needs and improve the lives of vulnerable people before, during and after disasters, health emergencies and other crises.

IFRC is part of the International Red Cross and Red Crescent Movement (Movement), together with its member National Societies and the International Committee of the Red Cross (ICRC). The work of the IFRC is guided by the following fundamental principles: humanity, impartiality, neutrality, independence, voluntary service, unity, and universality.

IFRC is led by its Secretary General, and has its Headquarters in Geneva, Switzerland. The Headquarters are organized into three main Divisions: (i) National Society Development and Operations Coordination; (ii) Global Relations, Humanitarian Diplomacy and Digitalization; and (iii) Management Policy, Strategy and Corporate Services.

IFRC has five regional offices in Africa, Asia Pacific, Middle East and North Africa, Europe, and the Americas.  IFRC also has country cluster delegation and country delegations throughout the world. Together, the Geneva Headquarters and the field structure (regional, cluster and country) comprise the IFRC Secretariat.

Risk management plays a crucial role to support any organization in the pursuit of its objectives. By implementing a systematic approach to risk management throughout a programme, the management team can increase the chance to achieve the programme objectives, by early anticipating risks so that they can be mitigated before they occur.

IFRC is in the process of developing an Enterprise Resource Planning (ERP) system to have an effective and user-friendly platform allowing our digital processes in the areas mentioned below to be integrated, automated, useful, agile and accountable for all our staff, including all our IFRC offices around the world. The program is to be finalized in December 2023.

The program current workstreams are:

• 5 Functional workstreams: Finance; Logistics; Human Resources; PRD (donor and pledge management); Programs and Operations (P&O) including Planning, Monitoring, Evaluation and Reporting.
• 3 Support workstreams: Information Technologies for Development (ITD); Training and customization; Business Intelligence (BI) and reports.

ERP Program is currently looking for support to implement and improve the risk management process of the programme specifically through the implementation stage. This intern position will be reporting to the Senior Officer, Global Risk Management, who is part of the Special Representative of the Secretary General Support Team, within the Office of the Secretary General. 

The intern will support the implementation of a systematic risk management process for the ERP programme and help follow-up on the implementation and monitoring of risk mitigation measures throughout the programme, including supporting the development of mechanisms for monitoring risks. The intern will benefit from this experience by learning the complexities of managing the implementation of an ERP system for a large international organization, including project management and control, in coordination with other departments and colleagues from all over the world. 

1. Support the management of the ERP program by helping to update the program risk register.
2. Support the risk management process by identifying potential risks and following up of implementation of mitigation actions, through attending the weekly meetings of each project stream.
3. Support the organization and facilitation of specific risk management workshops pertaining to the project.
4. Support the integration of risk management information into the development of project management tools such as dashboards, tracking tables and others.
5. Suggest innovative and creative approaches to improving the ERP program’s approach to risk management.
6. Support the review of technical documents related to risk management as requested.
7. Provide additional support to the IFRC’s overall risk management agenda, as requested by the Senior Officer, Global Risk Management.

Duties applicable to all staff

1. Actively work towards the achievement of the Federation Secretariat's goals.
2. Abide by and work in accordance with the Red Cross and Red Crescent principles.
3. Perform any other work-related duties and responsibilities that may be assigned by the line manager.

Required

• Be currently-enrolled in a university or equivalent level, or have graduated recently (normally within 1 year from the date of hiring) in an area that is compatible with the IFRC activities.

Preferred

• Relevant university degree qualification, completed within the previous 12 months from the date of hiring, in industrial engineering, IT or information management, finance, law, administration, project management, risk management, or any other relevant area. 

Required

• Advanced skills in and use of IT systems such as Excel (including VBA) and Powerpoint, or similar applications.

Required

• Fluent spoken and written English.
• Knowledge and strong interest in risk management concepts.
• Ability to communicate clearly and effectively, both orally and in writing with different audiences, adapting style to fit the situation.
• Ability to gather, analyse, and evaluate facts, and prepare/present concise oral and written reports.
• Ability to plan work and manage conflicting priorities, and handle multiple demands simultaneously, including unexpected deadlines.
• Results oriented and demand driven individual, entrepreneurial.
• Ability to work within a multi-cultural, multilingual, multidisciplinary environment.
• Good knowledge of project management.

Preferred

• Good command of another IFRC official language (French, Spanish, Arabic).
• Understanding of the principles and application of good corporate governance, business and operational risk management and effective internal controls.
• Skills in PowerBI, Tableau, R, or others.
• Volunteering experience within the Red Cross Red Crescent Movement.

Values: Respect for diversity; Integrity; Professionalism; Accountability.

Core competencies: Communication; Collaboration and teamwork; Judgement and decision making; National society and customer relations; Creativity and innovation; Building trust.

Application Instruction

Please submit your application in English only.

IFRC values equal opportunity, diversity and inclusivity. We encourage applications from all suitably qualified candidates, irrespective of sex, gender, sexual orientation, marital or parental status, nationality, class, political opinions, ethnic or social origin, disability, religion, or belief.