Job description
CTG overview |
CTG staff and support humanitarian projects in fragile and conflict-affected countries around the world, providing a rapid and cost-effective service for development and humanitarian missions. With past performance in 17 countries – from the Middle East, Africa, Europe, and Asia, we have placed more than 20,000 staff all over the world since operations began in 2006.
CTG recruits, deploys and manages the right people with the right skills to implement humanitarian and development projects, from cleaners to obstetricians, and mechanics to infection specialists, we’re skilled in emergency response to crises such as the Ebola outbreak in West Africa. Key to successful project delivery is the ability to mobilise at speed; CTG can source and deploy anyone, anywhere, in less than 2 weeks and have done so in 48 hours on a number of occasions.
Through our efficient and agile HR, logistical and operational services, CTG saves multilateral organisations time and money. We handle all our clients’ HR related issues, so they are free to focus on their core services.
Visit www.ctg.org to find out more
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| Overview of position |
At this level, job holders are expected to demonstrate responsibility and initiative to respond independently to various queries with only general guidance. There is a requirement to use judgment in dealing with unforeseen operational problems on a daily basis. Job holders are expected to manage resources and coach and coordinate support staff.
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| Role objectives |
KEY RESPONSIBILITIES (not all-inclusive, nor exhaustive):
Provide technical support and assist in the development and implementation of various activities and processes within the specific area of work supporting alignment with wider programme policies and guidelines.
Provide specialized project management support to specific and/or defined programmes to ensure that the various activities are performed within the established targets following Our client ’s policies and procedures.
Within the specific area of responsibility, prepare a range of reports and data analysis (e.g. food assistance needs, resource utilization, programme status, performance) and highlight trends/issues ensuring deliverables adhere to corporate standards and quality control.
Ensure and/or perform accurate, timely recording of data within the specific technical area of work (e.g. assistance programmes, food security and vulnerability assessments) and consistency of information presented to stakeholders.
Liaise with internal counterparts to support effective collaboration, implementation and monitoring of ongoing project activities.
Coordinate and communicate with local partners, agencies, NGOs and government institutions to perform accurate food security analyses and to ensure efficient delivery of food assistance.
Support the capacity building of Our client staff, cooperating partners and national government within the specific technical area.
Act as a point of contact for resolution of a range of operational queries and problems within a specific technical area of responsibility.
Oversee and/or review the work of other support staff, providing practical advice and guidance, to contribute to delivering objectives to agreed standards and deadlines.
Follow standard emergency preparedness practices to ensure Our client is able to quickly respond and deploy needed resources to affected areas at the onset of the crisis.
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| Project reporting |
Job holders typically report to a Programme Policy Officer or Head of Field Office.
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| Key competencies |
Leads by Example with Integrity |
Upholds Our client values, principles, and standards
Demonstrates and encourages others to uphold the Our clienvalues, principles and standards
Respects others and values diversity
Values diversity using respectful and inclusive language, and encourages others to do the same
Stays focused and calm under pressure
Stays focused and calm when under pressure and encourages others to do the same
Demonstrates humility and a willingness to learn
Shows humility and a willingness to learn and share knowledge, frequently seeking and acting on feedback, and taking up opportunities to develop
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Drives Results and Delivers on Commitments |
Delivers results for maximum impact
Holds self and/or others accountable for the delivery of results
Delegates appropriately
Delivers results against delegated tasks and seeks guidance and support where needed
Adapts readily to change
Responds readily to change adjusting work as needed
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Fosters Inclusive and Collaborative |
Is inclusive and collaborative
Promotes inclusive teamwork and psychological safety by sharing ideas and openly raising issues
Gives timely and constructive feedback
Supports development for others by giving timely and constructive feedback
Builds and shares new perspectives
Listens attentively to others to capture, learn, build and share new perspectives
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Applies Strategic Thinking |
Communicates and fulfils Our clien vision
Fulfils Our cliens vision and is able to explain how their objectives support the vision
Embraces curiosity and new ways of doing things
Demonstrates curiosity, and proposes new ways of doing things when relevant
Analyses and evaluates data
Gathers data and shares knowledge to inform team decision making
Considers the impact of decisions
Implements decisions and asks questions to understand the impact for wider objectives
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| Team management |
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| Further information |
FUNCTIONAL CAPABILITIES:
Capability Name
Programme Lifecycle & Food Assistance
Broad Knowledge of Specialized Areas
Emergency Programming
Strategic Policy Engagement w/Government
Description of the behaviour expected for the proficiency level
Demonstrates ability to identify key variables and contextual factors that affect food assistance problems and programmes throughout the lifecycle to inform quality programme design or re-design.
Understands basic technical concepts and data and their relevance to food assistance programmes.
Displays capacity to provide inputs into the development, implementation and realignment of high quality emergency programmes. Understands and applies basic principles of engagement with government counterparts at the national or local level.
Transfer Modalities (Food, Cash, Vouchers) |
Demonstrates ability to implement, under guidance, food assistance programmes deploying the full range of transfer modalities with an understanding of basic principles guiding modality selection and implementation. |
DESIRED EXPERIENCES FOR ENTRY INTO THE ROLE:
Has worked with technical teams (i.e. nutrition, VAM, etc.).
Has contributed to implementation of programmes.
Has observed or assisted with policy discussions.
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Disclaimer: At no stage of the recruitment process will CTG ask candidates for a fee. This includes during the application stage, interview, assessment and training.
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