Operations and communication officer- IPSA 9 (Home Based)

Office/Unit/Project Description 

UNDP is the knowledge frontier organization for sustainable development in the UN Development System and serves as the integrator for collective action to realize the Sustainable Development Goals (SDGs).

UNDP's policy work carried out at HQ, Regional and Country Office levels, forms a contiguous spectrum of deep local knowledge to cutting-edge global perspectives and advocacy. In this context, UNDP invests in the Global Policy Network (GPN), a network of field-based and global technical expertise across a wide range of knowledge domains and in support of the signature solutions and organizational capabilities envisioned in the Strategic Plan. 

Within the GPN, the Bureau for Policy and Programme Support (BPPS) has the responsibility for developing all relevant policy and guidance to support the results of UNDP's Strategic Plan. BPPS's staff provides technical advice to Country Offices, advocates for UNDP corporate messages, represents UNDP at multi-stakeholder fora including public-private dialogues, government and civil society dialogues, and engages in UN inter-agency coordination in specific thematic areas. In addition, BPPS works closely with UNDP's Crisis Bureau (CB) to support emergency and crisis response. While ensuring that issues of risk are fully integrated into UNDP's development programmes, BPPS also assists UNDP and partners to achieve higher quality development results through an integrated approach that links results-based management and performance monitoring with more effective and new ways of working. Lastly, BPPS supports UNDP and partners to be more innovative, knowledge and data driven including in its programme support efforts.

In order to streamline its financial and investment engagement, UNDP launched the Sustainable Finance Hub (SFH), a finance and innovation platform, that draws on a critical mass of UNDP expertise, initiatives, and partnerships to support the mobilization and leveraging of resources for the SDGs and lead the implementation of the new UNDP private sector strategy and other initiatives. The Hub is an integral part of both the Bureau for Policy and Programme Support (BPPS) and the Bureau of External Relations and Advocacy (BERA), as well as part of the GPN. The Hub serves as a connector, broker and global coordinator among internal and external actors; curates and manages UNDP’s catalogue of service offers on SDG financing to governments, investors and companies, via the COs, to significantly enhance the scale and impact of UNDP’s work.

Through the SFH UNDP has been increasing its engagement in global financial and economic policy making through the work carried out in different forums (I.e., G7, G20, UN’s FfD process, etc.) as well as other regulatory and market-based networks. Among others, as Secretariat of the G20 Sustainable Finance Working Group, UNDP assists G20 Presidencies in the implementation of their G20 priorities for the Group.

Please visit the SDG Sustainable Finance Hub website for more information.

As part of the SDG Sustainable Finance Hub Policy Team and under the guidance of the team’s lead, the operations and communication officer will be responsible for coordinating the Team’s operations (including front-office support, and event preparation) and for leveraging social media and other communication tools to engage stakeholders and promote the Team’s initiatives and findings.

• Develop and execute communication and stakeholder engagement strategies.
  • Coordinate with internal and external stakeholders, including ministries of finance, financial regulators, private sector representatives, international organizations, civil society organizations, and other relevant groups.
  • Write and edit communication materials which could include press releases, op-eds, articles, blog posts, op-eds and newsletters, and others relevant to G20 and other forums.
  • Manage the team’s social media channels using Hootsuite, Buffer, or other social media management tools, including creating and curating content, scheduling posts, and analysing metrics to measure effectiveness.
  • Design templates and content for the group's website, social media channels, report publications, and other communication materials using Adobe Creative Suite, Canva, or other design software.
  • Develop an efficient CRM process.
• Support strategic planning and execution 
  • Organize meetings and events including by managing the stakeholder relationship, and drafting meeting reports and correspondence drafting. 
  • Provide timely technical and administrative support.
•  Undertake any other substantive tasks necessary for the implementation of the responsibilities of SFH Policy team, as may be required.

Institutional Arrangement

The Operations and Communication officer will work under the direct supervision of the SFH Sustainable Finance Advisor and in close collaboration with the other SFH Policy team members and other SFH team’s communication focal points. 

Cross-Functional & Technical competencies