Technology for Development Associate

Details

Mission and objectives

The fundamental mission of UNICEF is to promote the rights of every child, everywhere, in everything the organization does — in programs, in advocacy and in operations. The equity strategy, emphasizing the most disadvantaged and excluded children and families, translates this commitment to children’s rights into action. For UNICEF, equity means that all children have an opportunity to survive, develop and reach their full potential, without discrimination, bias, or favouritism. To the degree that any child has an unequal chance in life — in its social, political, economic, civic, and cultural dimensions — her or his rights are violated. There is growing evidence that investing in the health, education, and protection of a society’s most disadvantaged citizens — addressing inequity — not only will give all children the opportunity to fulfil their potential but also will lead to sustained growth and stability of countries. This is why the focus on equity is so vital. It accelerates progress towards realizing the human rights of all children, which is the universal mandate of UNICEF, as outlined by the Convention on the Rights of the Child, while also supporting the equitable development of nations.

Context

UNICEF works towards promoting and protecting the rights of children in Jordan and aims to ensure that every child has access to education, health care, and protection from violence and exploitation. UNICEF Jordan is responsible for providing humanitarian assistance to vulnerable children affected by crises such as conflicts, displacement, and natural disasters. Additionally, UNICEF Jordan works closely with the government, civil society, and other partners to promote policies and programmes that benefit children and their families. The assigned UN Youth Volunteer will join the ICT team and provide technical support to UNICEF programmes/ Operations. Including Quality Assurance and Control, Software development, ICT administration and some daily helpdesk support National UN Youth Volunteers in Jordan are entitled to: - Monthly Volunteer Living Allowance (VLA) at the amount of JOD 854.8. - Annual and learning leaves. - Free life and medical insurance; and - Free access to different learning platforms. For more information on UN Volunteer benefits, entitlements, and support, please visit: https://www.unv.org/volunteer-your-country-conditions-service

Task description

Under the direct supervision of Head of ICT or his/her designated mandated representative(s), the UN Volunteer will contribute to all/any IT tasks and related activities as below: • Digital Projects support and Quality Assurance (QA) - Collaborate with project partners and Head of ICT to define project requirements and timelines - Assist in the implementation of new processes, applications, and systems - Provide support for field and Camps - Review project requirements and specifications to identify potential gaps and issues - Develop and execute test plans and test cases - Identify, log, and track software defects, and collaborate with the development team to resolve them - Communicate with project stakeholders to report on QA activities • Quality Control (QC) - Conduct code reviews to ensure adherence to coding standards and best practices - Collaborate with the development team to identify and resolve potential technical issues - Monitor software performance metrics and suggest improvements • Software development - Develop software and database using any of the following using any of the following (C#, JavaScript, PHP, React, Node js) m databases (Sql, Mysql, PostgreSQL and MongoDB) - Implement software features and functionalities as per the given specifications - Follow established coding standards and best practices - Support software development and code review when working with third-party vendors • ICT Administration - Assist in the management and maintenance of Digital programme systems - Provide ongoing support for assigned T4D solutions/projects - Support data and information analysis and reporting using various BI and reporting tools • Helpdesk Support - Provide technical support to users, - Track, escalate, and follow up on support requests as needed • Other similar duties as assigned by Supervisor.