Operations Manager — FTA NO-C

• Sustainable development
• Democratic governance and peacebuilding
• Climate and disaster resilience

• Full compliance of operations with UN/UNDP rules, regulations and policies, implementation of corporate operational strategies, establishment of management targets (BSC) and monitoring of achievement of results.
• Establishment of collaborate arrangements with potential partners, a Client relationship Management system for resource mobilization purposes and appropriate operational partnership arrangements.
• CO business processes mapping and establishment of internal Standard Operating Procedures (SOPs) in Finance, Human Resources Management, Procurement, Logistical and ICT services.
• Constant monitoring and analysis of the operating environment, timely readjustment of the operations, advice on legal considerations and risk assessment.
• Knowledge building and sharing with regards to management and operations in the CO, organization of the operations staff trainings, synthesis of lessons learnt/best practices, and sound contributions to UNDP knowledge networks and communities of practice.

• Proper planning, expenditure tracking and audit of financial resources, including extra-budgetary income in accordance with UNDP rules and regulations.
• Performance of Manager Level 2 role in Quantum for voucher and Treasury transactions approvals, bank reconciliation. Approval of pending disbursements as the “third authority” (cheques, bank transfers, EFT). Approval of bank reconciliations.
• Organization of cost-recovery mechanisms for CO services provided to projects and UN Agencies, including ensuring preparation of proforma invoices for UN agencies.
  Organization and oversight of CO cash management processes, including liquidity management, recommendation of imprest level, risk assessment, bank relationship management; timely accounting and reconciliation of all transactions, security for cash assets on site.
• Monitoring of financial exception reports for unusual activities, transactions and investigation of anomalies or unusual transactions. Provision of information to supervisors and other UNDP staff at HQ of the results of the investigation when satisfactory answers are not obtained.
• Member of bank signatory panel.
• Transaction and stop payment approval on internet banking system.

• CO compliance with corporate human resources policies and strategies.
• Optimal staffing of the office and projects.
• Oversight of recruitment processes in accordance with UNDP rules and regulations, appropriate use of different contractual modalities, contracts management, OM performing the function of HR Manager in Quantum.
• Establishment and maintenance of the proper performance management and staff development systems. Implementation of the Universal Access strategy on learning ensuring access of the staff to role appropriate learning activities.

• CO compliance with corporate rules and regulations in the field and elaboration of the CO procurement strategies including sourcing strategy, supplier selection and evaluation, quality management, customer relationship management, e-procurement promotion and introduction, performance measurement.
• Elaboration of the CO contract strategy including tendering processes and evaluation, managing the contract and contractor, legal implications. Oversight of procurement processes and logistical services in accordance with UNDP rules and regulations, OM acting as Manager Level 2 in Quantum for Purchase orders approvals.
• Proper management of UNDP assets, facilities and logistical services

• Use of Quantum functionality for improved business results and improved client services.
• Identification of opportunities and ways of converting business processes into web-based systems to address the issues of efficiency and full accountability.
• Maintenance of a secure, reliable infrastructure environment for ICT and adequate planning for disasters and recoveries.
• Identification and promotion of different systems and applications for optimal content management, knowledge sharing, information provision and learning including e-registry, web-based office management system, etc.

• Establishment of common services, maintenance of coordinating machinery to ensure integrated activities on common services and implementation of the UN reform.
• Elaboration of the strategic approach for implementation of common services in line with the latest developments in common services and the best practices.
• Proper planning and tracking of common services budget and of Agencies contributions to the common services account.

Supervisory/Managerial Responsibilities: Supervision and performance management and development of Finance, Human Resources, ICT and Procurement team (Analyst and Associate) will be required.


Competencies

Core Competencies

• ACHIEVE RESULTS - LEVEL 3: Set and align challenging, achievable objectives for multiple projects, have lasting impact.
• THINK INNOVATEVELY - LEVEL 3: Proactively mitigate potential risks, develop new ideas to solve complex problems.
• LEARN CONTINUOUSLY - LEVEL 3: Create and act on opportunities to expand horizons, diversify experiences.
• ADAPT WITH AGILITY - LEVEL 3: Proactively initiate and champion change, manage multiple competing demands.
• ACT WITH DETERMINATION - LEVEL 3: Think beyond immediate task/barriers and take action to achieve greater results.
• ENGAGE AND PARTNER - LEVEL 3: Political savvy, navigate complex landscape, champion inter-agency collaboration.
• ENABLE DIVERSITY AND INCLUSION - LEVEL 3: Appreciate benefits of diverse workforce and champion inclusivity.

• BUSINESS DIRECTION & STRATEGY
  • SYSTEM THINKING: Ability to use objective problem analysis and judgment to understand how interrelated elements coexist within an overall process or system, and to consider how altering one element can impact other parts of the system.
  • STRATEGIC THINKING: Ability to develop effective strategies and prioritized plans in line with UNDP’s objectives, based on the systemic analysis of challenges, potential risks, and opportunities; linking the vision to reality on the ground, and creating tangible solutions. • Ability to leverage learning from a variety of sources to anticipate and respond to future trends; to demonstrate foresight in order to model what future developments and possible ways forward look like for UNDP.
• BUSINESS MANAGEMENT
  • RESOURCE MANAGEMENT: Ability to allocate and use resources in a strategic or tactical way in line with principles of accountability and integrity
  • PORTFOLIO MANAGEMENT: Ability to select, prioritise and control the organization’s programmes and projects, in line with its strategic objectives and capacity; ability to balance the implementation of change initiatives and the maintenance of business-as-usual, while optimising return on investment.
  • RISK MANAGEMENT: Ability to identify and organize action around mitigating and proactively managing risks.

Technical Competencies

• LEGAL
  • KNOWLEDGE OF APPLICABLE LEGAL FRAMEWORK: Understanding of the legal norms as applied to the United Nations in general, and to UNDP in particular. This includes an understanding of the structure, functioning and operations of UNDP within the broader UN system and the application of international treaties, including the UN Charter, GA resolutions, the relevant basic country assistance agreement and UN system-wide legal instruments, as well as an understanding of the internal legal framework (financial regulations and rules, policies, and procedures) of UNDP.
• ETHICS
  • ETHICS ADVICE & GUIDANCE: Ability to quickly analyse complex fact patterns and provide comprehensive, sensitive, and confidential ethics advice and guidance.

Required Skills and Experience

Education:

• Master’s Degree or equivalent in Business Administration, Public Administration, Finance, Economics or related field.

Experience:

• Minimum of 5 years of relevant experience at the national or international level in providing management advisory services and/or managing staff and operational systems and establishing inter-relationships among international organization and national governments. 
• Experience in the usage of computers and office software packages, experience in handling of web based management systems.
• Experience and good knowledge of accrual accounting, IPSAS or IFRS is highly desirable.

Desired Skills:

• Project management.
• Supervisory and managerial responsibilities.
• Managing processes for procurement, finance, human resources, administration, Security and ICT.

Required Languages:

• Fluency in Spanish and English.

Disclaimer

Important applicant information
All posts in the NO categories are subject to local recruitment.
Candidates selected pursuant to this vacancy may be subject to UNDP’s policy on Probation upon assignment.

Applicant information about UNDP rosters
Note: UNDP reserves the right to select one or more candidates from this vacancy announcement. We may also retain applications and consider candidates applying to this post for other similar positions with UNDP at the same grade level and with similar job description, experience and educational requirements.

Workforce diversity
UNDP is committed to achieving diversity within its workforce, and encourages all qualified applicants, irrespective of gender, nationality, disabilities, sexual orientation, culture, religious and ethnic backgrounds to apply. All applications will be treated in the strictest confidence.

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