Audio-Visual Technician

22052205

Staff in the General Service category are recruited locally from the Primary Location area, which is where the office is located.

• FAO is committed to achieving workforce diversity in terms of gender, nationality, background and culture
• Qualified female applicants, qualified nationals of non-and under-represented Members and persons with disabilities are encouraged to apply
• Everyone who works for FAO is required to adhere to the highest standards of integrity and professional conduct, and to uphold FAO's values
• FAO, as a Specialized Agency of the United Nations, has a zero-tolerance policy for conduct that is incompatible with its status, objectives and mandate, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination　　
• All selected candidates will undergo rigorous reference and background checks
• All applications will be treated with the strictest confidentiality
• FAO staff are subject to the authority of the Director-General, who may assign them to any of the activities or offices of the Organization.

The Food and Agriculture Organization of the United Nations (FAO) contributes to the achievement of the 2030 Agenda through the FAO Strategic Framework by supporting the transformation to MORE efficient, inclusive, resilient and sustainable agrifood systems, for better production, better nutrition, a better environment, and a better life, leaving no one behind.

Organizational Setting

The Governing Bodies Servicing Division (CSG) provides support to the Secretariat of the Conference and the Council, and supports all Governing and Statutory Bodies of FAO. It houses the Multilingualism expertise of the Organization, delivering corporate language goods and services. CSG also provides Protocol and Meetings services to the Organization.
The Meeting Services branch (CSGM) which carries out the scheduling and programming of all physical, virtual and hybrid meetings of the FAO Governing and Statutory Bodies, FAO corporate events, informal meetings and other meetings. It is responsible for overseeing and supporting the planning and provision of logistical and audio-visual facilities for the conduct of such meetings.

The position is located in the Meeting Services branch (CSGM) of Governing Bodies Servicing Division (CSG) at FAO headquarters in Rome, Italy.

Main Purpose

The Audio-Visual Technician performs a limited number of technical support duties contributing to the timely and effective delivery of audio-visual services in corporate meeting rooms and other locations such as atrium, catering areas and terrace.

Supervision Received/Exercised

The Audio-Visual Technician reports to the Conference Technician, Audio-Visual team. Supervision received provides close technical and procedural guidance and on-the-job learning opportunities.

Working Relationships

The Audio-Visual Technician interacts with a limited variety of colleagues from within the immediate work unit to exchange technical information and provide standard technical support services.

Key Functions/Results

• Provide operational support for audio-visual services in FAO corporate meeting rooms during in-presence and hybrid events.
• Ensure efficient functioning of simultaneous interpretation equipment, microphones and video projectors providing technical support if required.
• Perform technical set-up of the virtual platform in meeting rooms, for hybrid meetings.
• Provide maintenance for the equipment in all control rooms, simultaneous interpretation equipment, electronic voting system, web streaming, digital recording and other related equipment.
• Install and test new equipment in meeting rooms, control rooms and interpretation booths.
• Maintain an updated inventory of the audio-visual equipment and identify replacement needs.
• Perform other duties, as required.

Impact of Work

The Audio-Visual Technician participates as part of a team in the provision of technical audio-visual services. Actions affect the immediate clients served. The impact of work usually does not go beyond the individual work assignment.

CANDIDATES WILL BE ASSESSED AGAINST THE FOLLOWING

Minimum Requirements

Education: Secondary School Education.
Experience: One year of relevant experience in the installation and maintenance of audio-video equipment including specific experience in the set-up of virtual platforms for hybrid meetings.
Language: Minimum knowledge (basic – level A) of English.
IT Skills: Knowledge of the MS Office applications, Internet and office technology equipment.

Residency: General Service Staff are recruited locally. To be eligible for this position, candidates must be nationals of the country of the duty station or possess an existing visa/work permit, and reside within commuting distance of the duty station at the time of the application. "Commuting distance" means the distance within which staff members can travel daily between their place of work and their residence.

Competencies

• Results Focus
• Teamwork
• Communication
• Building Effective Relationships
• Knowledge Sharing and Continuous Improvement

Technical Skills

• Knowledge of audio digital transmission systems.
• Knowledge of audio management systems.
• Knowledge of interpretation systems.
• Knowledge of voting systems and microphones management systems.
• Knowledge of digital recording systems.
• Knowledge of corporate virtual platforms: Zoom and Teams.

Desirable Qualifications and Skills

• Accuracy and attention to details.
• Ability to keep equipment at maximum efficiency.
• Thoroughness in carrying out maintenance according to schedules.
• Working knowledge (proficient – level C) of Italian.

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