USAID/FCDO Health Resilience of Northeast Nigeria (HeRON) Service delivery project in Borno and Yobe states supports delivery of quality integrated primary healthcare, reproductive, maternal, newborn and child health services, to improve evidence-based decision making, accountability at all levels of service delivery.

IRC leads a consortium of humanitarian and development implementing partners (Action Against Hunger – AAH/ACF, Society for Family Health Nigeria). The Project team is working work alongside states and local government authorities, strengthening their capacity to effectively deliver quality integrated primary healthcare, reproductive, maternal, and newborn and child health and nutrition services.

Scope of Work

The HeRoN project manager will report to the HeRoN senior project Manager. S/he will be responsible for working with the Yobe State ministries, departments and agencies and local government health authorities to ensure implementation of HeRoN health system strengthening approaches and initiatives is in line with the States Strategic health plans and Health Sector priorities. Maintain collaborative working relationships established among key government officials, The position requires experience working with government health care system, Experience of working in partnership with or directly with the Ministry of Health, Ability to plan and collaborate with States &LGAs, and an Ability to manage a wide range of stakeholders for collaboration, coordination, and consultation. S/he will work collaboratively with program managers from other HeRON implementing partners (AAH and SFH) to achieve harmonize concept, approaches and capacity buildings at states and LGA levels.

Major Responsibilities

Program Management, Technical Quality, and Strategy

• The HeRoN project Manager will report to the HeRON Senior Project Manager, he/she is the focal point for IRC’s HeRON program implementation at the facility and LGA level in the state of assignment and will directly supervise a team of Senior capacity building officers and other project field staff.
• The HeRON project Manager will coordinate with the state’s ministry of health to ensure activities implemented align to Government needs, plans and priorities, and in compliance with donor guidelines.
• He/she will collaborate with the facility staffs, local Government health authority and community structures to identify gaps in quality health care service delivery and take the necessary steps to address those gaps.
• S/he provides technical support to the LGA and states in planning, implementing, and monitoring of high impact interventions and provides technical support and mentoring to the actualization of health system strengthening initiatives
• Participate in the development of HeRoN field implementation work plans, budgets, and track the implementation of the plans at the health facility, LGA and state levels to improve the delivery of basic health package at the facility level.
• Work with the state and LGA to carry out joint integrated supportive supervision adopting the existing National ISS tools, design action plan based on the findings of the ISS, follow up and provide technical guidance to the implementation of the plans
• Organize regular review meetings with the LGA and state to discuss successes, challenges and design roadmaps for sustainability and impact. Work with community-based organizations at the communities of intervention to improve community and social accountability through enhancing functionality of community structures (WDCs, CHIPs) to provide oversight to the health facility activities.
• Work in close coordination with the HeRON governance manager to track effective implementation of the PDIA approach and organizational development plans. Coordinates with the Consortium leadership to regularly review and track progress of the engagement and sustainability plans
• Conduct regular reviews of project implementation with the senior capacity building officers to track progress against set targets and deliverables.
• Coordinate with other IRC departments to respond to acute emergency needs as approved by the donors and collaborate with other USAID funded partners to maximize effective use of resources within the state of assignment.
• Monitor, review the performance of the senior capacity building officers and organize meetings and provide mentoring to ensure their organizational set targets and objectives are met contributing to the overall client’s quality of care.
• Monitor the purchase and use of materials, equipment, and supplies. Identify opportunities for program development and coordinates with other actors and technical working groups.
• Perform any other relevant task as directed by the supervisor.

Staff Performance Management, Learning & Development:

• Hire, supervise, and build the capacity of Heron Adamawa team members in relevant technical and management competencies.
  
• Develop and implement remote management capacity-building approaches to build the strengths of his/her team.
• Coach, train, supervise and mentor direct-report staff, including communicating clear expectations, setting annual performance objectives, providing regular and timely positive and constructive performance feedback, and providing documented semi-annual performance reviews.
• Maintain open and professional relations with team members, promoting a strong team spirit and providing oversight and guidance to enable staff to perform successfully in their positions.
• Approve and manage all time, attendance, and leave requests to ensure adequate departmental coverage; ensure monthly, accurate timesheet submission and carry out probationary reviews.
• Hold high-quality meetings with each direct report on a regular and predictable basis, at least monthly.
• Provide a measurable development plan, including on-the-job learning to strengthen technical capacity, exchange knowledge within the team, and provide guidance on career paths.
• As required, identify staff performance issues and work with Human Resources to document and address these per the National Staff Employment Policies.
• Maintain open and professional relations with team members, promoting a strong team spirit and providing oversight and guidance to enable staff to perform successfully in their positions.
• Promote and monitor staff care and well-being. Model healthy work-life balance practices. Support appropriate interventions in response to identified staff care needs of both national and international staff.
• Look for opportunities to support staff in their career growth, where appropriate.
• Adhere to and act per the IRC Global HR Policies and Procedures and communicate a high standard of compliance with all applicable policies and regulations through words and examples.

Key Working Relationships

Line Manager: HeRoN Senior Project Manager

Dotted line/ Technical Reporting: Senior Consortium Manager

Position directly Supervises: Senior capacity building officers, Other Project Field Staff in the State of assignment

Key Internal Contacts: IRC’s Technical Coordinators (Health, Nutrition, EH/WASH), HeRON M&E, HeRON Consortium Managers (Health Governance & Pharmacy), HeRON Deputy Team Leader, Supply Chain, Consortium Finance.

Key External Contacts:

HeRON Implementing partners: AAH & SFH (Program managers). Ministry of Health, HeRON Technical Staff seconded to MoH, Health Facility staffs, LGHA, Community Leaders and Members and other USAID funded partners in the State of assignment.