ICT Assistant

Details

Mission and objectives

UNFPAs mission is to deliver a world where every pregnancy is wanted, every childbirth is safe and every young person’s potential is fulfilled. The agency works to achieve three transformative goals which are: zero preventable maternal deaths, zero unmet need for family planning and zero sexual and gender-based violence and harmful practices.

Context

Enabling young people to realise their full social, economic and human potential is a key aspect of UNFPA's mandate. In order for UNFPA to deliver on its mandate it relies heavily on technology. The ICT Assistant will provide technical support in relation to installation and servicing of digital devices to ensure effective man roll-out and assistance to staff and personnel needs.

Task description

Assist staff in the efficient/effective use of software and IT systems in general. Install and configure PCs, printers and other IT equipment in the office. Install multimedia equipment's for meetings, webinars, workshops, and other events supported by UNFPA. Transform and re-format information from staff members into user-friendly presentations for management attention, meetings, workshops, and events in general. Update the CO computers anti-virus and security software on a weekly basis. Ensures effective functioning of the CO hardware and software packages Provide technical support related to internet, e-mails, printers and software to the office; Track and maintain the inventory of all ICT equipment of the country office. Keep all system discs/drivers, electronic and paper base library of the Country Office Liaise with any other UN agencies to ensure quality services of ICT under any common services arrangements related to ICT. Support network administration, including assisting staff to back up in UNFPA cloud infrastructure, back up logs and restoration procedures; trouble-shooting network problems and responding to user needs regarding network access. Other related tasks as required.