- Organization: WHO - World Health Organization
- Location: Phnom Penh
- Grade: Administrative support - GS-6, General Service - No need for Higher Education - Locally recruited position
- Administrative support
- Closing Date: 2023-06-09
OBJECTIVES OF THE PROGRAMME
The overall goal of the WHO Country Office, Cambodia is to support health development by ensuring a functional health care system that has the capacity to deliver responsive quality services that are accessible, affordable and equitable for all populations of Cambodia.
The administrative unit supports the office of the Head of WHO Country Office, Cambodia (HWO), with all the administrative requirements needed to achieve WHO goals.
DESCRIPTION OF DUTIES
Under the general supervision and guidance of the Head of WHO Country Office, Cambodia (HWO), the incumbent performs the following duties:
1. Provides administrative assistance and support to HWO
a) Arranges appointments and maintains supervisor's calendar, receives high-ranking visitors, places and screens telephone calls and answers enquiries with discretion;
b) Organizes high-level meetings with high ranking officials including arranging of official receptions given by the HWO;
c) Prepares briefing materials for supervisor for use on official trips or special meetings;
d) Drafts responses to written correspondences, documents and reports, etc., some of which are highly confidential; Selects and makes pertinent abstracts and undertakes searches for information;
e) Makes travel arrangements for the supervisor and performs liaison duties with other offices;
2. Organizes and facilitates administrative work of the office of HWO
a) Records, screens and routes correspondences, maintaining internal procedures and tracking system for correspondence and documents;
b) Maintains records of important documents, reports, instructions and policy, confidential and general management files;
c) Maintains directory of names, address and telephone numbers of ministers, government officials and members of diplomatic corps;
d) Manages the immediate office with respect to communications, meetings and work flow; coordinates the secretarial services of the office, distributes special assignments to other secretaries and reviews correspondence for the supervisor's signature; briefs and trains new secretaries and gives guidance to other secretaries on office procedures and the preparation of letters, memo and other forms of correspondences;
3. Participates in the organizational and preparation of staff meetings or special meetings and takes minutes and/or notes;
4. Prepares informal translations and may act as interpreter;
5. Assists in the administrative arrangements on meetings, conferences, workshops and training courses for national and WHO staff;
6. Assists in organizing staff development and learning, trainings and workshops for staff in the Country Office;
7. Arrange WHO sponsored travel of Minister or senior officials including delegation to the World Health Assembly and Regional Committee meeting; and
8. Performs other related duties as required.
Essential: Equivalent to graduation from secondary school with thorough training in administrative and secretarial practices.
Desirable: University degree with additional training in management, finance and administration.
Essential: At least eight years of progressive experience in secretarial/administrative work.
Desirable: Experience in WHO or in another international organization.
- Thorough knowledge of office procedures and ability to acquire knowledge of WHO procedures, rules and regulations.
- Ability to discern routine from non-routine; ability to draft correspondence, summary of meetings and notes for record; tact and diplomacy; knowledge of protocol; typing skills and ability to use computer and adapt to varoious software applications.
- Ability to work harmoniously as a member of a team, adapt to diverse cultural and educational backgrounds and maintain a high standard of personal conduct.
Respecting and promoting individual and cultural differences
Knowing and managing yourself
Use of Language Skills
Essential: Expert knowledge of English. Expert knowledge of Khmer.
WHO offers staff in the General Services category an attractive remuneration package, which for the above position includes an annual net base salary starting at USD 21,116 (subject to mandatory deductions for pension contributions and health insurance, as applicable) and 30 days of annual leave.
- This vacancy notice may be used to fill other similar positions at the same grade level
- Only candidates under serious consideration will be contacted.
- A written test may be used as a form of screening.
- In the event that your candidature is retained for an interview, you will be required to provide, in advance, a scanned copy of the degree(s)/diploma(s)/certificate(s) required for this position. WHO only considers higher educational qualifications obtained from an institution accredited/recognized in the World Higher Education Database (WHED), a list updated by the International Association of Universities (IAU)/United Nations Educational, Scientific and Cultural Organization (UNESCO). The list can be accessed through the link: http://www.whed.net/. Some professional certificates may not appear in the WHED and will require individual review.
- According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible.
- Any appointment/extension of appointment is subject to WHO Staff Regulations, Staff Rules and Manual.
- For information on WHO's operations please visit: http://www.who.int.
- The WHO is committed to creating a diverse and inclusive environment of mutual respect. The WHO recruits and employs staff regardless of disability status, sex, gender identity, sexual orientation, language, race, marital status, religious, cultural, ethnic and socio-economic backgrounds, or any other personal characteristics.
- The WHO is committed to achieving gender parity and geographical diversity in its staff. Women, persons with disabilities, and nationals of unrepresented and underrepresented Member States (https://www.who.int/careers/diversity-equity-and-inclusion)are strongly encouraged to apply for WHO jobs.
- Persons with disabilities can request reasonable accommodations to enable participation in the recruitment process. Requests for reasonable accommodation should be sent through an email to email@example.com
- An impeccable record for integrity and professional ethical standards is essential. WHO prides itself on a workforce that adheres to the highest ethical and professional standards and that is committed to put the WHO Values Charter into practice.
- WHO has zero tolerance towards sexual exploitation and abuse (SEA), sexual harassment and other types of abusive conduct (i.e., discrimination, abuse of authority and harassment). All members of the WHO workforce have a role to play in promoting a safe and respectful workplace and should report to WHO any actual or suspected cases of SEA, sexual harassment and other types of abusive conduct. To ensure that individuals with a substantiated history of SEA, sexual harassment or other types of abusive conduct are not hired by the Organization, WHO will conduct a background verification of final candidates.
- WHO has a smoke-free environment and does not recruit smokers or users of any form of tobacco.
- WHO also offers wide range of benefits to staff, including parental leave and attractive flexible work arrangements to help promote a healthy work-life balance and to allow all staff members to express and develop their talents fully.
- The statutory retirement age for staff appointments is 65 years. For external applicants, only those who are expected to complete the term of appointment will normally be considered.
- This post is subject to local recruitment and will be filled by persons recruited in the local commuting area of the duty station.
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