About CRS

Catholic Relief Services is the official international humanitarian agency of the Catholic community in the United States. CRS works to save, protect, and transform lives in need in more than 100 countries, without regard to race, religion or nationality. CRS’ relief and development work is accomplished through programs of emergency response, HIV, health, agriculture, education, microfinance and peacebuilding.

Job Summary:

You will provide service in the day-to-day delivery of responsive, effective and efficient administrative activities in support of the Catholic Relief Services’ (CRS) mission to serve the poor and vulnerable. You will provide consistent and high-quality service and contribute to the proper stewardship of resources to help ensure operational effectiveness in support of high-quality programming.

Roles and Key Responsibilities:

  • Facilitate communication with all units of the organization and external stakeholders as relevant. Send/receive and distribute all incoming and outgoing mail/faxes/letters/documents.
  • Provide specialized administrative transactions and processes (e.g. translate, type, proofread, and/or format documents; record and transcribe meeting minutes; draft simple correspondence messages).
  • Prepare transactional documents in support of general operations processes and support coordination of transaction processing (e.g. RFGS preparation, etc.).
  • Compile data, perform data entry and data verification in relation to general administration processes (e.g. various contact lists, visitors' welcome packages, etc.).
  • Support travel and logistics arrangements for staff and visitors. Schedule and coordinate appointments. Provide logistical and communication support to event planning activities.
  • Support Finance Unit in filing documents, stamping, and be the focal person of vendors/suppliers for payment follow-ups.
  • Support Procurement and Supply Chain through receiving of Billing Statements or Statement of Accounts from vendors/suppliers.
  • Attends to visitors and deal with inquiries on the phone and face to face. Supply accurate information regarding the organization to the general public, clients, customers, partners and donors. Receives and sorts mail and deliveries. Ensures knowledge of staff movements in and out of the organization.
  • Support implementation of petty cash fund policy and processes, such as cash replenishments, cash counts, expedient release of petty cash requests, etc.
  • Will be assigned with Insight Preparer Persona.

Basic Qualifications

  • Bachelor’s Degree in Business Administration or relevant field preferred.
  • Two years’ experience working in an office environment in a clerical or administrative role. Experience with a local or international NGO a plus.
  • Additional education may substitute for some experience.

Required Languages - Fluent in written and spoken Filipino and English

Travel - Must be willing and able to travel up to 10 %.

Knowledge, Skills and Abilities

  • Good time management skills with ability to work on multiple tasks
  • Strong customer service orientation with good communication and interpersonal skills
  • Proactive, resourceful, solutions oriented and results-oriented

Preferred Qualifications

  • Experience with typing/word processing, data entry into online databases and forms, and working with various office equipment.
  • Experience working with Finance is an advantage
  • Experience in MS Office package (Excel, Word, PowerPoint, Visio) and information management systems. Proficient in Word.
  • Having NC II and NC III TESDA Certifications on Office Management, Bookkeeping and Event Management is also an advantage

Agency REDI Competencies (for all CRS Staff):

Agency competencies clarify expected behaviors and attitudes for all staff. When demonstrated, they create an engaging workplace, help staff achieve their best, and help CRS achieve agency goals. These are rooted in the mission, values, and guiding principles of CRS and used by each staff member to fulfill his or her responsibilities and achieve the desired results.

  • Personal Accountability – Consistently takes responsibility for one’s own actions.
  • Acts with Integrity - Consistently models values aligned with CRS Guiding Principles and mission. Is considered honest.
  • Builds and Maintains Trust - Shows consistency between words and actions.
  • Collaborates with Others – Works effectively in intercultural and diverse teams.
  • Open to Learn – Seeks out experiences that may change perspective or provide an opportunity to learn new things.

Agency Leadership Competencies:

  • Lead Change – Continually looks for ways to improve the agency through a culture of agility, openness, and innovation.
  • Develops and Recognizes Others – Builds the capacity of staff to reach their full potential and enhance team and agency performance.
  • Strategic Mindset – Understands role in translating, communicating, and implementing agency strategy and team priorities.

Supervisory Responsibilities (if none, state none) -None

Key Working Relationships:

Internal – Supply Chain staff, Admin Staff, Finance Staff, Program Staff

External - Vendors,

***Our Catholic identity is at the heart of our mission and operations. Catholic Relief Services carries out the commitment of the Bishops of the United States to assist the poor and vulnerable overseas. We welcome as a part of our staff people of all faiths and secular traditions who share our values and our commitment to serving those in need. CRS’ processes and policies reflect our commitment to protecting children and vulnerable adults from abuse and exploitation.

Disclaimer: This job description is not an exhaustive list of the skill, effort, duties, and responsibilities associated with the position.

CRS' talent acquisition procedures reflect our commitment to protecting children and vulnerable adults from abuse and exploitation.

CRS prioritizes candidates who are citizens/ permanent residents of the countries where we have CRS offices.

CRS is an Equal Opportunity Employer

Interested applicants must send their application through this link on or before June 23, 2023. This position is open for Filipino nationals only. Only shortlisted applicants will be contacted to proceed with our recruitment process.


At Impactpool we do our best to provide you the most accurate info, but closing dates may be wrong on our site. Please check on the recruiting organization's page for the exact info. Candidates are responsible for complying with deadlines and are encouraged to submit applications well ahead.
Before applying, please make sure that you have read the requirements for the position and that you qualify. Applications from non-qualifying applicants will most likely be discarded by the recruiting manager.