Background

 
Diversity, Equity and Inclusion are core principles at UNDP:  we value diversity as an expression of the multiplicity of nations and cultures where we operate, we foster inclusion as a way of ensuring all personnel are empowered to contribute to our mission, and we ensure equity and fairness in all our actions. Taking a ‘leave no one behind’ approach to our diversity efforts means increasing representation of underserved populations. People who identify as belonging to marginalized or excluded populations are strongly encouraged to apply. Learn more about working at UNDP including our values and inspiring stories.

 
UNDP does not tolerate sexual exploitation and abuse, any kind of harassment, including sexual harassment, and discrimination. All selected candidates will, therefore, undergo rigorous reference and background checks.


Under the overall guidance and supervision of the Security Advisor (SA) of the UNDSS Northwest Syria Office in Gaziantep, the Security Operations Centre Assistant (SOCA) (aka Radio-Operator) monitors and supports the Security Communications System (SCS), including voice and data communications associated with the implementation of safety and security measures for UN personnel in Turkiye. 

SOCA is responsible for communicating with UN agencies in East, Southeast and Mediterranean regions of Turkiye using radio, cellular, satellite or internet telecommunication devices. Security Operations Centre (SOC) operates 24/7 on shift basis at the UN Duty Station in Gaziantep.

The SOCA will work under the direct supervision of the SA/FSCO.

Duties and Responsibilities


Communication System Support

  • Supports radio communications between the United Nations agencies, performs periodic radio checks with UN agencies ensuring that UN SCS is functional at all times.
  • Responsible for facilitation of voice and data traffic to and from the SOC (aka Radio Room), Gaziantep.
  • Monitors UHF radio communications and keeps record of all mobile and satellite communication in the AoR.
  • Provides support, training and guidance to users of radio equipment before and during missions to increase communication effectiveness.
  • Monitors UN vehicle movement. Maintains necessary details on itineraries and location of all UN personnel travelling on mission within the AoR.
  • Maintains a radio log. Drafts Vehicle Movement Tracking and TRIP Report.
  • Ensures that tele-communication equipment in the SCS is well maintained and operational.
  • Maintains and updates radio call-signs, contact details, and other related security information and works in collaboration with the SOCAs in Ankara and Agency Security Officials.
  • Coordinates with Radio communications LTA company and WFP technician to provide technical guidance on maintenance and repair of communications equipment in the region, including UHF repeaters.
  • Performs other additional duties as assigned by the SA/FSCO and FSA/SOC Associate.

 Information Management Services

  • Informs UNDSS immediately of any incident/accident received via the communication network and accurately identifies exact location/grid references of all incident/accidents.
  • Monitors and records all security related media news for producing the draft daily situation report.
  • Act quickly in the event of a security incident, gather, compile and forward the draft security information to the FSA/SOC Associate and Supervisor for confirmation.
  • Provides draft SMS to the supervisor in case of emergency and send SMS to all UN personnel after approval.
  • Maintains, monitors and updates the Geographical Information System. 
  • Ensures GPS coordinates of all UN premises and staff residence addresses are up-to-date.
  • Performs other additional duties as assigned by the SA/FSCO and FSA/SOC Associate.

Administrative Support Services 

  • Supports maintenance of filing systems and maintaining security lists on regular basis, as required.
  • Keeps the supervisors up to date with all procedures, problems and faults in the radio network and undertaking any necessary actions to maintain order in the system.
  • Provides reports and security related documents and radio communication trainings as required.
  • Drafts reports as required by the supervisor.
  • Performs other additional duties as assigned by the SA/FSCO and FSA/SOC Associate.

Other Support Services

  • Assists in conducting Head Count and compiles report as required.
  • Compiles and maintains list of curfews and special security zones declared by provincial governors.
  • Assists with maintaining security incident tracking database in coordination with SOC Ankara.
  • Prepares daily UN personnel arrival report.
  • Performs other additional duties as assigned by the SA/FSCO and FSA/SOC Associate.

Competencies
Core Competencies:
 
Achieve Results: LEVEL 1: Plans and monitors own work, pays attention to details, delivers quality work by deadline
Think Innovatively: LEVEL 1: Open to creative ideas/known risks, is pragmatic problem solver, makes improvements
Learn Continuously: LEVEL 1: Open minded and curious, shares knowledge, learns from mistakes, asks for feedback
Adapt with Agility: LEVEL 1: Adapts to change, constructively handles ambiguity/uncertainty, is flexible
Act with Determination: LEVEL 1: Shows drive and motivation, able to deliver calmly in face of adversity, confident
Engage and Partner: LEVEL 1: Demonstrates compassion/understanding towards others, forms positive relationships
Enable Diversity and Inclusion: LEVEL 1: Appreciate/respect differences, aware of unconscious bias, confront discrimination

Cross-Functional & Technical competencies:
 
Name Definition
Effective Decision Making Ability to take decision in a timelyand efficient mannerin line withone’s authority, area of expertise and resources.
Negotiation and Influence Ability to reach an understanding, persuade others, resolve points of difference, gain advantage in the outcome of dialogue, negotiates mutually acceptable solutions through compromise and creates ‘win-win’ situations
Collective Intelligence Design Ability to bringing together diverse groups of people, data, information or ideas, and technology to design services or solutions.
Communications Ability to communicate in a clear, concise and unambiguous manner both through written and verbalcommunication; to tailormessages and choose communication methods depending on the audience.
Digital Awareness and Literacy Ability and inclination to rapidly adoptnew technologies, eitherthrough skillfully grasping theirusage or through understanding their impactand empowering others to use them asneeded.
Monitoring Ability to provide managers and key stakeholders with regular feedback on the consistency or discrepancy between planned and actual activities and programme performance and results.
Working with Evidence and Data Ability to inspect, cleanse, transform and model data with the goal of discovering useful information, informing conclusions and supporting decision-making.
                                      
Required Skills and Experience

Min. Education requirements
Bachelor`s Degree or equivalent is required.
Min. years of relevant work experience
  • Minimum two (2) years of progressively responsible work experience in telecommunications/radio operations, information technology, or other relevant field of work is required.
  • Prior experience in the security and safety field is desirable.
  • Prior experience with the UN system or an international NGO is desirable.
Required skills
  • Good knowledge of Radios and SCS equipment;
  • Ability to assist the telecommunications specialist with maintaining the SCS equipment;
  • Experience in handling of web-based management systems and graphic information systems;
  • Experience in the usageof computers and office softwarepackages (MS Word, Excel, etc.) and advance knowledge of spreadsheet and database packages;
  • An “Amateur Radio Operators License” recognized by the Government of Turkiye is desirable.
  • Fluency in English and Turkish, both written and oral is a minimum requirement.
Disclaimer

 

 
Under US immigration law, acceptance of a staff position with UNDP, an international organization, may have significant implications for US Permanent Residents. UNDP advises applicants for all professional level posts that they must relinquish their US Permanent Resident status and accept a G-4 visa, or have submitted a valid application for US citizenship prior to commencement of employment. 

 
UNDP is not in a position to provide advice or assistance on applying for US citizenship and therefore applicants are advised to seek the advice of competent immigration lawyers regarding any applications.

 
Applicant information about UNDP rosters

 
Note: UNDP reserves the right to select one or more candidates from this vacancy announcement.  We may also retain applications and consider candidates applying to this post for other similar positions with UNDP at the same grade level and with similar job description, experience and educational requirements.

 
Non-discrimination

 
UNDP has a zero-tolerance policy towards sexual exploitation and misconduct, sexual harassment, and abuse of authority. All selected candidates will, therefore, undergo rigorous reference and background checks, and will be expected to adhere to these standards and principles.  

 
UNDP is an equal opportunity and inclusive employer that does not discriminate based on race, sex, gender identity, religion, nationality, ethnic origin, sexual orientation, disability, pregnancy, age, language, social origin or other status. 

 
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