BACKGROUND:

The International Rescue Committee (IRC) responds to the world’s worst humanitarian crises and helps people survive, recover and gain control of their future. The IRC is working to improve the safety, health, education, economic well-being and power of people in crisis affected places. IRC’s Economic Recovery and Development programming ensures that clients meet both their short- and long-term economic needs through sustainable and ethical programs such as, but not limited to, cash and voucher transfers, food security promotion, climate-smart agro-pastoral production and enterprise development and employment promotion.

 

This position will be based in Dnipro, with occasional travel to other locations in Ukraine as necessary. As this is a fluid and rapidly changing context, the location of this assignment may change based on the needs of the program.  

 

JOB SUMMARY:

The Senior Information Management Officer will be responsible for all data information management and analysis from the IRC Ukraine ERD Program. The position holder will process client data and payments in IRC’s external payment platform RedRose, prepare regular internal and external reports, manage responses to clients in collaboration with IRC’s client feedback team and manage an Information Management Officer. The Senior Officer will play a critical role in ensuring the effective management of administrative tasks and operations. They will ensure that all necessary IRC systems, policies and procedures are understood, and used by IRC team members. Where policies and procedures are not in place, the position will be responsible for working with relevant departments and staff to develop them.

 

MAIN RESPONSIBILITIES:

Information Management

·       Process client data and payments in IRC’s external payment platform RedRose: data cleaning, deduplication for clients, preparation of payment groups etc.

·       Prepare regular data-based reports: internally (e.g. IRC dashboards) and externally (e.g. donor reports, Cash Working Group, Clusters etc.)

·       Manage responses to clients in collaboration with IRC’s client feedback team team

·       Manage one IM Officer remotely (different location)

·       Develop further monitoring and evaluation tools to track effectiveness of support provided to clients and partners.

·       Support IRC’s local partners in their data management and transfer of data to IRC

·       Ensure responsible data protection of data from clients, staff and IRC

·       Carry out troubleshooting and assessments and analyze data to determine specific interventions that would help better manage day to day needs (including better implementation and tracking of cash distributions) and support overall growth.

·       Adjust support models based on feedback from clients, partners, IRC, and monitoring information.

·       Ensure that activities are implemented in accordance with the approved Standard Operating Procedures (SOPs) and other IRC policies and that ICT infrastructures are properly performing.

·       Support ERD Coordinator to ensure that ERD activities are meeting target and the desired quality to achieve desired goal/impact, such as through weekly data reports.

·       Providing supervision and support to Information Management officer in their daily duties

·         Provide data visualization: Power BI, Tableau and DHIS dashboards, tables, charts, GIS maps, etc.

·       In collaboration with the team, further design and implement a dissemination plan for all information products (e.g., situation reports, data, maps).

·       Develop new applications, tools, or methods to improve workflow and train others in their use.

·       Communication with partners and 3rd parties to develop new and improve existing software solutions.

·       Ensure that all ERD partners and 3rd parties’ operations are assigned with required support technical and financial documents.

Coordination

·       Lead coordination with various Clusters and Working groups and other NGOs to ensure client de-duplication, etc.

·       Regularly attend and represent IRC (as requested by ERD Coordinator) in various task teams and other interagency coordination efforts surrounding information management, data collection, and market monitoring.

 

Reporting

·       Support the timely submission of accurate donor reporting against output and outcome level indicators.

·       Support the timely submission of accurate financial reports to the finance team.

 

JOB REQUIREMENTS

Education:  University Degree in International Development, Business Management, information management/technology and systems, computer science, data science, or a related field required

 

Demonstrated Skills and COMPETENCIES:

  • Minimum 2-4 years previous experience working with information systems management, monitoring and evaluation, database development and management; NGO experience is an advantage. Statistics and data analysis are all relevant areas of experience.
  • Demonstratable experience with tools like Power BI, CommCare, Tableau, DHIS, and Excel.
  • A strong background in data analytics and data management
  • Able to think critically about data and information, triangulating and cross-checking data when needed and with minimal guidance
  • Excellent visual design sense regarding clear and accurate presentation of data.
  • Experience using ArcGIS is desired
  • Experience in delivering predictive and/or prescriptive analytics
  • Fluency in English required; Ukrainian and/or Russian fluency will be a critical asset
  • Shown ability to work well in and promote teamwork, comfortable in a multi-cultural environment, flexible and able to handle pressure with professional grace.
  • Willingness to travel to different cities within Ukraine.
  • Demonstrated dedication to an anti-racist and Do No Harm approach, gender equality and inclusion

·       Excellent Microsoft Office skills

·       Excellent interpersonal, oral, and written communication skills

·       Highly organized with a strong attention to detail

 

Female candidates are highly encouraged.

Ukrainian nationals required.

 

The IRC and IRC workers must adhere to the values and principles outlined in IRC Way - Standards for Professional Conduct.  These are Integrity, Service, and Accountability.  In accordance with these values, the IRC operates and enforces policies on Beneficiary Protection from Exploitation and Abuse, Child Safeguarding, Anti Workplace Harassment, Fiscal Integrity, and Anti-Retaliation.

 

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

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