Driver

Under the overall guidance of the Operations Manager and direct supervision of the Administrative Assistant, the Driver provides reliable and safe driving services ensuring highest standards of discretion and integrity, sense of responsibility, excellent knowledge of protocol and security issues. The Driver also demonstrates a client-oriented approach, courtesy, tact, and ability to work with people of different national and cultural backgrounds

Provision of reliable and secure driving services

• Drive office vehicle for the transportation of authorized UN staff;
• Deliver and collect mails, documents and other items to/from Government offices, UN Offices and other institutions;
• Meet and pick/drop official personal and visitors at the airport including, visa and customs arrangements when required;
• Verify that passengers wear seatbelts and facemasks at times when in the vehicle;
• Ensure all immediate actions required by rules and regulations are taken in case of involvement in accidents;
• Ensure vehicle comply with Minimum Operating Security Standards (MOSS).

Cost-saving through proper use of the vehicle

• Ensure cost-saving by driving responsibly;
• Maintain daily vehicle logs, daily mileage, gas consumption, oil change, servicing, greasing and repairs;
• Provide inputs to preparation of vehicle maintenance plans and reports.

Provide day-to-day maintenance of the assigned vehicle

• Ensure that the official vehicle is kept clean and is always in good working conditions;
• Make minor repairs and arrangements for major repairs;
• Change oil, check tires, check brakes and timely washing of the car.

Maintain and ensure availability of all required documents/supplies

• Maintain and ensure availability of all required documents/supplies including, vehicle insurance, vehicle logbooks, office directory, map of the city/country, first aid kit and necessary spare parts in the assigned vehicle;
• Ensure all immediate actions required by rule and regulations are taken in case of involvement in accidents.

Cross-Functional & Technical competencies

Administration & Operations

• Vehicle management
  • Knowledge of policy & procedures on fleet management.
• Registry & correspondence management
  • Ability to collect, register, maintain and deliver mail and UNDP pouch; ability to manage archives.

Business Management

• Communication
  • Ability to communicate in a clear, concise and unambiguous manner both through written and verbal communication; to tailor messages and choose communication methods depending on the audience.
  • Ability to manage communications internally and externally, through media, social media and other appropriate channels
• Customer Satisfaction
  • Ability to respond timely and appropriately with a sense of urgency, provide consistent solutions, and deliver timely and quality results and/or solutions to fulfil and understand the real customers' needs. 
  • Provide inputs to the development of customer service strategy. Look for ways to add value beyond clients' immediate requests. Ability to anticipate client's upcoming needs and concerns.

Business Development

• Knowledge Generation
  • Ability to research and turn information into useful knowledge, relevant for context, or responsive to a stated need.

Ethics

• UN Policy Ethics
  • Knowledge and understanding of the UN Staff Regulations and Rules and other policies relating to ethics and integrity.

• Secondary Education
• Valid Drivers license

 Experience: 

• Minimum three (3) years work experience as a driver is required.
• Knowledge of traffic rules and regulations is required.
• Driving experience in an international organization is desirable.
• Mechanical skills/training is desirable.
• Knowledge of defensive driving is desirable.
• Knowledge of basic vehicle operations is desirable.
• Knowledge of map reading and navigation is desirable.
• Knowledge of proper protocol is desirable.

Language:

• Fluency in English and Dzongkha is required.