Details
Mission and objectives
UNICEF was established in 1946 to supply emergency relief to millions of children suffering in the aftermath of World War II. The organization still functions to ease the suffering of millions of children in emergency situations across the world. UNICEF also focuses on the protection and promotion of child rights, working for the survival, protection, education and healthy development of every child. UNICEF has worked in Jordan since 1952 to promote and protect the rights of children. In the following decades, significant progress has been achieved for children. Since the beginning of the Syrian crisis in 2013, UNICEF has significantly increased its operation to respond to the challenges faced by both refugee children and those in the communities where they live. Building on the lessons learned from this emergency response, UNICEF Jordan moved to a vulnerability approach in 2018 - supporting interventions that target the most vulnerable children in the country, regardless of their nationality.
Context
UNICEF works towards promoting and protecting the rights of children in Jordan and aims to ensure that every child has access to education, health care, and protection from violence and exploitation. UNICEF Jordan is responsible for providing humanitarian assistance to vulnerable children affected by crises such as conflicts, displacement, and natural disasters. Additionally, UNICEF Jordan works closely with the government, civil society, and other partners to promote policies and programmes that benefit children and their families. The assigned UN Youth Volunteer will join the ICT team and provide technical support to UNICEF programmes/ Operations. Including Quality Assurance and Control, Software development, ICT administration and some daily helpdesk support National UN Youth Volunteers in Jordan are entitled to: - Monthly Volunteer Living Allowance (VLA) at the amount of JOD 854.8. - Annual and learning leaves. - Free life and medical insurance; and - Free access to different learning platforms. For more information on UN Volunteer benefits, entitlements, and support, please visit: https://www.unv.org/volunteer-your-country-conditions-service
Task description
Under the direct supervision of Head of ICT or his/her designated mandated representative(s), the UN Volunteer will contribute to all/any IT tasks and related activities as below: • Digital Projects, QA & Quality Control for Junior Staff: Assist senior team members in collaborating with partners to understand project needs. Support in setting up new processes and systems. Learn and help review project specifics under guidance. Support in the preparation and implementation of test plans. Document and report software issues. Support with communicating updates to stakeholders. Assist in code reviews to learn about coding guidelines. Support the team in handling technical issues. Help monitor software performance under guidance. • Software Development: Assist in software and database development using tools such as C#, JavaScript, PHP, React, Node.js, and databases like SQL, MySQL, PostgreSQL, MongoDB. Support in integrating specified software features. Learn and follow coding norms. Assist in reviewing codes and learn from third-party vendor evaluations. • Provide minimum helpdesk support: provide technical support to users, Track, escalate, and follow up on support requests as needed. • Other similar duties as assigned by Supervisor.