Job ID

2023-5584

Location

Other

Category

Global

Employment Status

Full-Time

The Global Technical Director will provide vision, leadership and oversight for Jhpiego’s Digital and Data Analytics Hub activities across the organization and will ensure technical excellence in digital health and advanced analytics (data science) across Jhpiego’s programs and projects. The Director will set Jhpiego’s vision and strategy for leveraging digital health and advanced analytics, in close coordination with the Director of the Innovation Hub and the Director of the Measurement, Evaluation and Learning Hub, and will guide the development and implementation of the strategy to help the organization achieve its strategic objectives.  

The global Technical Director will provide strategic and thought leadership, and technological oversight towards design and integration of digital health and data solutions across Jhpiego programming, including solutions to collect, collate, clean, combine, leverage, and visualize data, the use of machine learning and artificial intelligence approaches to improve project outcomes and optimize performance and scalability. The Director also will develop and maintain relationships that grow Jhpiego’s portfolio and strengthens its reputation as a global leader in digital health and advanced analytics. 

The Global Technical Director also will oversee and ensure quality technical assistance to country programs, supervise and manage technical staff, and oversee progress towards unit workplans.

Within the India Country office, this position will provide strategic leadership and bear primary responsibility for conceptualizing, planning, designing, coordinating, implementing, managing supervising and monitoring all projects dealing with digital health in Jhpiego, India.

Additionally, this position builds the digital health portfolio for India programs in close coordination with program and other directors at India Country Office (ICO) and with the digital health experts at headquarters.

This role will develop and maintain strategic relationships with governmental and non-governmental agencies to facilitate and promote the work of Jhpiego in India, and work closely with digital technology partners and other stakeholders involved in Jhpiego programs to ensure synergies and sustained adoption of digital health in India.

Technical Assistance & Quality Programming

• Oversees the implementation of the strategy and the development and execution of the workplan and budget, maintaining accountability for responsible and effective spending to achieve priority objectives.
• Provides senior level, high quality technical assistance by combining industry knowledge and best practices with strategic program expertise, guidance, and advice for programs.  
• Ensures programs receive technically sound and evidence-based assistance, that remains responsive to the priorities and needs of the countries and donors. 
• Conceptualizes, designs, and develops plans for seamless integration and implementation of activities/initiatives in alignment with the vision, strategic plan, and organizational priorities of Jhpiego.   
• Works collaboratively across other technical units to identify synergistic opportunities and harmonized quality programming and maximum integration of approaches across clinical, technical, and program areas.  
• Ensures coordinated and quality provision of technical assistance to programs, including drawing upon global data and trends to identify strategic opportunities, identifying needed shifts in technical approaches and implementation and by identifying opportunities to fill critical knowledge gaps.   
• Ensures high-quality technical approaches, defines measures of success for technical area, identifies quality issues and trends and recommends strategies to resolve them.   
• Identifies and actively seeks opportunities to integrate priorities across programs and works with country colleagues to operationalize contextualized strategic objectives and activities. 
• Assesses and analyzes issues that impede progress and develops and tests appropriate strategies for long-term, sustainable resolution. 
• Establishes methods, metrics and quality standards to measure the success of designated initiatives in supported programs. 

Global Strategy Development & Implementation

• Sets the vision, strategy, and approach for Jhpiego’s digital Health and advanced analytics programming. Oversees implementation of the strategy and the development and execution of the workplan and budget, maintaining accountability for achieve priority objectives.   
• Conceptualizes global technical strategies and approaches that will transform the delivery and implementation of interventions across the organization and achieve organizational priorities.   
• Conceptualizes, designs, and provides portfolio-level oversight for donor-funded projects to achieve project goals and strengthen performance.   
• Provides strategic and thought leadership to guide, oversee, and integrate innovations, new approaches. and technical priorities to drive and accelerate progress within country programs.   
• Works closely with Jhpiego Country Office staff, Global Programs Office, and other technical teams and offices within the organization to ensure strategies are aligned with project and organizational needs and realities.  

Organizational Capacity Building

• Provides leadership for capacity building, coaching, and mentoring of staff and local partners.  
• Designs sustainable capacity building approaches that address organizational needs and priorities and positions the organization for future growth, based on Jhpiego priorities, global trends, updates and quality assurance data. 
• Keeps abreast of and ensures latest technical guidance is widely disseminated and applied. Conceptualizes and leads implementation of organizational-wide strategies to institutionalize best practices and the most up to date technical and clinical practices.   
• Coaches and mentors Technical Advisors to hone advanced “soft skills” required for building relationships and delivering technical assistance in complex operating environments.   

New Program Development & Donor Relations

• Cultivates and builds new partnerships with organizations, private enterprises and stakeholders to expand Jhpiego’s capabilities.  
• Generates leads through relationships and expert knowledge of donor priorities and opportunities.  
• Develops and grows excellent professional relationships with colleagues, counterparts, and donors worldwide to maximize Jhpiego’s impact.  
• Develops new business opportunities, secures funding, and contributes to positioning, leads development, and proposal design and production. Analyses business development opportunities to inform decisions around which opportunities to pursue.  
• Defines and supports strategic opportunities to communicate Jhpiego’s technical expertise and position the organization through communication products that demonstrate Jhpiego’s technical expertise, results, and programming excellence. 

Organizational Representation

• Identifies strategic opportunities including international conferences, meetings, groups, and committees for demonstrating Jhpiego’s technical excellence and positioning the organization as a technical leader in digital Health and advanced a
• Builds Jhpiego’s reputation as a global leader in designated technical areas by serving as a global thought leader on relevant global technical working groups or through other influential engagements.  
• Represents the organization to government officials or in other venues that are a high priority for the organization.  

Supervision

• Responsible for the management of team members providing leadership, guidance, coaching, mentorship and counselling where needed
• Grows team expertise to align with organizational demand and direction while assessing team skills / capabilities and continually looking for ways to provide / enhance the value delivered
• Leads a high-performing team and provides ongoing feedback and performance reviews
• Tracks, monitors and effectively addresses performance of team members
• Manages employees in compliance with all HR policies, procedures and guidelines of conduct
• Shares knowledge, information, skills and subject matter expertise among the team and ensures the timely communication of issues while encouraging good working relationships with other functions / teams
• Recruits for hires to ensure a highly diverse, qualified workforce with the necessary capabilities needed to achieve goals

• Advanced Graduate Degree with 10 years of progressively responsible experience in leadership and development of digital technologies, data systems and their enabling environment, at least 5 of which include managing staff
• Demonstrated up-to-date knowledge of digital technologies, data systems, advanced analytics and data use methodologies, standards and approaches and understanding of the constraints and benefits of different tools and technologies.
• Strong ability to demonstrate flexibility, adaptability and teamwork.
• Deep understanding of LMIC health systems and country-specific barriers limiting effective healthcare delivery, with a special focus on India.
• Strategic thinker with exemplary record of developing and operationalizing vision and strategy 
• Excellent problem-solving skills and demonstrated experience utilizing digital health and data solutions to effectuate disruptive change in health care systems of low and middle-income countries (LMIC)
• Proven leadership and management skills and proven record of managing diverse skill sets, working effectively with and leading diverse teams of professionals 
• Excellent inter-personal and communication skills, with the ability to work effectively in a multi-cultural environment and in challenging developing country settings
• Proven ability to work in a complex, fast-paced, multi-cultural environment with multiple tasks and short deadlines
• Entrepreneurial and results-oriented mindset, comfortable with uncertainty, willing to take calculated risks, and proven ability to deliver results
• Exceptional communication skills with ability to diplomatically and clearly communicate complex ideas with well-developed structure and logic
• Ability to lead as a team player, mentor and manager, demanding top performance from self and in partnership with the entire team
• Excellent understanding of USAID, the Bill & Melinda Gates Foundation, and other donor systems, structures and processes
• Ability to travel internationally up to 30% time

Jhpiego offers competitive salaries and a comprehensive employee benefits package.

Please apply at www.jobs-jhpiego.icims.com

Applicants must submit a single document for upload to include: cover letter, resume and references.

For further information about Jhpiego, visit our website at www.jhpiego.org

Note: The successful candidate selected for this position will be subject to a pre-employment background investigation.

Jhpiego is an Affirmative Action/Equal Opportunity Employer

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