Geneva Call works in situations of armed conflict or armed violence where there are one or more armed groups and de facto authorities whose practices may have a direct negative impact on the protection of civilians.

Geneva Call prioritizes engagements in accordance with the sensitivity of each conflict and conducts a needs analysis for each AGDA. We select the AGDAs we engage with based on which of them we believe has the greatest potential to create a positive humanitarian impact on the protection of civilians. Geneva Call focuses on a number of different thematic areas, as explained below, and uses a wide range of targeted awareness-raising and training tools in its engagement with AGDAs and communities. The objective of this humanitarian engagement is to encourage AGDAs to adapt their policies and practices to bring them into line with international humanitarian law, to ultimately better protect civilians from the negative effects of armed conflict.