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Consultant – TechNet-21 Knowledge Hub

Multiple locations

  • Organization: WHO - World Health Organization
  • Location: Multiple locations
  • Grade: Consultancy - International Consultant - Internationally recruited Contractors Agreement
  • Occupational Groups:
  • Closing Date: Closed

Purpose of consultancy

To update and provide maintenance support to the TechNet-21 repository of immunization resources (the TechNet-21 Knowledge Hub) to meet the needs of the global TechNet community, and to update other areas of the website.

Background

Established by the World Health Organization (WHO) and the United Nations Children’s Fund (UNICEF) in 1989, TechNet-21 is a global network of immunization professionals committed to strengthening immunization services by building relationships, sharing knowledge, and coordinating activities. The network has two complementary parts: the TechNet Conference, held every two years, and the TechNet-21.org website. The goal of TechNet-21 is to improve immunization services by bringing together immunization professionals at every level, in every country, and from every sector.

The TechNet-21 Knowledge Hub, built and curated by TechNet members, contains over ten thousand key immunization resources from around the world. The goals of the Knowledge Hub are to:

  • Provide a comprehensive and easy to access repository of high-value immunization resources in English and French: Upload relevant immunization documents and media files and encourage the community to participate and add useful missing resources.
  • Develop the culture of sharing of experience: Encourage the community to engage and share their experience.
  • Encourage partners to share their knowledge: Create a network of partners that see TechNet as the go-to online presence to share and promote their resources with their target audience.
  • Strengthen visibility: Provide visibility and ensure the content is easy to find and accessible to all who may need it.

Deliverables

  • Deliverable 1: Post all relevant immunization resources developed by WHO and global partners to the Knowledge Hub.
    Expected by 31 March 2024.
  • Deliverable 2: Verify all resources added by TechNet members have been uploaded appropriately.
    Expected by 31 March 2024.
  • Deliverable 3: Conduct data-cleaning to eliminate duplication, standardize meta-tags, and ensure consistency throughout the Knowledge Hub to enforce knowledge-management best practices.
    Expected by 31 July 2024.
  • Deliverable 4: Post all relevant immunization-related events appropriately to keep the TechNet-21 Events Calendar up-to-date.
    Expected by 31 July 2024.
  • Deliverable 5: Post all relevant immunization-related jobs in the TechNet Careers area.
    Expected by 30 November 2024.
  • Deliverable 6: Update the TechNet social media platforms (Twitter, Facebook, LinkedIn, YouTube) in coordination with the TechNet Community Manager.
    Expected by 30 November 2024.
  • Deliverable 7: Identify technical issues with the website and report them to the IT Team using the Teamwork system.
    Expected by 30 November 2024.

Qualifications, experience, skills and languages

Educational Qualifications:

Essential:

  • First university degree in a science-related field.

Experience

Essential:

  • At least 3 years of relevant professional experience maintaining online repositories using web content management systems, in particular, Joomla.
  • At least 3 years of relevant professional experience working in online community management.

Desirable:

  • Previous experience in the UN system.

Skills/Knowledge:

  • Highly skilled in online content management systems (in particular, Joomla) and online communications.
  • Highly skilled in using Microsoft Excel to manage large datasets.
  • Highly organized, proactive and pragmatic with good process management skills.
  • Broad knowledge of global health topics, in particular immunization.
  • Ability to work independently as well as coordinating and engaging with stakeholders.

Languages required:

Essential:

  • Expert knowledge of English.
  • Expert knowledge of French.

Location

Off site: Home-based.

Travel

The consultant is expected to travel.

Remuneration and budget (travel costs are excluded):

Remuneration:

Band level A - USD 3,955 - 6,980 per month.

Living expenses (A living expense is payable to on-site consultants who are internationally recruited):

N/A

Expected duration of contract:

11 months - part-time at 60%. Remuneration will be pro-rated accordingly.

Additional Information

  • This vacancy notice may be used to identify candidates for other similar consultancies at the same level.
  • Only candidates under serious consideration will be contacted.
  • A written test may be used as a form of screening.
  • If your candidature is retained for interview, you will be required to provide, in advance, a scanned copy of the degree(s)/diploma(s)/certificate(s) required for this position. WHO only considers higher educational qualifications obtained from an institution accredited/recognized in the World Higher Education Database (WHED), a list updated by the International Association of Universities (IAU)/United Nations Educational, Scientific and Cultural Organization (UNESCO). The list can be accessed through the link: http://www.whed.net/. Some professional certificates may not appear in the WHED and will require individual review.
  • For information on WHO's operations please visit: http://www.who.int.
  • The WHO is committed to creating a diverse and inclusive environment of mutual respect. The WHO recruits workforce regardless of disability status, sex, gender identity, sexual orientation, language, race, marital status, religious, cultural, ethnic and socio-economic backgrounds, or any other personal characteristics.
    The WHO is committed to achieving gender parity and geographical diversity in its workforce. Women, persons with disabilities, and nationals of unrepresented and underrepresented Member States (https://www.who.int/careers/diversity-equity-and-inclusion) are strongly encouraged to apply for WHO jobs.
    Persons with disabilities can request reasonable accommodations to enable participation in the recruitment process. Requests for reasonable accommodation should be sent through an email to reasonableaccommodation@who.int.
  • An impeccable record for integrity and professional ethical standards is essential. WHO prides itself on a workforce that adheres to the highest ethical and professional standards and that is committed to put the WHO Values Charter (https://www.who.int/about/who-we-are/our-values) into practice.
  • WHO has zero tolerance towards sexual exploitation and abuse (SEA), sexual harassment and other types of abusive conduct (i.e., discrimination, abuse of authority and harassment). All members of the WHO workforce have a role to play in promoting a safe and respectful workplace and should report to WHO any actual or suspected cases of SEA, sexual harassment and other types of abusive conduct. To ensure that individuals with a substantiated history of SEA, sexual harassment or other types of abusive conduct are not hired by the Organization, WHO will conduct a background verification of short-listed candidates.
  • WHO has a smoke-free environment and does not recruit smokers or users of any form of tobacco.
  • Consultants shall perform the work as independent contractors in a personal capacity, and not as a representative of any entity or authority.
  • WHO shall have no responsibility for any taxes, duties, social security contributions or other contributions payable by the Consultant. The Consultant shall be solely responsible for withholding and paying any taxes, duties, social security contributions and any other contributions which are applicable to the Consultant in each location/jurisdiction in which the work hereunder is performed, and the Consultant shall not be entitled to any reimbursement thereof by WHO.
  • Please note that WHO’s contracts are conditional on members of the workforce confirming that they are vaccinated as required by WHO before undertaking a WHO assignment, except where a medical condition does not allow such vaccination, as certified by the WHO Staff Health and Wellbeing Services (SHW). The successful candidate will be asked to provide relevant evidence related to this condition. A copy of the updated vaccination card must be shared with WHO medical service in the medical clearance process. Please note that certain countries require proof of specific vaccinations for entry or exit. For example, official proof /certification of yellow fever vaccination is required to enter many countries. Country-specific vaccine recommendations can be found on the WHO international travel and Staff Health and Wellbeing website. For vaccination-related queries please directly contact SHW directly at shws@who.int.
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This vacancy is now closed.
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