Learning and Evaluation Associate

Washington D.C. | Silver Spring

Organization: EnCompass
Location: Washington D.C. | Silver Spring
Grade: Level not specified - Level not specified
Occupational Groups:
- Education, Learning and Training
- Monitoring and Evaluation
Closing Date: Closed

Position Description

EnCompass LLC is seeking a Learning and Evaluation Associate to join the Learning & Leadership Development team. The Learning and Evaluation Associate provides administrative and coordination support on the design and evaluation of learning courses, activities, and events conducted in Washington, DC and internationally.

The Learning and Evaluation Associate must be highly organized, detail-oriented, proactive, and have the capability to support multiple concurrent tasks. This role will collaborate with instructional/ learning designers, evaluation colleagues, and project management staff to effectively implement innovative learning programs.

This is a full-time position located at the EnCompass principal office in Silver Spring, Maryland, and follows the EnCompass flexible hybrid work model with split time between telework and the office. This individual may also be expected to work from client sites in the Washington, DC metro area, as needed.

Must be legally authorized to work in the US for any employer without sponsorship for a work visa or permit.

Position Duties and Responsibilities

Essential functions:

Supports the development of dynamic, customized, experiential session designs, e-learning courses and multimedia using a variety of technology tools
Contributes to in-person, hybrid, virtual, and e-learning curriculum designs and course updates
Contributes to the creation of e-tools, e-learning courses, and videos
Supports scheduling and coordination of ongoing instructional design and evaluation activities of learning programs
Coordinates learning evaluation activities through the phases of planning, design, implementation, analysis, reporting, and workflow tracking
Supports data collection and management, data analysis and visualization, and reporting
Supports needs assessments and training evaluation, using mixed method approaches and including research, focus groups, document reviews, surveys, and interviews
Contributes to the design and development of visual report components and presentation materials, identifies trends, and reports evaluation of learning transfer and on-the-job application of training activities
Drafts post-course reports and contributes to monthly, quarterly, and annual reports
Contributes to and supports the planning of major learning events and conferences
Provides on-site administrative and facilitation support for in-person retreats and learning events
Serves as a virtual producer for virtual and hybrid retreats and learning events
Attends and documents team and client meetings, produces detailed notes and reports
Develops and maintains positive and productive relationships with all project stakeholders
Supports coordination of internal learning communities focused on instructional design and learning evaluation

Other:

Engage fully as a member of the EnCompass staff team, including participating in staff meetings and other EnCompass events, and providing administrative support to other team members as needed
Other duties as assigned

Position Requirements

Qualifications

Academic Qualifications

Minimum of a High School diploma and 7 years of professional experience; Associate’s degree and 5 years; Bachelor’s degree and 3 years; or a Master’s degree and 1 year
Degree in international development, international communication, adult learning, instructional design, instructional technology, organizational development, or a related field if held

Experience and Skills

Fluent in the use of MS 365 and experience using Google Suite products, particularly Google Docs, Sheets, and Forms
Experience with SurveyMonkey or other online survey tools
Experience analyzing quantitative and qualitative data using relevant systems (e.g., Microsoft Excel, Google Sheets, SPSS, NVivo, Dedoose)
Experience supporting the design, implementation, and reporting on mixed-methods research activities
Experience planning, supporting, and coordinating interactive virtual, in-person, and hybrid learning events, convenings, and curricula based on experiential, adult-centered learning, using blended learning and innovative technologies
Ability to synthesize information and data and convert technically complex concepts into plain language
Attention to detail combined with planning and organizational skills; experience with knowledge management a plus
Professional experience working in cross-cultural environments
Excellent verbal and written English language skills
Ability to communicate with a variety of audiences with a high degree of cultural sensitivity
Adeptness at identifying issues and collaborating with colleagues to resolve them
An appetite for learning, curiosity, and a willingness to experiment in new ways of working
A commitment to providing the highest level of customer service
Proven capacity to take initiative and meet or exceed deadlines
Commitment to diversity, equity, inclusion, belonging, and accessibility in the workplace
Desire and ability to work in an appreciative, strengths-based environment

Preferred Experience and Skills

Knowledge of the fundamental elements of learning design, including adult learning principles, participatory methods, instructional design, and related topic
Knowledge of platforms used for e-learning, animation, videos, and other digital learning elements (particularly Articulate Storyline, Rise, Vyond)
Fluency in language(s) other than English
Experience working or living in more than one country

How to Apply

Please submit CV and cover letter, and complete the application.

The Starting Pay Range has been updated for 2024

The pay range for this role allows for the wide variety of factors that are considered in making compensation decisions including, but not limited to skill sets, experience and training, certifications, and other business and organizational needs. At EnCompass, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range for this role is $61,500 - $72,000

EnCompass LLC is a progressive Equal Opportunity Employer. We promote, celebrate, and support a diverse and inclusive organizational culture and workforce. We are committed to providing all of our employees with an environment free from discrimination and harassment, where all are treated with dignity and respect. We do not tolerate, and explicitly prohibit, discrimination or harassment of any kind, at any time, in all aspects of employment. This includes recruitment, hiring, promotions, disciplinary measures, terminations, compensation, benefits, social and recreational programs, and training. EnCompass also does not tolerate retaliation against individuals who report discrimination or harassment. Our continuing commitment to the principle of Equal Opportunity Employment for all means all employment decisions are based only on the job requirements, the candidate’s qualifications, and the needs of EnCompass as a business—not on race, color, ethnicity, national origin, religion, belief, sex (including pregnancy and related medical conditions), gender identity or expression, sexual orientation, age, disability status, veteran status, genetic information, HIV status, family/marital/parental status, or any other status protected by the laws and regulations in the jurisdictions where we work.

For US based positions: The employer will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990.

The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel so classified.

The incumbent must be able to work in a fast-paced environment with demonstrated ability to juggle and prioritize multiple, competing tasks and demands and to seek supervisory assistance as appropriate.

If you require accommodations in line with the Americans with Disabilities Act to complete your application, please call 301-287-8700, provide your contact information and a description of your accessibility issue. We will make a determination on your request for reasonable accommodation on a case-by-case-basis, and we will call you back within approximately 3 business days.

EEO is the Law & EEO is the Law Supplement, Pay Transparency Nondiscrimination Provision

VEVRAA Notice

At EnCompass, our internal motto is "work that fits your life". Among other things, we offer the following Total Rewards Benefits to eligible US Staff: