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Programme Management Officer, Administration

New York City

  • Organization: UNDOS - United Nations Department of Operational Support
  • Location: New York City
  • Grade: Mid level - P-4, International Professional - Internationally recruited position
  • Occupational Groups:
    • Operations and Administrations
    • Project and Programme Management
  • Closing Date: 2024-04-25

Org. Setting and Reporting
The Department of Operational Support (DOS) was established to provide end-to-end operational support, advisory services and other solutions to operating entities across the Secretariat, including departments, offices away from headquarters, peace operations, and regional commissions. The Human Resources Services Division (HRSD) provides dedicated services in support of human resources requirements of client entities, from process development through service delivery. The Division establishes and manages rosters across all job families, organizes testing and examinations, provides operational support and other advisory service for clients for the full spectrum of their delegated authorities, and supports managers and business partners in the use of non-staff personnel. The Staffing Service (SS) offers expertise in the areas of talent acquisition and innovation, testing and examinations, operational workforce planning and organizational design across UN Secretariat entities. The Talent Acquisition Section (TAS) is focused on developing and maintaining talent pools and rosters of qualified candidates whose applications have been endorsed by the Field Central Review Bodies, and systematically assessed through substantive assessments inclusive of written tests and or competency-based interviews by an Expert Panel and whose credentials have been verified. Under the direct supervision of the Chief of Section, the Occupational Group Manager (OGM) supports the application of the talent management framework for field missions, both peacekeeping operations and special political missions by building, maintaining, and managing rosters. In February 2014 the Department of Field Support launched an initiative to increase the number of women appointed to and retained in senior-level positions in United Nations field operations. In the first phase of the initiative, DFS created a Senior Women Talent Pipeline of qualified external women while simultaneously engaging with senior women already serving with the United Nations. The pipeline consists of suitable female candidates whom DOS will support in applying to specific and generic job openings in the field. As per the United Nations Secretary-General's stated intentions to achieve gender parity in UN personnel, throughout the UN system, the Senior Women Talent Pipeline is an important initiative contributing to efforts to reach gender parity for civilian personnel in UN peace operations. This position is located in the Talent Acquisition Section (TAS), Staffing Service (SS), the Human Resources Services Division (HRSD), the Office of Support Operations (OSO), in the Department of Operational Support (DOS). The Programme Management Officer (Senior Women Talent Pipeline) reports to the Chief of TAS and the Chief of SS.
Within delegated authority, the Programme Officer will be responsible for the following duties: • Develop, implement and monitor the Senior Women Talent Pipeline Programme; monitor and analyze programme/project development and implementation; review relevant documents and reports; identifies problems and issues to be addressed and initiates corrective actions; liaise with relevant parties and partners; ensure follow-up actions are completed. • Develops and implements training programs and workshops for clients of the project. • Research, analyze and present information gathered from diverse sources. • Coordinates strategic and operational recruitment, assessment, and talent management trends, including the review and analysis of issues and trends, preparation of evaluations or other research activities and studies. • Generate survey initiatives; designs data collection tools; reviews, analyzes and interprets responses, identify problems/issues and prepares conclusions. • Organize and prepare written outputs, e.g. draft background papers, analysis, sections of reports and studies, inputs to publications, etc. • Initiate and coordinate outreach activities; seminars, etc.; make presentations on assigned topics/activities. • Provides substantive backstopping to consultative and other meetings, conferences, etc., to include proposing agenda topics, identifying participants, preparation of documents and presentations, etc. Initiates and coordinates outreach activities; conducts training workshops, seminars, etc.; makes presentations on assigned topics/activities. Provide guidance to external consultants, partners, and other parties of import to the Senior Women Talent Pipeline. • Coordinate activities related to budget funding (programme/project preparation and submissions, progress reports, financial statements, etc.) and prepare related documents/reports (pledging, work programme, programme budget, etc.) • Manage the launch of the reopening of the talent pipeline and support the development and implementation of a technical solution to manage the pool. • Manage the talent pipeline by actively identifying members for current and future positions in field missions. • Replenish current and evolving gaps in the pipeline based on forecasted vacancies and replenishment requirements, organize targeted additional calls for talent areas building on lessons learned. • Develop and implement a focused information and communications strategy and form partnerships for high demand and difficult to source job functions. • Performs other duties as required.
• Professionalism: Exhibit strong analytical skills and proficiency with analytical tools. Display a track record of being organized, structured, and tactful, with a strong focus on quality. Results-driven with a positive attitude, high degree of initiative, responsiveness, agility, and solution orientation, while also understanding the risks, benefits, and potential adverse consequences of different options. Demonstrate flexibility and the ability to work in a fast-paced environment with shifting priorities and demands, multitask effectively, meet tight deadlines, and pay attention to detail while staying focused on key priorities. Ability to provide sensitive advice to multiple clients while maintaining a high level of integrity, tact, and discretion when handling sensitive and confidential information. Shows pride in work and in achievements. Demonstrates professional competence and mastery of subject matter. Is conscientious and efficient in meeting commitments, observing deadlines and achieving results. Is motivated by professional rather than personal concerns. Shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work. • Planning and organizing: Develops clear goals that are consistent with agreed strategies; identifies priority activities and assignments; adjusts priorities as required; allocates appropriate amount of time and resources for completing work; foresees risks and allows for contingencies when planning; monitors and adjusts plans and actions as necessary; uses time efficiently. • Accountability: Takes ownership of all responsibilities and honours commitments. Delivers outputs for which one has responsibility within prescribed time, cost and quality standards. Operates in compliance with organizational regulations and rules. Supports subordinates, provides oversight and takes responsibility for delegated assignments. Takes personal responsibility for his/her own shortcomings and those of the work unit, where applicable. • Client orientation: Considers all those to whom services are provided to be “clients” and seeks to see things from clients’ point of view. Establishes and maintains productive partnerships with clients by gaining their trust and respect. Identifies clients’ needs and matches them to appropriate solutions. Monitors ongoing developments inside and outside the clients’ environment to keep informed and anticipate problems. Keeps clients informed of progress or setbacks in projects. Meets timeline for delivery of products or services to client.
An Advanced university degree (Master’s degree or equivalent degree) in international affairs, development, public information, public administration, programme management, business administration, management, economics, or related area is required. A first-level university degree in combination with two additional years of qualifying experience may be accepted in lieu of the advanced university degree.
Job - Specific Qualification
Not available.
Work Experience
A minimum of seven years of progressively responsible experience in international affairs, development, public administration, programme management, business administration, management, economics or related field is required. Experience supporting recruitment strategies or processes specifically designing and/or implementing strategies to improve gender parity is required. Experience in drafting analytical reports, policy briefings, high level speeches and statements is desirable. Experience working in or in support of a conflict or post conflict country is desirable Experience in providing recruitment support to senior leaders is desirable.
English and French are the working languages of the United Nations Secretariat; For the position advertised, fluency in English is required. Knowledge of French is desirable. Knowledge of another official United Nations language is desirable.
Evaluation of qualified candidates may include an assessment exercise which may be followed by competency-based interview.
Special Notice
• The appointment or assignment and renewal thereof are subject to the availability of the post or funds, budgetary approval or extension of the mandate. • The United Nations Secretariat is committed to achieving 50/50 gender balance and geographical diversity in its staff. Female candidates are strongly encouraged to apply for this position. • Pursuant to section 7.11 of ST/AI/2012/2/Rev.1, can didates recruited through the young professionals programme who have not served for a minimum of two years in the position of their initial assignment are not eligible to apply to this position. • Applicants, who successfully go through a competitive recruitment process and are recommended for selection and/or inclusion in the roster of pre-approved candidates for subsequent job openings at the same level and with similar functions, may have their application information and roster status shared with other UN Organizations. Such applicants may be contacted by other UN Organizations for similar job openings, subject to the confirmation of their interest. Placement on the roster is no guarantee of a future selection. • At the United Nations, the paramount consideration in the recruitment and employment of staff is the necessity of securing the highest standards of efficiency, competence and integrity, with due regard to geographic diversity. All employment decisions are made on the basis of qualifications and organizational needs. The United Nations is committed to creating a diverse and inclusive environment of mutual respect. The United Nations recruits and employs staff regardless of gender identity, sexual orientation, race, religious, cultural and ethnic backgrounds or disabilities. Reasonable accommodation for applicants with disabilities may be provided to support participation in the recruitment process when requested and indicated in the application.
United Nations Considerations
According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Candidates will not be considered for employment with the United Nations if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation, sexual abuse, or sexual harassment, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts. The term “sexual exploitation” means any actual or attempted abuse of a position of vulnerability, differential power, or trust, for sexual purposes, including, but not limited to, profiting monetarily, socially or politically from the sexual exploitation of another. The term “sexual abuse” means the actual or threatened physical intrusion of a sexual nature, whether by force or under unequal or coercive conditions. The term “sexual harassment” means any unwelcome conduct of a sexual nature that might reasonably be expected or be perceived to cause offence or humiliation, when such conduct interferes with work, is made a condition of employment or creates an intimidating, hostile or offensive work environment, and when the gravity of the conduct warrants the termination of the perpetrator’s working relationship. Candidates who have committed crimes other than minor traffic offences may not be considered for employment. Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible. The United Nations places no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. The United Nations Secretariat is a non-smoking environment. Reasonable accommodation may be provided to applicants with disabilities upon request, to support their participation in the recruitment process. By accepting a letter of appointment, staff members are subject to the authority of the Secretary-General, who may assign them to any of the activities or offices of the United Nations in accordance with staff regulation 1.2 (c). Further, staff members in the Professional and higher category up to and including the D-2 level and the Field Service category are normally required to move periodically to discharge functions in different duty stations under conditions established in ST/AI/2023/3 on Mobility, as may be amended or revised. This condition of service applies to all position specific job openings and does not apply to temporary positions. Applicants are urged to carefully follow all instructions available in the online recruitment platform, inspira, and to refer to the Applicant Guide by clicking on “Manuals” in the “Help” tile of the inspira account-holder homepage. The evaluation of applicants will be conducted on the basis of the information submitted in the application according to the evaluation criteria of the job opening and the applicable internal legislations of the United Nations including the Charter of the United Nations, resolutions of the General Assembly, the Staff Regulations and Rules, administrative issuances and guidelines. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications according to the instructions provided in inspira to be considered for the current job opening. No amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided in the application. Job openings advertised on the Careers Portal will be removed at 11:59 p.m. (New York time) on the deadline date.
No Fee
We do our best to provide you the most accurate info, but closing dates may be wrong on our site. Please check on the recruiting organization's page for the exact info. Candidates are responsible for complying with deadlines and are encouraged to submit applications well ahead.
Before applying, please make sure that you have read the requirements for the position and that you qualify.
Applications from non-qualifying applicants will most likely be discarded by the recruiting manager.

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