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Community-Based Protection Associate

  • Organization: UNHCR - United Nations High Commissioner for Refugees
  • Location:
  • Grade: Administrative support - GS-6, General Service - No need for Higher Education - Locally recruited position
  • Occupational Groups:
    • Social Affairs
    • Civil Society and Local governance
    • Protection Officer (Refugee)
  • Closing Date: Closed

Grade

GS6

Staff Member / Affiliate Type

General Service

Reason

Temporary > Temporary Assignment/ Appointment

Hardship Level

A (least hardship)

Family Type

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Residential location (if applicable)

Target Start Date

2024-03-01

Target End Date

2024-12-31

Job Posting End Date

March 30, 2024

Standard Job Description

Community-Based Protection Associate

Organizational Setting and Work Relationships
The Community-Based Protection Associate is a member of the Protection Unit and may report to the Protection Officer, Community-Based Protection Officer, or another more senior staff member in the Protection Unit. Under the overall direction of the Protection Unit, and in coordination with other UNHCR staff, government, NGO partners and other stakeholders, the Community-Based Protection Associate works directly with communities of concern to identify the risks they face and to leverage their capacities to protect themselves, their families and communities. The incumbent may have direct supervisory responsibility for part of the protection and/or support staff and supports the application of community-based protection standards, operational procedures and practices in community-based protection delivery at the field level. To fulfil this role, the Community-Based Protection Associate is required to spend a substantial percentage of the workday outside the office, building and maintaining networks within communities of PoC. The development and maintenance of constructive relationships with PoC that measurably impact and enhance protection planning, programming and results, form the core of the work of the incumbent. S/he also supports the designing of a community-based protection strategy by ensuring that it is based on consultation with PoC.


All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks. In addition, staff members are required to discharge their responsibilities in a manner consistent with the core, functional, cross-functional and managerial competencies and UNHCR's core values of professionalism, integrity and respect for diversity.


Duties
- Assist functional units, the Multi-Functional Team (MFT) and senior management to integrate participatory and community-based approaches in the overall protection strategy and operational procedures.
- Through relationships with PoC and network of partners, stay abreast of political, social, economic and cultural developments that have an impact on the protection environment and provide advice to the protection team. Understand the perspectives, capacities, needs and resources of the PoC and advise the protection team accordingly, highlighting the specific protection needs of women and men, children, youth and older persons, persons with disabilities, marginalized groups.
- Work with host communities to identify opportunities for national civil society involvement in improving the protection of PoC.
- Work with implementing and operational partners as well as with displaced and local communities to develop community-owned activities to address, where applicable, the social, educational, psycho-social, cultural, health, organisational and livelihood concerns as well as child protection and prevention and response to GBV.
- Assist in the analysis that identifies the capacities of communities of concern and risks they face.
- Support participatory assessments by multifunctional teams and ongoing consultation with PoC.
- Assist in planning and monitoring of programmes and budgets, with an AGD perspective
- Build office capacity for community-based protection through training and establishing systems for community mobilization and participation of PoC.
- Support communities in establishing representation and coordination structures.
- Ensure community understanding of UNHCR's commitment to deliver on accountability and quality assurance in its response.
- Act as an interpreter in exchange of routine information, contribute to related liaison activities and respond directly to routine queries.
- Contribute to the enforcement of participatory AGD sensitive analysis as an essential basis for all of UNHCR's work.
- Initiate AGD sensitive interventions at the appropriate level on community-based protection issues and to respond to protection concerns and incidents within the office, with external interlocutors, groups and individuals based on agreed parameters.
- Identify and select which individuals or groups to prioritize for counselling and field visits based on agreed criteria.
- Intervene with authorities on protection.
- Enforce compliance of implementing partners with global protection policies and standards of professional integrity in the delivery of protection services.
- Recommend and prepare payments to individual cases.

- Support the identification and management of risks and seek to seize opportunities impacting objectives in the area of responsibility. Ensure decision making in risk based in the functional area of work. Raise risks, issues and concerns to a supervisor or to relevant functional colleague(s).
- Perform other related duties as required.

Minimum Qualifications


Years of Experience / Degree Level
For G6 - 3 years relevant experience with High School Diploma; or 2 years relevant work experience with Bachelor or equivalent or higher

Field(s) of Education
Not applicable.

Certificates and/or Licenses
Development, Human Rights, International Law
International Social Work, Social Science, Political Science,
(Certificates and Licenses marked with an asterisk* are essential)

Relevant Job Experience
Essential
Not specified.

Desirable
UNHCR learning programmes (PLP). Knowledge of MSRP.

Functional Skills
IT-Enterprise Resource Planning (ERP)
*IT-Computer Literacy
UN-UN/UNHCR Administrative Rules, Regulations and Procedures
PR-Community-based Protection - Principles and methodologies
CL-Multi-stakeholder Communications with Partners, Government & Community
PG-Stakeholder management and coordination with Implementing Partners (Gov/NGO/Corporate)
TR-Capacity Buidling
(Functional Skills marked with an asterisk* are essential)

Language Requirements
For International Professional and Field Service jobs: Knowledge of English and UN working language of the duty station if not English.
For National Professional jobs: Knowledge of English and UN working language of the duty station if not English and local language.
For General Service jobs: Knowledge of English and/or UN working language of the duty station if not English.


All UNHCR workforce members must individually and collectively, contribute towards a working environment where each person feels safe, and empowered to perform their duties. This includes by demonstrating no tolerance for sexual exploitation and abuse, harassment including sexual harassment, sexism, gender inequality, discrimination and abuse of power.

As individuals and as managers, all must be proactive in preventing and responding to inappropriate conduct, support ongoing dialogue on these matters and speaking up and seeking guidance and support from relevant UNHCR resources when these issues arise.


This is a Standard Job Description for all UNHCR jobs with this job title and grade level. The Operational Context may contain additional essential and/or desirable qualifications relating to the specific operation and/or position. Any such requirements are incorporated by reference in this Job Description and will be considered for the screening, shortlisting and selection of candidates.

Desired Candidate Profile

Candidates must be legally present in Costa Rica at the time of application, recruitment and hire.
Only candidates holding a legal job permit in Costa Rica will be considered eligible.
UNHCR is committed to a diverse and inclusive environment; its staff comes from a wide range of socio-economic backgrounds and world perspectives. We are committed to maintaining diversity in terms of age, gender identity and expression, sexual orientation, nationality, racial identity, religious beliefs, among others. People belonging to minority groups, people with special abilities, people who are qualified and meet the requirements of vacancies are encouraged to apply. All applications will be treated with the strictest confidentiality.
Eligible candidates may be required to take a technical test and/or an interview.
Please include all your work experience in your application.
If you have special needs or require assistance to apply, please contact cossarrhh@unhcr.org

Language requirements:
Spanish C2
English B2

Desired education: Please refer to the desired Skills and Qualifications
Desired experience: Please refer to the desired Skills and Qualifications
Desired skills: Please refer to the desired Skills and Qualifications

The desired candidate is expected to have experience in community field work, specially working with key stakeholders such as community leaders, local governments, institutions, and civil society organizations. Is desirable previous experience in UN/UNHCR and implementing partners.

In addition to the described responsibilities of the position, the candidate will be expected to:
- Analyze and consult with the communities to identify the protection risks they face and jointly agree on how to prevent and respond to them.
- Coordinate and organize community activities, with the objective of supporting people with information needs and lack of digital literacy to apply for available programs.
- Organize information sessions with key actors (leaders, Community-Based Organizations) in the communities to act as information replicators, allowing more people to have access to timely information on available programs.
- Assist with the delivery of training frontlines on communication techniques, including how to ensure the information is received and disseminated using methods which do not put refugees at risk.
- Engage with other operations to be informed about best practices and innovative projects implemented abroad.
- Ensure and secure refugees' data protection according to UNHCR Policy on Data Protection.
- Language requirement: English B2 / Spanish C2

Functional Clearance

This position doesn't require a functional clearance

Required languages (expected Overall ability is at least B2 level)

,

,

Desired languages

,

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Additional Qualifications

Skills

CL-Multi-stakeholder Communications with Partners, Government & Community, IT-Computer Literacy, IT-Enterprise Resource Planning (ERP), PG-Stakeholder management and coordination with Implementing Partners (Gov/NGO/Corporate), PR-Community-based Protection - Principles and methodologies, TR-Capacity Buidling, UN-UN/UNHCR Administrative Rules, Regulations and Procedures

Education

Bachelor of Science (BS): Community Development, Bachelor of Science (BS): Human Rights, Bachelor of Science (BS): International Law, Bachelor of Science (BS): Social Work, High School

Certifications

Community Development/Social Work - Other, Development Studies - Other, Human Rights - Other, International Law - Other, Political Science - Other, Social Sciences - Other

Work Experience

UNHCR Salary Calculator

https://icsc.un.org/Home/SalaryScales

Other information

This vacancy is now closed.
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