ICT Associate

Details

Mission and objectives

UNICEF was established in 1946 to supply emergency relief to millions of children suffering in the aftermath of World War II. The organization still functions to ease the suffering of millions of children in emergency situations across the world. UNICEF also focuses on the protection and promotion of child rights, working for the survival, protection, education and healthy development of every child. UNICEF has worked in Jordan since 1952 to promote and protect the rights of children. In the following decades, significant progress has been achieved for children. Since the beginning of the Syrian crisis in 2013, UNICEF has significantly increased its operation to respond to the challenges faced by both refugee children and those in the communities where they live. Building on the lessons learned from this emergency response, UNICEF Jordan moved to a vulnerability approach in 2018 - supporting interventions that target the most vulnerable children in the country, regardless of their nationality.

Context

This UNV assignment will be delivered within UNICEF MENARO ICT section, and will support: 1. Help Desk function. 2. Office ICT systems and network infrastructure 3. Share point (Enterprise Content Management), MS Power Platform 4. Online meeting (Teams and Zoom) National UN Youth Volunteers in Jordan are entitled to: • Monthly Volunteer Living Allowance (VLA) at the amount of JOD 854.8; • Annual and learning leaves; • Free Medical and life insurance; • Free access to different learning platforms. For more information on UN Volunteer benefits, entitlements and support, please visit: https://www.unv.org/volunteer-your-country-conditions-service

Task description

Under the direct supervision of ICT Specialist, the UN Volunteer will: • Provide timely and effective end-user ICT support to MENARO staff members. • Assist in resolving day to day hardware/software problems. • Provide onsite & offsite ICT support to UNICEF events and meetings. • Contribute to the implementation and deployment of new ICT projects/rollouts. • Assist in keeping ICT records up to date. • Support ECM and Power platform • Maintain and test the office meeting rooms AV setup • Assist with DRP failover tests • Any other related tasks assigned by the supervisor.