Business Transformation Officer P1/NOA 1

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Vacancy Announcement 

WFP encourages female candidates and people with disabilities to apply. 

WFP seeks candidates of the highest integrity and professionalism who share our humanitarian principles. Selection of staff is made on a competitive basis. We are committed to promoting diversity and the principle of equal employment opportunity for all our employees and encourages qualified candidates to apply irrespective of religion or belief, ethnic or social background, gender, gender identity and disability. 

TERMS AND CONDITIONS

Grade:         NOA     
Type of contract: Fixed Term                     
Duration:     12 months          
Duty Station:     Cox's Bazar
No. of positions: 01 
Vacancy Number: 832385
Date of Publication: 4 April 2024 
Deadline of Application: 17 April 2024 
 
This vacancy announcement is for Nationals from Bangladesh.   

 
WFP offers a competitive benefits package including salary, pension, leave plus a medical insurance.

JOB PURPOSE

Partner with the business to understand their requests and operating environment in order to contribute to the transformation of business requirements into solutions exploiting IT capabilities and focusing on business satisfaction.

KEY ACCOUNTABILITIES (not all-inclusive)

1. Contribute to capturing, analysis and documentation (i.e. through diagrams, flowcharts, data models, user experience designs, storyboards) of business requirements for IT solutions and services following WFP policies, standards and strategies.
2. Work with more senior team members to communicate business requirements to business counterparts, for a shared understanding of the requirements and effective implementation of strategies/plans.
3. Contribute to the baselining and tracking of business requirements through to implementation for efficient management of change.
4. Test and analyze IT solutions and document the match against business requirements for quality and accuracy.
5. Maintain contacts with business counterparts to bring their requests into IT and keep them informed of actions.
6. Maintain up-to-date the service catalog of IT solutions offered to the business, including current, retired and those in the pipeline to support effective knowledge management.
7. Review how IT service levels align with SLAs for solutions or services focused on the business and alert service managers of discrepancies. Assist to survey business satisfaction with IT solutions and services.
8. Support project managers in managing estimates, business cases, planning, risk identification, issue management for the effective delivery of IT solutions.
9. Adhere to processes and procedures for the Business Relationship Management, Business Analysis and IT Project Management functions to ensure compliance and consistency.

STANDARD MINIMUM QUALIFICATIONS

EDUCATION: Advanced university degree in Computer Science, engineering or other relevant field. 

WORK EXPERIENCE: Minimum Five (5) years of experience with a minimum of Three (3) years of professional experience in IT field.   

LANGUAGE:  Fluency in both written and oral communication in English and Bangla.

All WFP Employees are expected to demonstrate the competencies and standards of behaviour aligned with our core values and defined in the WFP LEADERSHIP FRAMEWORK, namely:   

Leading by example with integrity,   

Driving results and delivering on commitments,   

Fostering inclusive and collaborative teamwork,   

Applying strategic thinking,   

Building and maintaining sustainable partnerships.   

DESIRED EXPERIENCES FOR ENTRY INTO THE ROLE

• Has performed user support activities resulting in timely, high-quality delivery of services to user community.
• Has modelled data and information flows to document key decisions and results.

HOW TO APPLY

To be considered, interested candidates are invited to apply via (https://www.wfp.org/careers/job-openings). Only short-listed candidates will be contacted. 

WFP will not request payment at any stage of the recruitment process including at the offer stage. Any requests for payment should be refused and reported to local law enforcement authorities for appropriate action.  

 
Request for Disability related Reasonable Accommodations:  

It is important to WFP to create an accessible and inclusive workplace for everyone.  Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions.  If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the selection and hiring process, please direct your request and inquiries to the Diversity and Inclusion team on:  global.inclusion@wfp.org, cc’ing coxsbazar.hr@wfp.org. A member of the reasonable accommodation team will contact you to confidentially discuss your needs.  

This email is only to be used for any disability related accessibility requirements, and not for sending the application itself. Due to volume of applications, any applications or CVs sent through this email address will not be considered as a formal application and will not receive a reply from WFP.       
 

ABOUT WFP

The United Nations World Food Programme (WFP) is the world’s largest humanitarian organization, humanitarian agency fighting hunger worldwide. The mission of WFP is to help the world achieve Zero Hunger in our lifetimes. Every day, WFP works worldwide to ensure that no child goes to bed hungry and that the poorest and most vulnerable, particularly women and children, can access the nutritious food they need. 

ORGANIZATIONAL CONTEXT

The United Nations World Food Programme is the world's largest humanitarian agency fighting hunger worldwide.  The mission of WFP is to help the world achieve Zero Hunger in our lifetimes. The country strategic plan is aligned with the United Nations sustainable development cooperation framework for Bangladesh for 2022‒2026 and the eighth five-year plan (covering the period July 2020‒June 2025) of the Government of Bangladesh. It is informed by the recommendations of an independent evaluation of the country strategic plan for 2017–2021 and consultation with key stakeholders. It will contribute to Sustainable Development Goals 2 and 17 through four strategic outcomes. 

WFP is committed to diversity and inclusion within its workforce. WFP has zero tolerance for sexual exploitation and abuse, any kind of harassment, including sexual harassment, abuse of authority or discrimination. All selected candidates will, undergo rigorous reference and background checks.  

No appointment under any kind of contract will be offered to members of the UN Advisory Committee on Administrative and Budgetary Questions (ACABQ), International Civil Service Commission (ICSC), FAO Finance Committee, WFP External Auditor, WFP Audit Committee, Joint Inspection Unit (JIU) and other similar bodies within the United Nations system with oversight responsibilities over WFP, both during their service and within three years of ceasing that service. 

DEADLINE FOR APPLICATIONS

Wednesday, 17 April 2024