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Shelter Delegate (Morocco EQ Response)


  • Organization: IFRC - International Federation of Red Cross and Red Crescent Societies
  • Location: Rabat
  • Grade: Junior level - C1-International Professional - Internationally recruited position
  • Occupational Groups:
    • Disaster Management (Preparedness, Resilience, Response and Recovery)
    • Emergency Aid and Response
    • Protection Officer (Refugee)
    • Human Settlements (Shelter, Housing, Land, Property)
  • Closing Date: Closed

Organizational Context

The International Federation of Red Cross and Red Crescent Societies (IFRC) is the world’s largest humanitarian organization, with a network of 191-member National Societies (NSs). The overall aim of IFRC is “to inspire, encourage, facilitate, and promote at all times all forms of humanitarian activities by NSs with a view to preventing and alleviating human suffering and thereby contributing to the maintenance and promotion of human dignity and peace in the world.” IFRC works to meet the needs and improve the lives of vulnerable people before, during and after disasters, health emergencies and other crises.

IFRC is part of the International Red Cross and Red Crescent Movement (Movement), together with its member National Societies and the International Committee of the Red Cross (ICRC). The work of IFRC is guided by the following fundamental principles: humanity, impartiality, neutrality, independence, voluntary service, unity, and universality.

IFRC is led by its Secretary General, and has its Headquarters in Geneva, Switzerland. The Headquarters are organized into three main Divisions: (I) National Society Development and Operations Coordination; (ii) Global Relations, Humanitarian Diplomacy and Digitalization; and (iii) Management Policy, Strategy and Corporate Services.

IFRC has five regional offices in Africa, Asia Pacific, Middle East and North Africa, Europe, and the Americas. IFRC also has country cluster delegations and country delegations throughout the world. Together, the Geneva Headquarters and the field structure (regional, cluster and country) comprise the IFRC Secretariat.

IFRC has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the Red Cross and Red Crescent Movement, including sexual exploitation and abuse, sexual harassment and other forms of harassment, abuse of authority, discrimination, and lack of integrity (including but not limited to financial misconduct). IFRC also adheres to strict child safeguarding principles.

A 6.8 magnitude earthquake hit Morocco on September 8, killing and injuring thousands of people and causing widespread destruction. The Moroccan Red Crescent Society (MRCS) responded immediately, providing first aid and psychosocial support, helping transport the injured to hospitals, evacuating people from damaged buildings and providing dignified burial management. Through this appeal, the IFRC is supporting MRCS to meet the immediate and early recovery needs of 500,000 affected people. Priorities include providing food and safe water, essential household items, shelter support, health and mental health services, and cash assistance.

Job Purpose

Working under the guidance of the Shelter Coordinator, the Shelter Delegate will collaborate with the National Society, IFRC personnel, other Movement Partners, National and International Humanitarian Organizations, local authorities, and affected communities within the Movement's mandate, focusing on strategic planning for Shelter, Housing and Settlements, spanning from relief to recovery, program development and implementation with a specific emphasis on achieving technical deliverables. The role holder will support the design and implementation of Shelter, Housing and Settlements response with particular attention to design, specifications, safer building promotion, supervision and Housing Land and Property issues/security of tenure. With the aim that the Shelter, Housing and Settlements components ensure joint and integrated programming that builds upon community capacities, quality, and accountability to affected populations, maximizing local capacities and livelihood opportunities whilst reducing shelter and settlement related risks and vulnerabilities.

Job Duties and Responsibilities

  • Support the definition of context-specific Shelter, Housing and Settlements interventions taking into consideration the needs and capacities of the affected communities and the full range of assistance support options to cover short to long term needs from emergency to recovery, including Disaster Risk Reduction, climate-smart programming, and Contingency Planning. Select the most appropriate combination of implementation modalities, including In-Kind, Cash and Vouchers, Training, Technical Support, etc. Ensure that interventions incorporate access to knowledge, materials, resources, and technologies, including innovation, sustainability, and energy efficiency as appropriate.
  • Implement the Shelter, Housing and Settlements response ensuring that communities are involved, and their preferences are integrated in all stages of its implementation through well-defined participatory processes, such as PASSA (Participatory Approach for Safe Shelter Awareness) as appropriate.
  • Support as required with inputs to operational assessments and risk analysis related to possible shelter interventions (assistance options and related implementing modalities) and contribute to the development of mitigation measures.
  • In compliance with local, national and/or international standards and Building Regulations as required, ensure the development of the design (drawings, specifications, construction details, structural calculations, and Bills of Quantities) for shelter solutions (emergency, transitional and/or durable). In addition, as required, develop and coordinate settlement planning (urban and rural settings) where infrastructure, community facilities and residential areas should be integrated.
  • Coordinate with all relevant technical and cross-cutting teams such as Water, Sanitation and Hygiene (WASH), Health, Logistics, Protection and Gender Inclusion (PGI), Community Engagement and Accountability (CEA), Migration, and CASH to ensure successful sheltering outcomes.
  • Where it is an appropriate assistance option, contribute to the development and implementation of rental assistance and hosting programs for addressing short and longer-term sheltering needs, in close collaboration with Cash, Migration, CEA and PGI teams.
  • Identify the gaps in the capacity and knowledge of NS staff, IFRC national staff, volunteers, and communities to reach successful sheltering outcomes; design, develop and implement plans to address these gaps in close collaboration with shelter teams at regional and global level.
  • Contribute to the development of Shelter program scheduling and coordination of activities. Coordinate detailed reviews of plans to schedule deliverables and estimate costs, ensuring works schedules are adhered to and performance guarantees are in place. Support regular, timely and accurate narrative and financial reports as required.

Job Duties and Responsibilities (continued)

  • Lead the integration of technical assistance, quality assurance and capacity building on the use of materials and construction techniques to build back safer as part of the Shelter and Settlements interventions (from emergency to recovery). Ensure the technical specifications, guidelines and Information, Education and Communication awareness materials are developed to enhance the capacity of the affected population.
  • Support the advocacy and/or implementation of strategies to address and mitigate issues related with Housing Land and Property and security of tenure, that they could hamper the provision of humanitarian shelter assistance and delay the process of recovery.
  • Advise on minimum standards for the provision of different services while managing communal displacement settlement scenarios (planned and/or unplanned settlements and collective accommodation).
  • Guide and supervise the work of shelter national staff and volunteers (National Society, IFRC), to enhance their capacity to define, implement and evaluate shelter operations through training, on the job coaching and mentoring.
  • Develop tender processes and contract administration for construction services (evaluation, design, engineering, site supervision and/or management, construction works) in accordance with IFRC / National Society standard procedures and existing regulations in country. Oversee that correct permits and licenses are obtained when required.
  • Ensure and contribute to knowledge management and capacity building by documenting the achievements and challenges of the Shelter, Housing and Settlements response in the specific operation and actively contributing to broader evaluations, reviews, etc.
  • Support with existing Inter-agency Shelter Coordination mechanisms at national/ regional / hub level as required to report on IFRC shelter interventions and ensure appropriate coordination and/or cooperation with all involved stakeholders. Participate in Shelter Technical Working Groups established to define technical specifications, Information, Education and Communication material, awareness campaigns adapted to the context as required.
  • Conduct the shelter activities by respecting the related logistics and finance procedures.


Duties applicable to all staff

  • Work actively towards the achievement of the IFRC Secretariat’s goals.
  • Abide by and work in accordance with the Red Cross and Red Crescent principles.
  • Perform any other work-related duties and responsibilities that may be assigned by the line manager.


  • Degree (dependent on type and content of qualification) or equivalent professional qualification in Structural/Civil Engineering, Architecture, Urban Planning, Construction Management, or related technical field of the built environment - Required.
  • IFRC Shelter Technical Training- “Shelter & Settlements in Emergencies” (or equivalent experience) - Required.
  • Basic Delegated Training Course or IMPACT (or equivalent experience) - Required.


  • At least 5 years of relevant professional experience in Shelter and Settlements / building environment (commercial practice and/or humanitarian/development context) - Required.
  • Experience in working in humanitarian interventions including large complex operations and/or development programmes - Preferred.
  • Experience of internal Red Cross Movement and External Stakeholder relationships - Preferred.
  • Experience in emergency response with early recovery / recovery transition planning - Preferred.
  • Proven experience in drafting Plans of Action /Strategies - Preferred.

Knowledge, Skills and Languages

  • Ability to independently deliver a range of Shelter, Housing and Settlements operational and coordination / representation and advocacy roles within an emergency response - Required.
  • Knowledge of organisational and management methodologies, techniques, and interventions in order to create environment of shelter excellences - Preferred.
  • Results oriented and demand driven individual, entrepreneurial, ability to lead in unprecedented and/or ambiguous situations - Preferred.
  • Demonstrated management skills, including the ability to lead within a matrix management structure and utilise talent and experience of team members in a productive way - Preferred.
  • Outstanding networking, representational, communication and negotiation skills. An ability to be proactive and persuasive - Preferred.
  • Demonstrated track record in innovating, contributing to a learning culture, sharing knowledge and new approaches to engaging partners - Preferred.
  • Professional credibility, able to work effectively at all levels across the organisation - Preferred.
  • Proven good judgment and ability to work with complete integrity and confidentiality - Preferred.
  • High degree of discretion, tact and sensitivity in dealing with internal and external clients and stakeholders at all levels - Preferred.
  • Ability to work within a multi-cultural, multilingual, multidisciplinary environment - Preferred.
  • Fluent spoken and written English  - Required.
  • Good command of another IFRC official language (French or Arabic)  - Required.

Competencies, Values and Comments

  • Values: Respect for diversity; Integrity; Professionalism; Accountability
  • Core competencies: Communication; Collaboration and teamwork; Judgement and decision making; National society and customer relations; Creativity and innovation; Building trust


We encourage qualified Moroccan nationals to submit their applications, whereby if selected, the contract will be applied as national.

This vacancy is now closed.
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