Senior Officer Prevention and Senior Investigator

Organizational Context

The International Federation of Red Cross and Red Crescent Societies (IFRC) is the world’s largest humanitarian organization, with a network of 191-member National Societies (NSs). The overall aim of IFRC is “to inspire, encourage, facilitate, and 
promote at all times all forms of humanitarian activities by NSs with a view to preventing and alleviating human suffering and thereby contributing to the maintenance and promotion of human dignity and peace in the world.” IFRC works to meet the needs and improve the lives of vulnerable people before, during and after disasters, health emergencies and other crises. 
IFRC is part of the International Red Cross and Red Crescent Movement (Movement), together with its member National Societies and the International Committee of the Red Cross (ICRC). The work of IFRC is guided by the following fundamental principles: humanity, impartiality, neutrality, independence, voluntary service, unity, and universality. 
IFRC is led by its Secretary General, and has its Headquarters in Geneva, Switzerland. The Headquarters are organized into three main Divisions: (i) National Society Development and Operations Coordination; (ii) Global Relations, Humanitarian Diplomacy and Digitalization; and (iii) Management Policy, Strategy and Corporate Services.
IFRC has five regional offices in Africa, Asia Pacific, Middle East and North Africa, Europe, and the Americas. IFRC also has country cluster delegations and country delegations throughout the world. Together, the Geneva Headquarters and the field structure (regional, cluster and country) comprise the IFRC Secretariat.
IFRC has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the Red Cross and Red Crescent Movement, including sexual exploitation and abuse, sexual harassment and other forms of harassment, abuse of authority, discrimination, and lack of integrity (including but not limited to financial misconduct). IFRC also adheres to strict child safeguarding principles.
Under the management of the Secretary General and the guidance of the Audit and Risk Commission, the Office of Internal Audit and Investigations (OIAI) provides independent high-quality audit, investigation and consulting services that are designed to add value and give management objective assurance on the effectiveness of the Federation Secretariat’s risk management framework and internal control environment. The OIAI acts as an agent of change by making recommendations for continual improvement, therefore assisting management with the accomplishment of their assigned responsibilities.
The position is based in Geneva, with trips/missions to IFRC delegations worldwide (50%) NSs more than IFRC.

Job Purpose

The main purpose of this post, reporting to the Head of Investigation, is to lead the implementation of the OIAI Annual Appeal 
to sustainably prevent corruption through the NSs and the IFRC Secretariat, and improve the Federation-wide capacity to 
prevent, detect and investigate corruption, fraud, and sexual misconduct allegations in general.
Job Description
Internal
More specifically, the role will: 
• Lead and support the development and delivery of Integrity Line, policy, training and other awareness activities 
within IFRC and NS.
• Coordinate with stakeholders, both internal and external. 
• Map and improve the IFRC and NS capacities to prevent, respond and investigate allegations of misconduct.
• Identify corruption risks (e.g. Fraud, SEAH) and make recommendations for future improvements.
• Identify, develop, and utilize appropriate project management techniques to achieve maximum efficiency and 
effectiveness in delivering corruption prevention projects.
• On demand, undertake investigations.
• Assist the Head of Investigation in supporting management to improve the Federation Secretariat’s operations, and 
in providing a platform for learning by sharing good practices and lessons learned across the organization.

Job Duties and Responsibilities

Working individually or with (as a team leader or team member) investigators and under the direction of the Head of Investigation:

Prevention Lead (60%)
• Lead the implementation of the OIAI Annual Appeal.
• Lead the mobilisation of resources and develop partnerships to deliver the Annual Appeal.
• Raise IFRC employees’ awareness of corruption prevention (e.g. presentations, workshops and written materials).
• Lead the deployment of Integrity Line (the RCRC hotline and case management system) globally, sign up, and onboard NS into Integrity Line to support a Federation-wide integrity reporting system.
• Support the application and implementation of policies (e.g. fraud and corruption, whistleblower protection) while
implementing Integrity Line in NS.
• Design and deliver prevention and investigation workshops for IFRC and NS.
• Coordinate and follow up with other IFRC departments, NSs, and suppliers, as needed.
• Organise the annual IFRC and NGO conference on preventing corruption in humanitarian operations.
• Organise the Certified Fraud Examiner (CFE) Academy in partnership with the ACFE (or any other relevant qualification authority) to develop Federation-wide investigation capacities and develop a fraud investigator surge roster.
• Organise the SEAH Investigator Qualification Training Scheme, in partnership with CHS Alliance/ Humentum, to develop Federation-wide investigation capacities and develop a SEAH investigator surge roster.
• Align stakeholders’ corruption prevention agenda through focused change management.
• Present to the donors, Senior Management and the Audit and Risk Commission the status and results of the Annual Appeal.
• Function effectively with high integrity and ethics as a member of a multi-national and multi-disciplinary team.
• Supervise and coordinate with the Senior Investigators and manage any relevant team member.

 

Job Duties and Responsibilities (continued)

Working as Senior Investigator and under the direction of the Investigation Manager:

Delivering investigations (40%)

• Conduct high-quality investigations of misappropriation of funds, misuse of power and fraud cases involving IFRC  funds, staff and including individuals and parties external to the IFRC but connected to its programs such as National Societies and suppliers.
• Conduct high-quality investigations of serious misconduct (sexual abuse, exploitation, and harassment) involving IFRC staff, including individuals external to the IFRC but connected to its programs.
• Carry out investigative field missions, sometimes for an extended period of time.
• Conduct investigations in accordance with generally recognised international investigation standards (CII, CHS) ensuring that the integrity of all evidence obtained is maintained through the course of investigations, and with due respect and consideration to a diverse employee population, taking into account cultural and language differences.
• Care for and support the people affected, including survivors, whistleblowers, witnesses, and subjects.
• Collect evidence, interview survivors, witnesses and subjects, review documents and perform analysis.
• Oversee, advise, and guide external resources such as consultants or surge investigators.
• For each investigation, maintain and update records, protocols, and case management systems.
• Prepare thorough and well-written investigation reports that are of consistently high quality with soundly based findings and appropriate recommendations and present them to the Head of Investigations and relevant managers, as appropriate.
• Prepare fit-for-purpose briefings and presentations to functional Regional Management on findings including root causes and control and/or process gaps, together with the Investigations Manager and/or Head of Investigations.
• Initiate and maintain an internal liaison with different departments under the supervision of the line manager and the Head of Investigations.

Education

Required

• Master’s degree (MA, MSc, LLM) in relevant fields (e.g. Audit, Crime/Policing,
  Investigation, Law, Psychology)

Preferred

• Corruption, Fraud and/or SEAH Certification
• Other relevant professional certification

Experience

Required 

• At least 5-7 years of recent professional experience in misconduct prevention or 
  response.
• Project management experience

Preferred 

• Experience in working for humanitarian, charitable or not-for-profit organisations.
• International experience.

Knowledge, Skills and Languages

Knowledge and Skills

Required 

• Good understanding of the principles and application of good governance, corruption risk management, and effective internal controls.
• Good working knowledge of internal investigation procedures and techniques.
• Good working knowledge of whistle-blower hotline and case management systems.
• Good knowledge of corruption, fraud and SEAH, and eventually criminology.
• Good knowledge of victims/survivor-centered approaches and trauma-sensitive 
  investigation techniques.
• Knowledge and understanding of theories, concepts and approaches relevant to fraud, corruption, SEAH and misconduct more generally.
• Ability to communicate clearly and effectively, both orally and in writing with different audiences, adapting style to fit the situation.
• Ability to gather, analyze, and evaluate facts, and prepare and present concise oral and written reports.
• Ability to establish and maintain effective working relationships throughout the 
  organisation.

Languages 

Required 

• Fluent spoken and written English 

Preferred 

• Good command of another IFRC official language (French, Spanish or Arabic) 
• Good command of another language

Competencies, Values and Comments

Values: Respect for diversity; Integrity; Professionalism; Accountability.
Core competencies: Communication; Collaboration and teamwork; Judgement and decision making; National society and customer relations; Creativity and innovation; Building trust.