Digital Communication Assistant, GS-5, Malabo, Equatorial Guinea, #133321, Fixed Term

Under the general guidance of the Communication Officer, the Digital Communication Assistant is responsible for designing, developing and implementing dynamic, interactive and meaningful social media content strategies applicable to daily community management as well as campaigns; creating and coordinating key social media campaigns, engagement strategies and tactics; supporting in shaping and promoting youth related content on UNICEF’s global and regional social media channels, coordinating closely with colleagues on digital marketing, monitoring and analysis, and moderation of platforms; and collaborate with colleagues responsible of UNCG's digital platforms to amplify UNSDCF’s activities. If you're ready to make a difference, read the full job ad and apply today!

UNICEF works in over 190 countries and territories to save children’s lives, defend their rights, and help them fulfill their potential, from early childhood through adolescence.

At UNICEF, we are committed, passionate, and proud of what we do for as long as we are needed. Promoting the rights of every child is not just a job – it is a calling.

UNICEF is a place where careers are built: we offer our staff diverse opportunities for professional and personal development that will help them reinforce a sense of purpose while serving children and communities across the world. We welcome everyone who wants to belong and grow in a diverse and passionate culture, coupled with an attractive compensation and benefits package.

Visit our website to learn more about what we do at UNICEF.

For every child, the right to empowerment

The fundamental mission of UNICEF is to promote the rights of every child, everywhere, in everything the organization does — in programs, in advocacy and in operations. The equity strategy, emphasizing the most disadvantaged and excluded children and families, translates this commitment to children’s rights into action. For UNICEF, equity means that all children have an opportunity to survive, develop and reach their full potential, without discrimination, bias or favoritism. To the degree that any child has an unequal chance in life — in its social, political, economic, civic and cultural dimensions — her or his rights are violated. There is growing evidence that investing in the health, education and protection of a society’s most disadvantaged citizens — addressing inequity — not only will give all children the opportunity to fulfill their potential but also will lead to sustained growth and stability of countries. This is why the focus on equity is so vital. It accelerates progress towards realizing the human rights of all children, which is the universal mandate of UNICEF, as outlined by the Convention on the Rights of the Child, while also supporting the equitable development of nations.

Job Organizational Context:

This position resides within the Digital Strategy as part of the Communication Section and reports directly to the Communication Officer (Head of Section). The Digital Strategy manage all digital channels and digital communication for UNICEF Equatorial Guinea CO, including building, management and maintenance of website.

Purpose for the job: Under the general guidance of the Communication Officer, the Digital Communication Assistant is responsible for designing, developing and implementing dynamic, interactive and meaningful social media content strategies applicable to daily community management as well as campaigns; creating and coordinating key social media campaigns, engagement strategies and tactics; supporting in shaping and promoting youth related content on UNICEF’s global and regional social media channels, coordinating closely with colleagues on digital marketing, monitoring and analysis, and moderation of platforms; and collaborate with colleagues responsible of UNCG's digital platforms to amplify UNSDCF’s activities.

How can you make a difference? 

Summary of key functions/accountabilities:

 Strategy, Content and Campaigns

• Drive the design, development and implementation of dynamic, interactive and meaningful social media content.
• Sustain daily community management, dissemination of messages related to national information campaigns and interaction with users of UNICEF Equatorial Guinea's social media.
• Amplify content related to ongoing campaigns for young people and on thematic areas on UNICEF global and regional social media.
• Publication of corporate information and sectoral programs.
• Writing and publication of press releases and the UNICEF CO’s newsletter.
• Manage and maintain updated the digital platform of UNICEF Equatorial Guinea (website and social media: Facebook, Twitter, Instagram, Youtube).
• Maintain and update partners contact list/database. Ensure rapid and accurate information dissemination to the partners.

Social Media Editorial

• Lead on the management of UNICEF’s presence on photo-led and video social media platform such as Instagram and Youtube; and content related to UNICEF Equatorial Guinea.
• Lead the writing of social media content from key messages in coordination with the sectoral programmes specialists.
• Writing of human-interest stories on the beneficiaries of the interventions of the sectoral programmes, with a special focus on girls and adolescent women.
• Production of thematic videos on children's rights.
• Maintain and update a photo/video database.

Reporting and trends

• Work in collaboration with the M&E Officer to measure and report on social media efforts and users’ reach, followers and committed supporters on the digital platform of UNICEF Equatorial Guinea.
• Identify new opportunities to continually improve the CO’s presence across digital platforms to deepen engagement with supporters, particularly young people, girls and adolescent women, taking advantage of initiatives such as U-Report, the Leaning passport, and others.
• Support in providing analytics reports and recommendations on tactics to improve UNICEF’s digital presence.
• Monitor the public perception of UNICEF in the country and recommend appropriate action to maintain a positive image for the organization.

To qualify as an advocate for every child you will have…

Minimum requirements:

• Education: Completion of secondary education is required, preferably supplemented by technical or university courses related to the field of work.
• Work Experience:
• A minimum of two years of relevant professional experience is required. in communication, digital marketing, broadcast, and/or new media.
• Experience working in a developing country is considered as a strong asset.
• Background and/or familiarity with emergency is considered as a strong asset.
• Prior content strategy/management experience working with a global organization, especially working on projects of similar scale, involving multiple users and groups.
• Ability to shape, develop, drafty and implement and optimize social media strategies on a wide range of platforms.
• Experience project managing campaigns or initiatives.
• Two years direct experience managing digital communication channels (web and social media).
• Knowledge of current best practices in digital communication strategy and engagement and knowledge of best in class digital and social media platforms.
• Knowledge of United Nations or other international aid or NGOs highly desirable.
• Language Requirements: Proficient English & Spanish is required

Desirables: Fluency in Spanish in required and other official UN language is an asset (preferably English or French)

For every Child, you demonstrate...

UNICEF’s Core Values of Care, Respect, Integrity, Trust and Accountability and Sustainability (CRITAS) underpin everything we do and how we do it. Get acquainted with Our Values Charter: UNICEF Values

The UNICEF competencies required for this post are…

(1) Builds and maintains partnerships

(2) Demonstrates self-awareness and ethical awareness

(3) Drive to achieve results for impact

(4) Innovates and embraces change

(5) Manages ambiguity and complexity

(6) Thinks and acts strategically

(7) Works collaboratively with others 

Familiarize yourself with our competency framework and its different levels.

This position has been assessed as an elevated risk role for Child Safeguarding purposes as it is either a role with direct contact with children, a role that works directly with identifiable children’s data, a safeguarding response role, or an assessed risk role. Additional vetting and assessment for elevated risk roles in child safeguarding (potentially including additional criminal background checks) apply.

UNICEF promotes and advocates for the protection of the rights of every child, everywhere, in everything it does and is mandated to support the realization of the rights of every child, including those most disadvantaged, and our global workforce must reflect the diversity of those children. The UNICEF family is committed to include everyone, irrespective of their race/ethnicity, disability, gender identity, sexual orientation, religion, nationality, socio-economic background, minority, or any other status.

UNICEF encourages applications from all qualified candidates, regardless of gender, nationality, religious or ethnic backgrounds, and from people with disabilities, including neurodivergence. We offer a wide range of benefits to our staff, including paid parental leave, breastfeeding breaks and reasonable accommodation for persons with disabilities. UNICEF provides reasonable accommodation throughout the recruitment process. If you require any accommodation, please submit your request through the accessibility email button on the UNICEF Careers webpage Accessibility | UNICEF. Should you be shortlisted, please get in touch with the recruiter directly to share further details, enabling us to make the necessary arrangements in advance.

UNICEF does not hire candidates who are married to children (persons under 18). UNICEF has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UNICEF, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination based on gender, nationality, age, race, sexual orientation, religious or ethnic background or disabilities. UNICEF is committed to promote the protection and safeguarding of all children. All selected candidates will, therefore, undergo rigorous reference and background checks, and will be expected to adhere to these standards and principles. Background checks will include the verification of academic credential(s) and employment history. Selected candidates may be required to provide additional information to conduct a background check, and selected candidates with disabilities may be requested to submit supporting documentation in relation to their disability confidentially.

UNICEF appointments are subject to medical clearance.  Issuance of a visa by the host country of the duty station is required for IP positions and will be facilitated by UNICEF. Appointments may also be subject to inoculation (vaccination) requirements, including against SARS-CoV-2 (Covid). Should you be selected for a position with UNICEF, you either must be inoculated as required or receive a medical exemption from the relevant department of the UN. Otherwise, the selection will be canceled.

Remarks:

As per Article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity.

UNICEF is committed to fostering an inclusive, representative, and welcoming workforce. For this position, eligible and suitable young people are encouraged to apply.

Government employees who are considered for employment with UNICEF are normally required to resign from their government positions before taking up an assignment with UNICEF. UNICEF reserves the right to withdraw an offer of appointment, without compensation, if a visa or medical clearance is not obtained, or necessary inoculation requirements are not met, within a reasonable period for any reason. 

UNICEF does not charge a processing fee at any stage of its recruitment, selection, and hiring processes (i.e., application stage, interview stage, validation stage, or appointment and training). UNICEF will not ask for applicants’ bank account information.

UNICEF staff members holding fixed-term, continuing, or permanent appointments who are considered to be on abolished post status may apply for this temporary position and, if selected with a start date before 31 December 2025, may take it up as a temporary assignment, in line with UNICEF guidance on separation due to the abolition of posts or staff reduction. They will retain their fixed-term entitlements but will not hold a lien to their abolished post. For other scenarios where a Temporary Assignment may be possible, please refer to Additional guidance on IP to IP temporary assignments after completion of the full TOD.pdf (accessible to UNICEF personnel only).

The conditions of a temporary assignment, including relocation entitlements, will depend on the status of the staff member’s original appointment and may be limited in accordance with applicable UNICEF policies, procedures, and practices in force.

Humanitarian action is a cross-cutting priority within UNICEF’s Strategic Plan. UNICEF is committed to stay and deliver in humanitarian contexts. Therefore, all staff, at all levels across all functional areas, can be called upon to be deployed to support humanitarian response, contributing to both strengthening resilience of communities and capacity of national authorities.

All UNICEF positions are advertised, and only shortlisted candidates will be contacted and advance to the next stage of the selection process. An internal candidate performing at the level of the post in the relevant functional area, or an internal/external candidate in the corresponding Talent Group, may be selected, if suitable for the post, without assessment of other candidates.

Additional information about working for UNICEF can be found here.