The UNICEF Jordan Country Office in Amman seeks a dedicated, experienced, highly motivated, and proactive individual who undertakes basic logistical and administrative tasks and contributes to the professional development of other drivers through mentorship and knowledge sharing.

UNICEF works in over 190 countries and territories to save children’s lives, defend their rights, and help them fulfill their potential, from early childhood through adolescence.

At UNICEF, we are committed, passionate, and proud of what we do for as long as we are needed. Promoting the rights of every child is not just a job – it is a calling.

UNICEF is a place where careers are built: we offer our staff diverse opportunities for professional and personal development that will help them reinforce a sense of purpose while serving children and communities across the world. We welcome everyone who wants to belong and grow in a diverse and passionate culture, coupled with an attractive compensation and benefits package.

Visit our website to learn more about what we do at UNICEF.

For every child, the right to hope.

The Hashemite Kingdom of Jordan is a leader in the region for the rights of its children. Working closely with the Government of Jordan, civil society, the private sector, and communities, UNICEF Jordan Country Office aims to sustain results achieved for children to date, and strive to further improve policies, national institutions and programmes, for the well-being of every child in Jordan, in line with Jordan's Vision 2025 and the National Human Resources Development Strategy (2016-2025) towards achieving the Sustainable Development Goals. Our programmes focus on improving the lives of the most vulnerable and disadvantaged children in the Kingdom, irrespective of their nationality, gender, religion, or background. Our main pillars include Child Protection; Education; Water, Sanitation & Hygiene; Adolescent and Youth Engagement, Health and Nutrition; Social Protection; and Operations.

How can you make a difference? 

The Senior Driver Protocol plays a crucial role within UNICEF’s Protocol Section by providing safe, reliable, and timely transportation services. Beyond driving responsibilities, this role supports various protocol and administrative functions, including the delivery and collection of official documents from government entities, assisting with visa and customs procedures, and facilitating airport protocol services for staff and visitors.

Key Functions:

1. Provide Safe, Reliable Transportation and Protocol Support Services

• Transport staff, visitors, and official personnel to and from government offices, embassies, and the airport in a safe and timely manner.
• Assist with airport protocol duties, including meeting/greeting staff and VIPs at VIP lounges and facilitating customs and immigration processes.
• Ensure proper maintenance of assigned vehicle(s), including routine checks and reporting of any required repairs or servicing.
• Support the timely delivery and pickup of official documents, including those for certification or submission to ministries and embassies.
• Troubleshoot and resolve minor protocol-related issues in coordination with government officials or under the direction of the Protocol Section.

1. Effective Coordination and Protocol Engagement

• Liaise and coordinate closely with Administration Unit, UNDSS, security escorts, field teams, airport protocol units, and host country protocol staff
• Maintain full confidentiality of official sensitive conversations or observations during missions

1. Assist with Basic Protocol and Government Liaison Tasks

• Support the Protocol Section in preparing and submitting documents to MoFA, MoI, embassies, and other authorities as requested.
• Assist in following up on customs clearance processes and other logistics related to shipments or staff personal effects.
• Help facilitate vehicle registration or renewal processes by delivering required documents to the appropriate government offices.
• Maintain good relationships with government counterparts through respectful and professional conduct during official visits and deliveries.

1. Support Record-Keeping, Coordination

• Assist in collecting and organizing protocol documents for proper filing and archiving, both in hard and soft copy.
• Help update the protocol database or tracking sheets by providing timely information on completed tasks and submissions.
• Represent the Protocol Section in basic logistical roles at external workshops or events when requested.
• Provide general support to the Protocol Team in daily activities and contribute to teamwork among other drivers and staff.

1. Vehicle Maintenance, Readiness and Incident Response

• Conduct daily vehicle checks for fuel, oil, tires, lights, vehicle related documents including insurance, and emergency tools.
• Ensure vehicle is regularly cleaned and maintains  a professional  appearance, both interior and exterior.
• Ensure unexpired first aid kits, fire extinguishers, radios, and communications devices are present and functioning.
• Ensure proper recording of trips in log books,  and report all mechanical issues, damage, or accidents immediately and assist in accident reporting procedures.

1. Use of Digital Systems and Devices

• Operate Vehicle Tracking Systems (VTS) to log, monitor, and report trips in compliance with office protocols (when VTS has been installed otherwise manual log books recording should be used)
• Use the UN Mobility Booking Tool to confirm trip details, passenger logs, and changes
• Communicate using VHF/HF radio devices and mobile phones to maintain contact with security and administrative teams
• Use tablets or mobile devices (when issued) to confirm routes, receive trip updates, or record trip data digitally.

1. Guidance to Junior Drivers

• Share knowledge and/or train junior or temporary drivers on safety protocols, basic maintenance and repairs, digital systems, and professional standards
• Serve as a role model for ethical driving behavior, safe navigation, fuel efficiency, and customer service
• Support team briefings and participate in field transport debriefs or simulations

1. Learning and development during Downtimes

• Enroll in relevant AGORA courses, particularly on ethics, road safety, digital tools, and emergency preparedness
• Review updated UNICEF transport and safety guidelines
• Participate in periodic safety briefings, evacuation drills, and fleet management planning
• Contribute feedback on transport procedures and help improve protocols

To qualify as an advocate for every child you will have…

Minimum requirements:

• Education: A secondary education is required, along with a valid driver’s license and knowledge of local driving rules and regulations.
• Work Experience: Minimum three years of work experience as a driver in an international organization, embassy or UN system with a safe driving record is required.
• Language Requirements:Fluency in English and Arabic is required. Knowledge of another official UN language (Chinese, French, Russian or Spanish) or local language of the duty station is considered an asset.

Desirables:

• Relevant experience at country level, particularly in development, fragile settings and humanitarian contexts. 

For every Child, you demonstrate...

UNICEF’s Core Values of Care, Respect, Integrity, Trust and Accountability and Sustainability (CRITAS) underpin everything we do and how we do it. Get acquainted with Our Values Charter: UNICEF Values

The UNICEF competencies required for this post are…

(1) Builds and maintains partnerships

(2) Demonstrates self-awareness and ethical awareness

(3) Drive to achieve results for impact

(4) Innovates and embraces change

(5) Manages ambiguity and complexity

(6) Thinks and acts strategically

(7) Works collaboratively with others 

Familiarize yourself with our competency framework and its different levels.

UNICEF promotes and advocates for the protection of the rights of every child, everywhere, in everything it does and is mandated to support the realization of the rights of every child, including those most disadvantaged, and our global workforce must reflect the diversity of those children. The UNICEF family is committed to include everyone, irrespective of their race/ethnicity, disability, gender identity, sexual orientation, religion, nationality, socio-economic background, minority, or any other status.

UNICEF encourages applications from all qualified candidates, regardless of gender, nationality, religious or ethnic backgrounds, and from people with disabilities, including neurodivergence. We offer a wide range of benefits to our staff, including paid parental leave, breastfeeding breaks and reasonable accommodation for persons with disabilities. UNICEF provides reasonable accommodation throughout the recruitment process. If you require any accommodation, please submit your request through the accessibility email button on the UNICEF Careers webpage Accessibility | UNICEF. Should you be shortlisted, please get in touch with the recruiter directly to share further details, enabling us to make the necessary arrangements in advance.

UNICEF does not hire candidates who are married to children (persons under 18). UNICEF has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UNICEF, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination based on gender, nationality, age, race, sexual orientation, religious or ethnic background or disabilities. UNICEF is committed to promote the protection and safeguarding of all children. All selected candidates will, therefore, undergo rigorous reference and background checks, and will be expected to adhere to these standards and principles. Background checks will include the verification of academic credential(s) and employment history. Selected candidates may be required to provide additional information to conduct a background check, and selected candidates with disabilities may be requested to submit supporting documentation in relation to their disability confidentially.

UNICEF appointments are subject to medical clearance.  Issuance of a visa by the host country of the duty station is required for IP positions and will be facilitated by UNICEF. Appointments may also be subject to inoculation (vaccination) requirements, including against SARS-CoV-2 (Covid). Should you be selected for a position with UNICEF, you either must be inoculated as required or receive a medical exemption from the relevant department of the UN. Otherwise, the selection will be canceled.

Remarks:

As per Article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity.

UNICEF is committed to fostering an inclusive, representative, and welcoming workforce. For this position, eligible and suitable female candidates are encouraged to apply.

Government employees who are considered for employment with UNICEF are normally required to resign from their government positions before taking up an assignment with UNICEF. UNICEF reserves the right to withdraw an offer of appointment, without compensation, if a visa or medical clearance is not obtained, or necessary inoculation requirements are not met, within a reasonable period for any reason. 

UNICEF does not charge a processing fee at any stage of its recruitment, selection, and hiring processes (i.e., application stage, interview stage, validation stage, or appointment and training). UNICEF will not ask for applicants’ bank account information.

Humanitarian action is a cross-cutting priority within UNICEF’s Strategic Plan. UNICEF is committed to stay and deliver in humanitarian contexts. Therefore, all staff, at all levels across all functional areas, can be called upon to be deployed to support humanitarian response, contributing to both strengthening resilience of communities and capacity of national authorities.

UNICEF shall not facilitate the issuance of a visa and working authorization for candidates under consideration for positions at the national officer and general service category.

All UNICEF positions are advertised, and only shortlisted candidates will be contacted and advance to the next stage of the selection process. An internal candidate performing at the level of the post in the relevant functional area, or an internal/external candidate in the corresponding Talent Group, may be selected, if suitable for the post, without assessment of other candidates.

Additional information about working for UNICEF can be found here.