UNICEF works in over 190 countries and territories to save children’s lives, defend their rights, and help them fulfill their potential, from early childhood through adolescence. At UNICEF, we are committed, passionate, and proud of what we do. Promoting the rights of every child is not just a job – it is a calling. UNICEF is a place where careers are built: we offer our staff diverse opportunities for personal and professional development that will help them develop a fulfilling career while delivering on a rewarding mission. We pride ourselves on a culture that helps staff thrive, coupled with an attractive compensation and benefits package. Visit our website to learn more about what we do at UNICEF.
For every child, care
Under the close supervision of the Communication Specialist (CS), the Digital Communication Associate will propose and lead the implementation of the digital media strategy aligned with the office communication and advocacy strategy, with the aim of promoting respect for the rights of children, youth and women, mobilizing public support of UNICEF’s mission in Nicaragua through digital channels, and enhancing the organizations’ credibility and brand among digital audiences.
Key functions, accountabilities and related duties/tasks:
1. Support the design, development, and implementation of dynamic, interactive and meaningful digital content strategies to sustain daily community management, youthrelated content on NCO social media and website, and content related to ongoing campaigns and UNICEF Nicaragua areas of focus.
2. Support planning, developing, and implementing the social media presence, in line with UN and UNICEF policies and procedures, considering both organic and paid content.
3. Plan and manage social media and website engagement initiatives, including but not limited to, the use of “live” coverage and activations on social media platforms, user generated content calls to action, and others.
4. In coordination with the CS, lead the digital media editorial planning and processes by collaborating closely with relevant colleagues.
5. In coordination with the CS, lead the Content Committee for weekly planning of the contents for dissemination and producing the weekly summary report.
6. In coordination with the CS, lead on the writing of digital media packs, crafting engaging content from key messages aimed at different audiences.
7. Liaise and work with graphic designers, consultants and agencies as needed, to produce visuals, infographics and videos for social media and NCO website.
8. In coordination with the CS and programme areas, update, maintain and monitor the website for reliability, consistency, quality, and up-to-date information to increase traffic and effectiveness.
9. Support monitoring of and reporting on digital and social media presence and results and provide recommendations on tactics to improve UNICEF’s Nicaragua digital communication.
10. Monitor and prepare reports on social media and website key performance indicators for UNICEF Nicaragua’s Annual Report, Annual Management Plan, donor reports.
11. Identify new opportunities to continually improve our presence across digital platforms to deepen engagement with supporters, particularly young people, making use of digital insights through available analytical tools
To qualify as an advocate for every child you will have…
Minimum requirements:
Education:
- Completion of secondary education.
- Technical and/or university courses in marketing, journalism, social communication, digital communication, multimedia or any other discipline relevant to the job is an asset.
Work Experience:
- A minimum of 7 years of relevant working experience in digital content management is required, including institutional communication, social media, marketing and/or (youth) engagement, with social media tools and platforms such as Meta, Facebook, Twitter, X, LinkedIn, Instagram, TikTok, YouTube, etc.
- Experience in planning, implementing, assessing social media strategies and history telling will be considered an asset.
- Maintaining and coordinating digital and social media channels for organizations of human rights or social development will be an asset.
Language Requirements:
- Fluency in English and Spanish are required. Knowledge of another official UN language (Arabic, Chinese, French, Russian) or a local language is an asset.
Desirables:
- Work experience in an international organization or UN agency is desirable.
Developing country work experience and/or familiarity with emergency. - Experience at country level, particularly in development, fragile settings and humanitarian contexts.
For every Child, you demonstrate...
UNICEF’s Core Values of Care, Respect, Integrity, Trust and Accountability and Sustainability (CRITAS) underpin everything we do and how we do it. Get acquainted with Our Values Charter: UNICEF Values
The UNICEF competencies required for this post are…
(1) Builds and maintains partnerships
(2) Demonstrates self-awareness and ethical awareness
(3) Drive to achieve results for impact
(4) Innovates and embraces change
(5) Manages ambiguity and complexity
(6) Thinks and acts strategically
(7) Works collaboratively with others
Familiarize yourself with our competency framework and its different levels.
This position has been assessed as an elevated risk role for Child Safeguarding purposes as it is either a role with direct contact with children, a role that works directly with identifiable children’s data, a safeguarding response role, or an assessed risk role. Additional vetting and assessment for elevated risk roles in child safeguarding (potentially including additional criminal background checks) apply.
UNICEF is committed to diversity and inclusion within its workforce, and encourages all candidates, irrespective of gender, nationality, religious or ethnic background, and persons with disabilities, to apply to become a part of the organization. To create a more inclusive workplace, UNICEF offers paid parental leave, breastfeeding breaks, and reasonable accommodation for persons with disabilities. UNICEF strongly encourages the use of flexible working arrangements. Click here to learn more about flexible work arrangements, well-being, and benefits.
According to the UN Convention on the Rights of Persons with Disabilities (UNCRPD), persons with disabilities include those who have long-term physical, mental, intellectual, or sensory impairments which, in interaction with various barriers, may hinder their full and effective participation in society on an equal basis with others. In its Disability Inclusion Policy and Strategy 2022-2030, UNICEF has committed to increase the number of employees with disabilities by 2030. At UNICEF, we provide reasonable accommodation for work-related support requirements of candidates and employees with disabilities. Also, UNICEF has launched a Global Accessibility Helpdesk to strengthen physical and digital accessibility. If you are an applicant with a disability who needs digital accessibility support in completing the online application, please submit your request through the accessibility email button on the UNICEF Careers webpage Accessibility | UNICEF.
UNICEF does not hire candidates who are married to children (persons under 18). UNICEF has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UNICEF, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination based on gender, nationality, age, race, sexual orientation, religious or ethnic background or disabilities. UNICEF is committed to promote the protection and safeguarding of all children. All selected candidates will, therefore, undergo rigorous reference and background checks, and will be expected to adhere to these standards and principles. Background checks will include the verification of academic credential(s) and employment history. Selected candidates may be required to provide additional information to conduct a background check, and selected candidates with disabilities may be requested to submit supporting documentation in relation to their disability confidentially.
UNICEF appointments are subject to medical clearance. Issuance of a visa by the host country of the duty station is required for IP positions and will be facilitated by UNICEF. Appointments may also be subject to inoculation (vaccination) requirements, including against SARS-CoV-2 (Covid). Should you be selected for a position with UNICEF, you either must be inoculated as required or receive a medical exemption from the relevant department of the UN. Otherwise, the selection will be canceled.
Remarks:
As per Article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity.
UNICEF’s active commitment to diversity and inclusion is critical to deliver the best results for children. For this position, eligible and suitable candidates are encouraged to apply.
Government employees who are considered for employment with UNICEF are normally required to resign from their government positions before taking up an assignment with UNICEF. UNICEF reserves the right to withdraw an offer of appointment, without compensation, if a visa or medical clearance is not obtained, or necessary inoculation requirements are not met, within a reasonable period for any reason.
UNICEF does not charge a processing fee at any stage of its recruitment, selection, and hiring processes (i.e., application stage, interview stage, validation stage, or appointment and training). UNICEF will not ask for applicants’ bank account information.
In this role, you will collaborate with colleagues across multiple locations. For effective collaboration, we encourage flexible working hours that accommodate different time zones while prioritizing staff wellbeing.
UNICEF shall not facilitate the issuance of a visa and working authorization for candidates under consideration for positions at the general service category.]
All UNICEF positions are advertised, and only shortlisted candidates will be contacted and advance to the next stage of the selection process. An internal candidate performing at the level of the post in the relevant functional area, or an internal/external candidate in the corresponding Talent Group, may be selected, if suitable for the post, without assessment of other candidates.
Additional information about working for UNICEF can be found here.