The purpose of this consultancy is to support UNICEF’s global technical leadership and interagency coordination on child protection case management and information management for case management (IM4CM) in humanitarian settings. The consultant will contribute to global governance, capacity strengthening, and the dissemination and operationalization of interagency guidance, tools, and digital systems, including CPIMS+. The consultant will provide technical assistance and evidence generation to strengthen case management systems and improve protection outcomes for vulnerable children in priority humanitarian contexts.

Consultancy Title: Consultant, Humanitarian Child Protection Case Management and Information Management

Section/Division/Duty Station: Child Protection CoE, GPD

Duration: 15 March 2026 to 31 December 2027

Home/ Office Based: Remote

About UNICEF – 

If you are a committed, creative professional and are passionate about making a lasting difference for children, the world's leading children's rights organization would like to hear from you. For 70 years, UNICEF has been working on the ground in 190 countries and territories to promote children's survival, protection and development. The world's largest provider of vaccines for developing countries, UNICEF supports child health and nutrition, good water and sanitation, quality basic education for all boys and girls, and the protection of children from violence, exploitation, and AIDS. UNICEF is funded entirely by the voluntary contributions of individuals, businesses, foundations and governments. UNICEF has over 12,000 staff in more than 145 countries.

BACKGROUND

Purpose of Activity/ Assignment:

• Facilitate UNICEF sectoral technical leadership and coordination on Case Management and Information Management for Case Management in humanitarian settings, technical assistance and backstopping to priority countries (L3, L2, refugee and mixed migration settings) and generation of evidence to improve planning, programming, advocacy and resource mobilization.
• Convene interagency coordination on information management for case management IM4CM and the Child protection information management system (CPIMS+) in humanitarian settings in coordination with relevant Primero team members.
• Arrange dissemination, socialization, adaption and strengthening capacities on interagency policy guidance on child protection case management including digitalization.

Individual support to the most vulnerable children using a case management approach and preventing and responding to child separation are at the heart of UNICEF Child Protection in Humanitarian Action mandate as per the UN Convention on the Rights of the Child (CRC), the organization’s Core Commitments for Children (CCCs)¹, the Strategic Plan for 2025-2030², and the new Child Protection Strategy for 2022-2030³. These are also interagency priorities as defined under the Child Protection Minimum Standards⁴ (CPMS) by the Alliance for Child Protection in Humanitarian Action (Alliance for CPHA).  

Deploying the CPIMS+ efficiently and effectively, ensuring appropriate IM4CM processes are in place are key in ensuring children are fully protected. Fostering a streamlined governance, the broad Child Protection in Humanitarian Action sector has opted for the norm setting work for case management, supervision, and information management for case management, such as data protection and information sharing protocols, to be hosted with the Case Management Task Form (CMTF) of the Alliance.

UNICEF, UNHCR, Save the Children, the International Rescue Committee, Terre des Hommes - Lausanne, the CP AoR and Plan International as members of the global CPIMS+ SC, promote the use of a standard interagency CPIMS+ as a support to case management programming. CPIMS+ is comprised of software and accompanying tools, including template forms, generic information sharing and data protection protocols, and training materials. 

While closely collaborating, the interagency CPIMS+ Steering Committee and the Alliance for CPHA CMTF maintain distinct governance structures. The CPIMS+ SC reports against activities in the CMTF workplan, contributes to IM4CM activities, and, in close collaboration with the Global CP Area of Responsibility, works together to identify in-country needs and resources for IM4CM and case management where the CPIMS+ is being rolled out.

Scope of Work:

Contribution to global governance and knowledge

• The consultant will support the CPIMS+ Steering Committee in its coordination function in:
  • Convening and documenting meetings, facilitating engagement with the CPIMS+ Technical Team, the GBVIMS Steering Committee/Technical Team, the MRM IMS focal point, the Alliance for CPHA CMTF, the Primero Coordination Committee.
  • Facilitating cooperation on systems interoperability between CPIMS+ and UNHCR ProGres.
  • Updating the group with developments and progress on CPIMS+ and IM4CM activities.
• The consultant will assist the IM4CM work of the CMTF in:
  • Ensuring linkages to the CPIMS+ SC work and CPIMS+ roll-out activities.
  • Rolling out capacity building packages on case management, information management for case management and CPIMS+ (Data Protection and Information Sharing template, Data Protection Impact Assessment template, Data Categorization Framework, the revised interagency case management guidelines and tools), in priority humanitarian contexts, in collaboration with and through sectoral platforms.
• The consultant will facilitate UNICEF and sectoral evidence building on child protection case management, including in refugee and mixed migration situations, and in strengthening Monitoring and Evaluation for child protection case management, ensuring interagency work on KPIs and data categorization is reflected and aligned to new development in the CPIMS+.

Capacity strengthening

• The consultant will support the roll-out and dissemination of the revised interagency Case Management guidelines, tools, and forms, as well as Data Categorization and key IM4CM data protection tools through interagency platforms e.g., CPAoR, Alliance for CPHA, and within UNICEF.
• The consultant will support the roll out, dissemination and adaptation of the existing interagency policy guidance on digitalization (DPIA, DPISP, Data Categorization Framework and IM4CM training module) through interagency platforms and within UNICEF.
• The consultant will support UNICEF CPHA and CPSS work on social service workforce strengthening with a focus on humanitarian case management and IM4CM considerations, through the development of a benchmarking tool in coordination with UNCHR tailored to IM4CM system strengthening, and transition to government led platforms.

Technical assistance to priority countries

• The consultant will support case management and information management for case management (IM4CM) programming in humanitarian settings with a focus on L3, L2, refugee and mixed migration contexts, including both ongoing and potential new rollouts of CPIMS+, in close collaboration with global and regional Primero teams.
• The consultant will facilitate stock-taking, experience sharing, cross-fertilization webinars with countries already using CPIMS+, promoting alignment with programmatic work, while collecting lessons to further strengthen CPIMS+ and case management, locally and at global level.
• The consultant will support in-country and global inter-operability initiatives between the interagency GBVIMS and CPIMS+, the CPIMS+ and UNHCR ProgressV4 CP modules, in coordination with UNHCR.

Terms of Reference / Key Deliverables:

Estimated Travel: $10,000 USD

Qualifications

Education:

• Advanced University Degree (Masters) in Social work, International Relations, Law, Child Psychology or another relevant field.

Work experience:

Knowledge/Expertise/Skills required *:

• 5-8 years of experience in child protection case management and information management systems at global level
• Good technical understanding of information management for case management work and information management systems for case management 
• Track record of using the IA CP IMS and CPIMS+, PRIMERO
• Advanced proficiency in information technology, with demonstrated practical experience applying IT tools and systems.
• Proven partnership, training and capacity building skills with a range of stakeholders, including UN agencies, INGOs and Alliance for CPHA, including familiarity with UNHCR case management system
• Strong communication skills, organizational, inter-personal and leadership skills 
• Ability to be flexible and work well under pressure in a fast-paced environment, with complex projects and deadlines from different stakeholders 
• Demonstrable ability to work independently, take initiative, and identify new opportunities and approaches

Requirements:

Completed profile in UNICEF's e-Recruitment system and

- Upload copy of academic credentials

- Financial proposal that will include/ reflect :

• • the costs per each deliverable and the total lump-sum for the whole assignment (in US$) to undertake the terms of reference.
  • travel costs and daily subsistence allowance, if internationally recruited or travel is required as per TOR.
  • Any other estimated costs: visa, health insurance, and living costs as applicable.
  • Indicate your availability

- Any emergent / unforeseen duty travel and related expenses will be covered by UNICEF.

- At the time the contract is awarded, the selected candidate must have in place current health insurance coverage.

- Payment of professional fees will be based on submission of agreed satisfactory deliverables. UNICEF reserves the right to withhold payment in case the deliverables submitted are not up to the required standard or in case of delays in submitting the deliverables on the part of the consultant.

U.S. Visa information:

With the exception of the US Citizens, G4 Visa and Green Card holders, should the selected candidate and his/her household members reside in the United States under a different visa, the consultant and his/her household members are required to change their visa status to G4, and the consultant’s household members (spouse) will require an Employment Authorization Card (EAD) to be able to work, even if he/she was authorized to work under the visa held prior to switching to G4.  

Only shortlisted candidates will be contacted and advance to the next stage of the selection process

For every Child, you demonstrate…

UNICEF’s core values of Commitment, Diversity and Integrity and core competencies in Communication, Working with People and Drive for Results. View our competency framework at: Here

UNICEF offers reasonable accommodation for consultants/individual contractors with disabilities. This may include, for example, accessible software, travel assistance for missions or personal attendants. We encourage you to disclose your disability during your application in case you need reasonable accommodation during the selection process and afterwards in your assignment. 

UNICEF has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UNICEF, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination. UNICEF also adheres to strict child safeguarding principles. All selected candidates will be expected to adhere to these standards and principles and will therefore undergo rigorous reference and background checks. Background checks will include the verification of academic credential(s) and employment history. Selected candidates may be required to provide additional information to conduct a background check. 

Remarks:  

Individuals engaged under a consultancy will not be considered “staff members” under the Staff Regulations and Rules of the United Nations and UNICEF’s policies and procedures and will not be entitled to benefits provided therein (such as leave entitlements and medical insurance coverage). Their conditions of service will be governed by their contract and the General Conditions of Contracts for the Services of Consultants. Consultants are responsible for determining their tax liabilities and for the payment of any taxes and/or duties, in accordance with local or other applicable laws. 

The selected candidate is solely responsible to ensure that the visa (applicable) and health insurance required to perform the duties of the contract are valid for the entire period of the contract. Selected candidates are subject to confirmation of fully-vaccinated status against SARS-CoV-2 (Covid-19) with a World Health Organization (WHO)-endorsed vaccine, which must be met prior to taking up the assignment. It does not apply to consultants who will work remotely and are not expected to work on or visit UNICEF premises, programme delivery locations or directly interact with communities UNICEF works with, nor to travel to perform functions for UNICEF for the duration of their consultancy contracts.