A challenging and exciting opportunity has arisen within UNICEF Indonesia Country Office for a passionate and committed Deputy Representative, Operations at the P-5 level. The Operations function supports the Head of the Office on managing the office and monitoring operations and programmes as needed, while providing advice on best and innovative management practices to enhance office performance. The function is a strategic Business Partner role within the Senior Management team, assuring the best use of UNICEF assets in alignment with sound management practices, office priorities and goals to deliver results for children.
UNICEF works in over 190 countries and territories to save children’s lives, defend their rights, and help them fulfill their potential, from early childhood through adolescence.
At UNICEF, we are committed, passionate, and proud of what we do for as long as we are needed. Promoting the rights of every child is not just a job – it is a calling.
UNICEF is a place where careers are built: we offer our staff diverse opportunities for professional and personal development that will help them reinforce a sense of purpose while serving children and communities across the world. We welcome everyone who wants to belong and grow in a diverse and passionate culture, coupled with an attractive compensation and benefits package.
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For every child, the right to a Future
UNICEF Indonesia is looking for a Deputy Representative, Operations. As a Strategic Business Partner and Deputy for the Head of Office, the incumbent will be responsible to lead for results, drive change, provide risk-informed, solution-focused analysis, advice and services and contribute to programme and management decisions for delivering results for children in all operational contexts.
For more information on UNICEF Indonesia Country Office visit the website: https://www.unicef.org/indonesia/
How can you make a difference?
Under the general supervision of the Representative, and with the support of the Operations Team, the Deputy Representative Operations serves as a strategic business partner and as the principal adviser on the overall management and operation of the country office. Join our dynamic team and be responsible for ensuring closer ties with the Programme team, Communication team, Field Offices, Private Sector Fundraising and Partnerships team and other members of the Country Management Team. The Deputy Representative Operations will contribute to program and management decisions, including on staff well-being, and ensure smooth running of the operations portfolio. S/he will support the office in mitigating risks and also bring in innovative approaches for greater effectiveness and efficiency of our work for children. S/he will collaborate closely with the Deputy Representative Programmes as well as the field offices’ managers.
Strategic Operations will accomplish this by:
- Ensuring effective coordination and management of the functional areas of operations support: budget, financial and fiduciary management and reporting, HACT, facilities management, administration, supply and logistics management, information and communications technology, digital impact, and safety and security and convening the other functions to arrive at a unified vision. This includes ensuring that all operational reporting requirements are fully met for the office, monitoring compliance with all operational systems and procedures, and ensures integrity in all office financial and other administrative operations.
- Providing leadership in the Country Programme Development process and in the preparation of Annual Management Plans, working closely with the Deputy Representative Programme and the Chief Planning on the affordability analysis, and guiding the internal preparations for the Country Programme Management Plan.
- Acting as a member of the Country and Senior Management Teams, leveraging governance, systems, tools, internal control and oversight to provide regular feedback on risks and achievements of operations functions in the country, while ensuring Results Based Management and implementation using Value for Money criteria.
- Being a champion of UNICEF Country Office through participation in the Indonesia Operations Management Team. This includes advising the UNICEF Representative on Indonesia Country Office engagement in the UNCT Business Operation Strategy, the upcoming Common Back Office (CBO) and Common Premises workstreams, working closely with AP Regional Office and Headquarters and ensuring internal preparations and processes as needed.
- Ensuring quality advice, innovative operational solutions and managerial inputs are provided to Programme, Field offices and PSFR operations in country, promoting efficiency across systems and processes, where applicable, while monitoring and analyzing the operating environment, quickly readjust operations, effectively manage risks, and ensuring business continuity. This encompasses a deep understanding of the business needs underpinning the Country Programme, proactive anticipation of emerging challenges, and the formulation of practical, viable solutions. It requires a solution-focused mindset that consistently generates creative and innovative ideas, while prioritizing efficiency strategies and robust quality assurance measures to ensure sustainable, high-impact outcomes.
- The Deputy Representative, Operations will be entrusted with the following five pillars, the core focus of all operations functions: Valuing People, Valuing Money, Valuing Risk Management, Valuing Systems and Structures, Valuing Partners.
If you would like to know more about this position, please review the complete Job Description here: 
Job Description Dep Rep Operations P5.pdf
To qualify as an advocate for every child you will have…
Minimum requirements:
Education: An Advanced University Degree (Master’s and above) in one of the following areas is required: Business management; Financial management; Accounting; Public Finance; and related operations function (Supply Chain, Human Resources, Information Technology, International Business, Project management, etc.) or a full professional accounting designation (CA, ACA, ACCA, CPA, CIMA, CPFA, Expert Compatible) from an internationally recognized institute/body of accountancy with valid membership in good standing is required.
Work Experience:
- A minimum of 10 years of professional experience, at the national and international level, is required, specifically in advocating and implementing strategic organizational initiatives in one or more operations management area including budget; financial management and reporting; facilities management; administration; supply and logistics management; information and communication technology; human resources.
- Prior experience in the development sector or UN system/ international NGOs would be an asset.
- Prior experience working with or in the private sector, and supporting private sector fundraising, is highly desirable.
- Prior experience in leading / strengthening value for money initiatives is highly desirable.
- Additional experience in one or more of the following areas, would be desired:
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- Audit
- Safety and security
- Budget and Grant Management
- Enterprise Risk Management
- Experience in a UN system agency, large private or public company, or experience working in a developing country and/or humanitarian/ emergency context is an asset.
- Experience in working with corporate ERPs (Enterprise Resource Planning) and IPSAS (International Public Sector Accounting Standards) is highly desirable.
- Experience in Results Based Management is a requirement.
- Experience in managing successful client-oriented work units is an asset.
- Experience in co-creating policy is desirable.
- Prior experience working with diverse stakeholder groups or multi-stakeholder partnership is highly desirable.
- Previous hands-on experience in strategic and managerial leadership is required.
- Familiarity with Microsoft Office applications is required
Language requirements:
- Fluency in English is required. Knowledge of another official UN language (Arabic, Chinese, French, Russian, or Spanish) or a local language is an asset.
Desirables:
- Relevant experience at country level, particularly in development, fragile settings and humanitarian contexts.
For every Child, you demonstrate...
UNICEF’s Core Values of Care, Respect, Integrity, Trust and Accountability and Sustainability (CRITAS) underpin everything we do and how we do it. Get acquainted with Our Values Charter: UNICEF Values
The UNICEF competencies required for this post are…
(1) Builds and maintains partnerships
(2) Demonstrates self-awareness and ethical awareness
(3) Drive to achieve results for impact
(4) Innovates and embraces change
(5) Manages ambiguity and complexity
(6) Thinks and acts strategically
(7) Works collaboratively with others
(8) Nurtures, leads and manages people
Familiarize yourself with our competency framework and its different levels.
This position has been assessed as an elevated risk role for Child Safeguarding purposes as it is either a role with direct contact with children, a role that works directly with identifiable children’s data, a safeguarding response role, or an assessed risk role. Additional vetting and assessment for elevated risk roles in child safeguarding (potentially including additional criminal background checks) apply.
UNICEF promotes and advocates for the protection of the rights of every child, everywhere, in everything it does and is mandated to support the realization of the rights of every child, including those most disadvantaged, and our global workforce must reflect the diversity of those children. The UNICEF family is committed to include everyone, irrespective of their race/ethnicity, disability, gender identity, sexual orientation, religion, nationality, socio-economic background, minority, or any other status.
UNICEF encourages applications from all qualified candidates, regardless of gender, nationality, religious or ethnic backgrounds, and from people with disabilities, including neurodivergence. We offer a wide range of benefits to our staff, including paid parental leave, breastfeeding breaks and reasonable accommodation for persons with disabilities. UNICEF provides reasonable accommodation throughout the recruitment process. If you require any accommodation, please submit your request through the accessibility email button on the UNICEF Careers webpage Accessibility | UNICEF. Should you be shortlisted, please get in touch with the recruiter directly to share further details, enabling us to make the necessary arrangements in advance.
UNICEF does not hire candidates who are married to children (persons under 18). UNICEF has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UNICEF, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination based on gender, nationality, age, race, sexual orientation, religious or ethnic background or disabilities. UNICEF is committed to promote the protection and safeguarding of all children. All selected candidates will, therefore, undergo rigorous reference and background checks, and will be expected to adhere to these standards and principles. Background checks will include the verification of academic credential(s) and employment history. Selected candidates may be required to provide additional information to conduct a background check, and selected candidates with disabilities may be requested to submit supporting documentation in relation to their disability confidentially.
UNICEF appointments are subject to medical clearance. Issuance of a visa by the host country of the duty station is required for IP positions and will be facilitated by UNICEF. Appointments may also be subject to inoculation (vaccination) requirements, including against SARS-CoV-2 (Covid). Should you be selected for a position with UNICEF, you either must be inoculated as required or receive a medical exemption from the relevant department of the UN. Otherwise, the selection will be canceled.
Remarks:
As per Article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity.
UNICEF is committed to fostering an inclusive, representative, and welcoming workforce. For this position, eligible and suitable and eligible are encouraged to apply.
Government employees who are considered for employment with UNICEF are normally required to resign from their government positions before taking up an assignment with UNICEF. UNICEF reserves the right to withdraw an offer of appointment, without compensation, if a visa or medical clearance is not obtained, or necessary inoculation requirements are not met, within a reasonable period for any reason.
UNICEF does not charge a processing fee at any stage of its recruitment, selection, and hiring processes (i.e., application stage, interview stage, validation stage, or appointment and training). UNICEF will not ask for applicants’ bank account information.
Mobility is a condition of international professional employment with UNICEF and an underlying premise of the international civil service.
Humanitarian action is a cross-cutting priority within UNICEF’s Strategic Plan. UNICEF is committed to stay and deliver in humanitarian contexts. Therefore, all staff, at all levels across all functional areas, can be called upon to be deployed to support humanitarian response, contributing to both strengthening resilience of communities and capacity of national authorities.
All UNICEF positions are advertised, and only shortlisted candidates will be contacted and advance to the next stage of the selection process. An internal candidate performing at the level of the post in the relevant functional area, or an internal/external candidate in the corresponding Talent Group, may be selected, if suitable for the post, without assessment of other candidates.
Additional information about working for UNICEF can be found here.