Position Objective

Manage CABEI’s environmental and social grievance mechanism, ensuring timely, impartial, confidential, and technically sound handling of complaints related to environmental and social risks, impacts, or non-compliance. Strengthen the Bank’s capacity to identify, assess, monitor, and manage non-financial environmental and social risks in line with applicable regulations and international best practices.

General Requirements

  • Residency in Honduras.
  • Bachelor’s degree (Master’s degree or specialized certifications related to environmental management, sustainability, risk management, human rights, or social responsibility preferred).

Experience

  • Minimum of 6 years of professional experience.
  • Experience with multilateral development banks, international financial institutions, NGOs, or projects financed by multilateral organizations.
  • Proven experience managing environmental and social complaints, accountability or grievance mechanisms, and non-financial risk analysis, including reputational, operational, legal, and compliance risks.

Key Responsibilities

  • Operate and manage CABEI’s environmental and social grievance mechanism.
  • Receive, assess, document, track, and close environmental and social complaints and claims.
  • Coordinate case evaluation, follow-up, remediation, and resolution with relevant stakeholders.
  • Identify trends, risks, and control gaps, and propose improvements to governance, risk management tools, and internal procedures.
  • Prepare technical, statistical, and executive reports and support audits, reviews, and field missions.

Required Knowledge and Skills

  • Environmental and social risk and impact management.
  • Grievance and case management mechanisms.
  • Non-financial risk management and governance frameworks.
  • Strong analytical, communication, coordination, and confidentiality management skills.
  • Fluency in Spanish and English (oral and written).

Nationality:

  • Must be a citizen of one of our 15 member countries. 

Through "phishing" techniques, unauthorized sources could potentially send emails with false and unauthorized content in the name of the CABEI.

CABEI would like to inform the public that the only official communication channels are through its website at www.bcie.org, its social media accounts, and the institutional email which originates exclusively from accounts and servers under the Bank's domain: @bcie.org. For recruitment contests, emails are sent from the Cornerstone application domain: @csod.com.

At Impactpool we do our best to provide you the most accurate info, but closing dates may be wrong on our site. Please check on the recruiting organization's page for the exact info. Candidates are responsible for complying with deadlines and are encouraged to submit applications well ahead.
Before applying, please make sure that you have read the requirements for the position and that you qualify. Applications from non-qualifying applicants will most likely be discarded by the recruiting manager.