The Communication Officer - Social Media is based in Almaty to strengthen digital engagement in Russian and ensure proximity to Country Offices in Central Asia. The post supports the regional digital media stream under the supervision and editorial direction of the Digital Communication Specialist - Digital Media, and contributes to coherent regional digital public engagement, content adaptation, moderation, and performance monitoring across assigned regional-language digital channels, including primary responsibility for Russian-language social media content and engagement.

UNICEF works in over 190 countries and territories to save children’s lives, defend their rights, and help them fulfill their potential, from early childhood through adolescence.

At UNICEF, we are committed, passionate, and proud of what we do for as long as we are needed. Promoting the rights of every child is not just a job – it is a calling.

UNICEF is a place where careers are built: we offer our staff diverse opportunities for professional and personal development that will help them reinforce a sense of purpose while serving children and communities across the world. We welcome everyone who wants to belong and grow in a diverse and passionate culture, coupled with an attractive compensation and benefits package.

Visit our website to learn more about what we do at UNICEF.

For every child, the right to Digital opportunities

How can you make a difference?

Within the ECAMENA Advocacy & Communication function, digital communications and public engagement constitute a distinct priority area of work. In line with the regional operating model, this includes the unified regional digital ecosystem and the one-language-one-channel approach to digital engagement. The Communication Officer - Social Media is based in Almaty to strengthen digital engagement in Russian and ensure proximity to Country Offices in Central Asia. The post supports the regional digital media stream under the supervision and editorial direction of the Digital Communication Specialist - Digital Media, and contributes to coherent regional digital public engagement, content adaptation, moderation, and performance monitoring across assigned regional-language digital channels, including primary responsibility for Russian-language social media content and engagement.

Under the supervision of the Digital Communication Specialist - Digital Media (P-3), the Communication Officer - Social Media (NO-1) supports the implementation of the ECAMENA regional digital strategy through the day-to-day management and implementation support across regional-language digital content and engagement, including primary responsibility for Russian-language social media audiences and channels. The post supports content adaptation, drafting, editing, publishing, moderation, audience interaction, and channel monitoring for digital platforms within the unified regional digital ecosystem. It also contributes to the shared editorial calendar, supports coordination with Central Asia Country Offices on content synergies and amplification, and provides channel-level insights and performance information to strengthen the effectiveness, relevance, and credibility of digital engagement across the region.

Summary of key functions/accountabilities:

  1. Regional-language Digital Content Management
  2. Community Engagement and Audience Interaction
  3. Campaign Adaptation, Publishing, and Editorial Support
  4. Digital Insights and Reporting
  5. Support to Country Offices and the Regional Digital Stream
  • Manage regional‑language digital content, with primary responsibility for Russian‑language social media channels, including drafting, editing, adapting, and publishing content in line with UNICEF’s regional digital strategy, editorial guidance, brand standards, and rights‑based approach.
  • Contribute to the regional digital work plan and shared editorial calendar, ensuring timely, audience‑appropriate, and platform‑appropriate content.
  • Support community engagement and audience interaction through monitoring and moderation of assigned channels, identifying trends, risks, and engagement opportunities, and escalating sensitive issues as required.
  • Support campaign adaptation, publishing, and editorial delivery, ensuring regional messages and digital materials are appropriately localized while preserving UNICEF’s intended tone, positioning, and quality standards.
  • Contribute to digital insights and reporting by monitoring channel performance, compiling analytics and audience observations, and supporting reporting, learning, and digital optimization.
  • Support Country Offices and the regional digital media stream through coordination, content sharing, knowledge exchange, and implementation of regional digital standards and workflows.

If you would like to know more about this position, please review the complete Job Description here: Download File Communication Officer, (NOA), 136976, Almaty.pdf

To qualify as an advocate for every child you will have… 

Minimum requirements:

  1. Education: A first-level university degree (bachelor's degree or equivalent) in Communication, Journalism, Public Relations, Digital Media, Marketing, or another related field is required.
  2. Work Experience: A minimum of one (1) year of practical professional work experience in communication, digital content, social media management, journalism, interactive digital media, or a directly related field is required. Experience working with Russian-language digital content and social media is required.
  3. Skills:
      •  
      •  drafting, adapting, editing, and publishing digital content
      • social media management or support to digital channels
      • community engagement or moderation
      • digital content coordination and editorial follow-up
      • basic analytics, reporting, or performance monitoring
      • working across multiple tasks and deadlines in a content or communications setting. 
  4. Language Requirements: Fluency in English and Russian is required.

Desirables:

  1. Language: Knowledge of another official UN language (Arabic, Chinese, French or Spanish) or a local language
  2. Experience supporting communication or digital engagement in a multi-country, regional, or international setting is an asset. Experience in emergency contexts or familiarity with emergency communication demands is an asset
  3. Relevant experience at country level, particularly in development, fragile settings and humanitarian contexts. 
    1.  

For every Child, you demonstrate...

UNICEF's Core Values of Care, Respect, Integrity, Trust and Accountability and Sustainability (CRITAS) underpin everything we do and how we do it. Get acquainted with Our Values Charter: UNICEF Values

UNICEF competencies required for this post are…

(1) Builds and maintains partnerships
(2) Demonstrates self-awareness and ethical awareness
(3) Drive to achieve results for impact
(4) Innovates and embraces change
(5) Manages ambiguity and complexity
(6) Thinks and acts strategically
(7) Works collaboratively with others

Familiarize yourself with our competency framework and its different levels.

UNICEF promotes and advocates for the protection of the rights of every child, everywhere, in everything it does and is mandated to support the realization of the rights of every child, including those most disadvantaged, and our global workforce must reflect the diversity of those children. The UNICEF family is committed to include everyone, irrespective of their race/ethnicity, disability, gender identity, sexual orientation, religion, nationality, socio-economic background, minority, or any other status.

UNICEF encourages applications from all qualified candidates, regardless of gender, nationality, religious or ethnic backgrounds, and from people with disabilities, including neurodivergence. We offer a wide range of benefits to our staff, including paid parental leave, breastfeeding breaks and reasonable accommodation for persons with disabilities. UNICEF provides reasonable accommodation throughout the recruitment process. If you require any accommodation, please submit your request through the accessibility email button on the UNICEF Careers webpage Accessibility | UNICEF. Should you be shortlisted, please get in touch with the recruiter directly to share further details, enabling us to make the necessary arrangements in advance.

UNICEF does not hire candidates who are married to children (persons under 18). UNICEF has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UNICEF, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination based on gender, nationality, age, race, sexual orientation, religious or ethnic background or disabilities. UNICEF is committed to promote the protection and safeguarding of all children. All selected candidates will, therefore, undergo rigorous reference and background checks, and will be expected to adhere to these standards and principles. Background checks will include the verification of academic credential(s) and employment history. Selected candidates may be required to provide additional information to conduct a background check, and selected candidates with disabilities may be requested to submit supporting documentation in relation to their disability confidentially.

UNICEF appointments are subject to medical clearance.  Issuance of a visa by the host country of the duty station is required for IP positions and will be facilitated by UNICEF. Appointments may also be subject to inoculation (vaccination) requirements, including against SARS-CoV-2 (Covid). Should you be selected for a position with UNICEF, you either must be inoculated as required or receive a medical exemption from the relevant department of the UN. Otherwise, the selection will be canceled.

Remarks:

As per Article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity.

UNICEF is committed to fostering an inclusive, representative, and welcoming workforce. For this position, eligible and suitable candidates are encouraged to apply.

Government employees who are considered for employment with UNICEF are normally required to resign from their government positions before taking up an assignment with UNICEF. UNICEF reserves the right to withdraw an offer of appointment, without compensation, if a visa or medical clearance is not obtained, or necessary inoculation requirements are not met, within a reasonable period for any reason.

UNICEF does not charge a processing fee at any stage of its recruitment, selection, and hiring processes (i.e., application stage, interview stage, validation stage, or appointment and training). UNICEF will not ask for applicants' bank account information.

Humanitarian action is a cross-cutting priority within UNICEF's Strategic Plan. UNICEF is committed to stay and deliver in humanitarian contexts. Therefore, all staff, at all levels across all functional areas, can be called upon to be deployed to support humanitarian response, contributing to both strengthening resilience of communities and capacity of national authorities.

All UNICEF positions are advertised, and only shortlisted candidates will be contacted and advance to the next stage of the selection process. An internal candidate performing at the level of the post in the relevant functional area, or an internal/external candidate in the corresponding Talent Group, may be selected, if suitable for the post, without assessment of other candidates.

Additional information about working for UNICEF can be found here.

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Before applying, please make sure that you have read the requirements for the position and that you qualify. Applications from non-qualifying applicants will most likely be discarded by the recruiting manager.