Department: Donor Relations

Duty Station: Brussels, Belgium

Contract Type: Full‑time (100%)

Direct report: Deputy head of Donor Relations

Grade: Coordinator

Mission

Geneva Call is a neutral and impartial non-governmental organisation dedicated to promoting respect by Armed Groups, De Facto Authorities (AGDAs) and Provisional Governments for international humanitarian norms in armed conflict and other situations of violence, in particular those related to the protection of civilians. Geneva Call focuses its efforts on banning the use of anti-personnel mines, protecting children from the effects of armed conflict, prohibiting sexual violence in armed conflict, working towards the elimination of gender discrimination, protecting civilian infrastructure, and ensuring humanitarian access.

Role

As part of the Donor Relations’ team, the Donor Relations Coordinator is responsible for ensuring the excellence of relationship management of donors (creating and nurturing relationships of trust) and providing relevant support to the fundraising activities throughout the organization. This includes leadership, coordination, facilitation and tracking of the various donor engagements from identification, initial cultivation and solicitation, through ongoing stewardship and relationship management. While donor relations are a shared responsibility at different levels and intersections, the Donor Relations Coordinator, leads & coordinates aspects of the relationships that run across the organization and that are related to donors within her/his portfolio.

Work relations

  • Technically reports to the Deputy Head of Donor Relations and is part of the Donor Relations Unit.
  • The position is administratively supervised by the Head of Brussels Office, including matters related to office integration, local coordination, and day-to-day operational management.
  • Coordinates with relevant units at HQ, regional, country, and Brussels office levels, as appropriate, to support engagement with Belgium,EU and Luxembourg stakeholders, and to advance related fundraising, advocacy, and institutional positioning efforts.
  • Collaborates with the Humanitarian Diplomacy and Communications teams to ensure fundraising initiatives are strategically linked with broader advocacy and outreach efforts.

Duties & Responsibilities

Identification of funding opportunities

  • Conduct research to identify prospective instruments for fundraising within EU, Belgium & Luxembourg donors, assess their priorities, funding focus and interest, and develop strategies for cultivation and solicitation.
  • Identify and monitor funding opportunities, developments, potential partners and their timing and requirements, according to Geneva Call’s thematic and geographic priorities and programmatic needs, including emerging funding mechanisms, multi-donor pooled funds and innovative financing instruments.
  • Ensure regular communication with Headquarters (HQ), regional and country offices on funding-related meetings and interactions with the EU, Belgium & Luxembourg at country and capital level.
  • Assist in the planning and execution of fundraising events, including donor cultivation events.
  • Track and anticipate funding gaps across Geneva Call’s portfolio and coordinate timely follow-up with programmatic and management teams to develop proactive engagement strategies and proposals, collaborating with thematic and communication teams to develop tailored pitches, concept notes and technical presentations to capitalize on new opportunities and position Geneva Call strategically with donors.

Donor engagement & and cultivation of relationships

  • Develop and maintain strong relationships with EU, Belgium & Luxembourg donors, ensuring positive interactions and engagement. Serve as a point of contact for EU, Belgium & Luxembourg donors, providing them with updates on organizational activities, impact reports, and other relevant information.
  • Implement stewardship strategies to recognize and retain Belgium, EU & Luxembourg donors, such as exclusive events, donor appreciation programs, and personalized communications.
  • Develop and manage relationships with relevant EU instruments and representatives and serve as the primary Geneva Call focal point for fundraising purposes within the Belgium, EU & Luxembourg donors.
  • Represent and/or coordinate the representation of Geneva Call at different levels involving fundraising responsibilities, while engaging with relevant stakeholders in Belgium, EU & Luxembourg. Plan and accompany high-level meetings with Belgium, EU & Luxembourg donors for the relevant staff of Geneva Call as per needs identified.
  • Support relevant staff at headquarters and field colleagues in establishing and building relationships with EU, Belgium & Luxembourg donors and in the development of targeted institutional messaging to support overall engagement. Proactively organize and coordinate technical briefings, donor roundtables, and other targeted events or initiatives to strengthen donor confidence, increase visibility, and position Geneva Call as a key humanitarian partner. Develop joint initiatives that bridge fundraising objectives with advocacy and communication efforts, ensuring consistent and strategic messaging across different fora.

Brussels office coordination

  • Support the Head of Brussels Office in advancing Geneva Call’s institutional positioning and advocacy objectives related to fundraising with EU institutions, Member States, humanitarian networks, and other Brussels-based stakeholders. This includes monitoring policy developments, identifying engagement opportunities, preparing briefing materials, and contributing to strategic outreach efforts that reinforce Geneva Call’s visibility and influence within the EU policy environment.
  • Facilitate coordination and information-sharing across the Brussels Office to ensure coherent engagement with EU institutions and related stakeholders, contributing to the alignment of fundraising, advocacy, policy, and communications activities.

Application development & grant negotiations

  • Coordinate strategic positioning opportunities at EU, Belgium & Luxembourg level (consultations, discussions, forums and others) linked to potential funding opportunities.
  • Support proposal/application development to EU, Belgium & Luxembourg donors by providing donor-specific guidance on requirements, practices and interests.
  • Serve as liaison with donors in grant negotiations.
  • Ensure that funding applications are informed by proactive donor intelligence and aligned with both Geneva Call’s strategic priorities and the donors’ evolving agendas.

Data Management

  • Maintain accurate records of donor information and interactions in the organization’s database, ensuring data integrity and compliance with privacy regulations.
  • Maintain records of correspondence related to pre- award grant activities within the organizations grants management files.
  • Track and analyse donor engagement metrics, such as retention rates, donation patterns, and event attendance, to evaluate the effectiveness of donor engagement and cultivation strategies and to inform future initiatives.
  • Stay informed about best practices in donor relations and fundraising, seeking opportunities for professional development and implementing innovative approaches to enhance donor engagement and support.
  • Regularly update donor and funding opportunity mapping, ensuring the organization maintains a real-time overview of funding trends, priorities, and potential prospects.

Additional responsibilities

  • Regularly travels within EU, Belgium & Luxembourg and HQ to support donor relations and fundraising activities.
  • When required, travels in field missions to support Geneva Call’s field missions.
  • Actively contribute to institutional efforts aimed at increasing Geneva Call’s visibility through public and donor-focused events, side meetings, and joint advocacy or communication opportunities.

Requirements

Education (essential)

  • An advanced university degree in a relevant field such as, Development or Social studies, International Human Rights Law, International Relations, etc.

Experience (essential)

  • At least 8 years of work experience in donor relations and fundraising in the fields of development cooperation, peace building and/or humanitarian aid.
  • Strong knowledge of European funding instruments and priorities, of EU institutions.
  • Proven experience in donor engagement and cultivation, successful fundraising and grant negotiation, and strong diplomatic, networking, advocacy and external representation skills.
  • Proven experience in project design, implementation and performance management.
  • Understanding of budget development and financial planning.

Job related competencies

  • Ability to work independently and as part of a team.
  • Ability to prioritize and manage complex functions.
  • Sensitivity to/understanding of political and conflict dynamics.

Organisational competencies

  • Understanding and respect for humanitarian principles and the organisation’s vision, mission and confidentiality.
  • Flexibility and adaptability.
  • Collaborative, team‑oriented and solutions‑oriented approach.
  • Uphold Geneva Call’s core values: humanity, neutrality, impartiality, accountability, dedication and respect.
  • Understands how to navigate in a matrix organisation.

Languages (Essential)

  • Fluency in English and French, oral and written, is required.

Languages (Desirable)

  • Knowledge of another EU language is an asset.

Additional information

Performance Management

The employee will be accountable for the responsibilities and the competencies described in this job description. Performance reviews will be conducted in accordance with Geneva Call’s Performance Management guidelines using the job description, the individual work‑ and professional development plan, and the competency framework.

Conflict of Interest

Any candidate affiliated to, or openly supporting, one or more interest groups opposed to Geneva Call’s principles and values, or whose previous position could engender safety issues for co‑workers at Geneva Call, will be excluded from this selection process.

Why join Geneva Call?

Geneva Call consists of many diverse nationalities, cultures, languages and opinions. Geneva Call is an inclusive working environment for all staff. Applications are particularly encouraged from all qualified candidates without distinction on the grounds of race, colour, sex, national origin, age, religion, disability, sexual orientation and gender identity.

This role offers the opportunity to contribute directly to humanitarian initiatives by cultivating relationships with key donors, supporting fundraising efforts and ensuring compliance that enables Geneva Call’s mission to protect civilians in conflict zones. If you are passionate about making a tangible impact and excel at relationship management, we look forward to your application.

For Application Please only submit your CV and cover letter by June 30th , 2026, by following the application link:

Our HR team will meticulously evaluate your profile in line with the requirements of the post you have applied for. Since we receive a good number of applications for all the positions Geneva Call advertises, it is not possible to communicate the results of our decisions with every candidate individually. Therefore, only the short-listed candidates will be contacted by the HR team to invite them for written test – and the steps afterwards if they qualify i.e., interview and other assessments as deemed appropriate.

At Impactpool we do our best to provide you the most accurate info, but closing dates may be wrong on our site. Please check on the recruiting organization's page for the exact info. Candidates are responsible for complying with deadlines and are encouraged to submit applications well ahead.
Before applying, please make sure that you have read the requirements for the position and that you qualify. Applications from non-qualifying applicants will most likely be discarded by the recruiting manager.