The communications Officer is responsible to develop and implement DFAM’s communication strategy, S/He reports on the divisional goals, objectives, results and priorities as well as supports the same for the Operations Community of Practice. The incumbent networks and collaborates closely with the DFAM senior management team to ensure continuity’s and relevance communication of key initiatives, preparing the relevant communication products and channel to reach the relevant audience. The incumbent will be responsible for multiple communications output, managing engagement strategies and content on DFAM’s digital channels.The impact of the role is significant to support the Division of Financial and Administrative Management’s and the Comptroller’s implementation of the divisional communication strategy as well as that of the global operations functions to ensure effective and timely communication of key initiatives, policies, procedures, and results. Inaccurate or delayed reporting could also impact the achievement of the goals and objectives of other UNICEF divisions relying on DFAM.

UNICEF works in over 190 countries and territories to save children’s lives, defend their rights, and help them fulfill their potential, from early childhood through adolescence.

At UNICEF, we are committed, passionate, and proud of what we do for as long as we are needed. Promoting the rights of every child is not just a job – it is a calling.

UNICEF is a place where careers are built: we offer our staff diverse opportunities for professional and personal development that will help them reinforce a sense of purpose while serving children and communities across the world. We welcome everyone who wants to belong and grow in a diverse and passionate culture, coupled with an attractive compensation and benefits package.

Visit our website to learn more about what we do at UNICEF.

For every child, the right to a Voice

How can you make a difference?

Division of Financial and Administration Management key role is to safeguard the financial resources entrusted to UNICEF for the survival, development, and protection of the world’s children by maintaining and improving financial and administrative systems and procedures to ensure efficient, cost-effective, and transparent utilization of these resources. The Office of the Comptroller is responsible for the development and communication of the DFAM operational plan, coordination, managing of operations functions in DFAM, conducting analysis, reporting, and monitoring of Divisional performance delivery. 

 

Under the supervision of the Chief, Office of the Comptroller, the communications Officer is responsible to develop and implement DFAM’s communication strategy, S/He reports on the divisional goals, objectives, results and priorities as well as supports the same for the Operations Community of Practice. The incumbent networks and collaborates closely with the DFAM senior management team to ensure continuity’s and relevance communication of key initiatives, preparing the relevant communication products and channel to reach the relevant audience. The incumbent will be responsible for multiple communications output, managing engagement strategies and content on DFAM’s digital channels.

MAIN RESPONSIBILITIES:

  1. Communication strategy: 
  • Support the preparation and communication of the “Operations Community’s” Communication Strategy. 
  • Responsible for the timely and quality production of communication materials in support of global priorities, divisional performance, and results sharing as set out in the DFAM Office Management Plan (OMP). 
  • Develop an editorial plan for the Operations community, taking into account the different channels, audiences and products.  
  • Gather content and coverage of relevant Operations efforts and develop complementary materials and activities for the global operations community as required. 
  • Support the dissemination of DFAM policies, procedures and communications on key guidance as required. 
  1. Communication and Publications: 
  • Ensure effective and timely professional assistance and support are provided to develop and maintain contact information on DFAM and Global Operations focal points on all relevant communication platforms. 
  • Administer SharePoint site, pages, permissions, and configurations, while also assisting in updates, patches, and maintenance tasks. 
  • Assist in drafting and editing the DFAM Newsletter, produce engaging content to increase visibility of key initiatives, including working with DFAM sections and units on the development of relevant content to be used for UNICEF ICON stories. 
  • Liaise with DFAM sections for the preparation of broadcast messages 
  • Support the development of knowledge and communication materials, aimed at highlighting the achievements and stories of the division 
  1. Additional Responsibilities 
  • Enhance branding and visibility for events such as Global Operations meetings, including preparation of materials. 
  • Assist in producing communication videos for DFAM priority areas. 
  • Advice on communication for new UNICEF-wide or DFAM-specific projects and initiatives. 
  • Undertake other tasks as assigned by Supervisor. 

To qualify as an advocate for every child you will have… 

  • Minimum requirements
        1. Education: Bachelor or equivalent (First Level University Degree) in communications, journalism, international relations, public relations, media studies, digital media and any other related fields.
        2. Work Experience: At least 2 years of relevant work experience in communication creating graphic designs and/or interactive digital media and technical competence in producing content for various media formats is required.
        3. Skills: Candidates should demonstrate strong skills in digital content creation, internal communication practices, graphic design and visual communication, digital platform management (particularry SharePoint and similar platforms), and editorial planning including content development.
        4. Language Requirements: Proficiency in English is required.
  • Desirables
      1. Language: Knowledge of another official UN language (Arabic, Chinese, French, Russian or Spanish) is an asset.
      2. Prior experience using UNICEF digital channels, direct communcations experience within the UN system, especially developing finance digital communication products for finance and operations functions, are highly desirable.
      3. Relevant experience at country level, particularly in development, fragile settings and humanitarian contexts. 

For every Child, you demonstrate...

UNICEF's Core Values of Care, Respect, Integrity, Trust and Accountability and Sustainability (CRITAS) underpin everything we do and how we do it. Get acquainted with Our Values Charter: UNICEF Values

UNICEF competencies required for this post are…

(1) Builds and maintains partnerships
(2) Demonstrates self-awareness and ethical awareness
(3) Drive to achieve results for impact
(4) Innovates and embraces change
(5) Manages ambiguity and complexity
(6) Thinks and acts strategically
(7) Works collaboratively with others

Familiarize yourself with our competency framework and its different levels.

UNICEF promotes and advocates for the protection of the rights of every child, everywhere, in everything it does and is mandated to support the realization of the rights of every child, including those most disadvantaged, and our global workforce must reflect the diversity of those children. The UNICEF family is committed to include everyone, irrespective of their race/ethnicity, disability, gender identity, sexual orientation, religion, nationality, socio-economic background, minority, or any other status.

UNICEF encourages applications from all qualified candidates, regardless of gender, nationality, religious or ethnic backgrounds, and from people with disabilities, including neurodivergence. We offer a wide range of benefits to our staff, including paid parental leave, breastfeeding breaks and reasonable accommodation for persons with disabilities. UNICEF provides reasonable accommodation throughout the recruitment process. If you require any accommodation, please submit your request through the accessibility email button on the UNICEF Careers webpage Accessibility | UNICEF. Should you be shortlisted, please get in touch with the recruiter directly to share further details, enabling us to make the necessary arrangements in advance.

UNICEF does not hire candidates who are married to children (persons under 18). UNICEF has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UNICEF, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination based on gender, nationality, age, race, sexual orientation, religious or ethnic background or disabilities. UNICEF is committed to promote the protection and safeguarding of all children. All selected candidates will, therefore, undergo rigorous reference and background checks, and will be expected to adhere to these standards and principles. Background checks will include the verification of academic credential(s) and employment history. Selected candidates may be required to provide additional information to conduct a background check, and selected candidates with disabilities may be requested to submit supporting documentation in relation to their disability confidentially.

UNICEF appointments are subject to medical clearance. Issuance of a visa by the host country of the duty station is required for IP positions and will be facilitated by UNICEF. Appointments are conditional on the selected candidates willingness to comply with current or future vaccination requirements, should UNICEF mandate it for personnel. Failure to comply with such requirements, where applicable and without a duly approved medical exemption from the relevant UN authority, will result in the cancellation of the selection or may lead to other administrative measures, including separation from service.

Remarks:

As per Article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity.

UNICEF is committed to fostering an inclusive, representative, and welcoming workforce. For this position, eligible and suitable are encouraged to apply.

Government employees who are considered for employment with UNICEF are normally required to resign from their government positions before taking up an assignment with UNICEF. UNICEF reserves the right to withdraw an offer of appointment, without compensation, if a visa or medical clearance is not obtained, or necessary inoculation requirements are not met, within a reasonable period for any reason.

UNICEF does not charge a processing fee at any stage of its recruitment, selection, and hiring processes (i.e., application stage, interview stage, validation stage, or appointment and training). UNICEF will not ask for applicants' bank account information.

Mobility is a condition of international professional employment with UNICEF and an underlying premise of the international civil service.

Humanitarian action is a cross-cutting priority within UNICEF's Strategic Plan. UNICEF is committed to stay and deliver in humanitarian contexts. Therefore, all staff, at all levels across all functional areas, can be called upon to be deployed to support humanitarian response, contributing to both strengthening resilience of communities and capacity of national authorities.

All UNICEF positions are advertised, and only shortlisted candidates will be contacted and advance to the next stage of the selection process. An internal candidate performing at the level of the post in the relevant functional area, or an internal/external candidate in the corresponding Talent Group, may be selected, if suitable for the post, without assessment of other candidates.

Additional information about working for UNICEF can be found here.

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Before applying, please make sure that you have read the requirements for the position and that you qualify. Applications from non-qualifying applicants will most likely be discarded by the recruiting manager.