Join UNICEF as the Fund Raising Associate and support the development, implementation and monitoring of individual giving fundraising strategies and donor acquisition activities. Your role will focus on acquiring and growing quality one-time and pledge donors through offline channels, including Face-to-Face (F2F) and Telemarketing (TM), as well as digital fundraising channels, with the overall objective of maximizing new donor acquisition and net income. This role requires practical fundraising experience to effectively support agency-delivered acquisition campaigns and the growth of quality pledge donors.

UNICEF works in over 190 countries and territories to save children’s lives, defend their rights, and help them fulfill their potential, from early childhood through adolescence.

At UNICEF, we are committed, passionate, and proud of what we do for as long as we are needed. Promoting the rights of every child is not just a job – it is a calling.

UNICEF is a place where careers are built: we offer our staff diverse opportunities for professional and personal development that will help them reinforce a sense of purpose while serving children and communities across the world. We welcome everyone who wants to belong and grow in a diverse and passionate culture, coupled with an attractive compensation and benefits package.

Visit our website to learn more about what we do at UNICEF.

For every child, the right to a Champion

How can you make a difference?

Under the general supervision of the Fundraising Manager and the direct supervision of Fundraising Officer (Acquisition), the incumbent will assist in developing fundraising strategic plans, implementation and monitoring of individual giving (one-time and pledge) donor acquisition activities. This includes using channels such offline (traditional - F2F and TM) and online (digital) individual giving channels to acquire quality individual donors to ensure the growth of pledge donors to achieve an ultimate goal of maximizing the number of new donors acquired and the related net income. The role requires practical fundraising experience to effectively support agency-delivered acquisition campaigns and the growth of quality pledge donors.

The role has a strong focus on upstream engagement through policy advocacy, systems strengthening, strategic partnerships, and the application of UNICEF’s 3Cs—Convene, Converge, and Catalyze—for Every Child approach to advance sustainable improvements in fund raising systems and outcomes.

Summary of key functions/accountabilities:

  1. Assist in developing donor acquisition strategies/tests, and implementation using direct marketing, Face to Face, telecalling and other offline (traditional) and online (digital) channels/platforms to acquire quality individual donors.
  1. Assist in drafting project documents, agency work plans, budgets, proposals on implementation arrangements, and support coordination of related contractual and administrative processes (e.g., LTA & PO and amendments) with relevant sections such as Supply/Procurement and Finance, including support to budget tracking and timely processing of payments.
  2. Assist in carrying out related operational tasks for achieving campaign results, activities and campaign coding are as per agreed plan, and make amendments and alterations as per section revisions when necessary, including support to the implementation of standard operating procedures and compliance documentation.
  1. Provide support in organizing a day to day briefing and dealing with contractors, suppliers, outsourced staff (including deployed consultants) and relevant personnel within and/or outside the office to further assist in developing well-planned audience-centric communication materials and implement donor acquisition campaigns through F2F, TM and other offline and online channels to persuade individuals to become a regular monthly pledge donor.
  1. Use Individual Giving (IG) team resources to provide support on evaluation of the performance of each activity and support presentation of expenditure and budget and progress against plans.
  1. Assist in identifying new fundraising opportunities and create plans to implement them including support to new sub-channels related permissions and partnerships, and adoption of innovative acquisition approaches.
  1. Provide support in research, analyze, verify, and synthesize data and information, using tools such as Salesforce and Power BI, to assist in the preparation of fundraising performance reports and to support the office in optimizing existing and new channels.
  1. Support capacity development activities related to performance monitoring and quality assurance for contractors, suppliers and outsources, and support cross-functional coordination with state offices and internal sections as required.
  1. Provide overall administrative support to the team such as managing correspondence, arranging meetings and drafting related minutes and action points, supporting invoice processing, and maintaining documentation on digital platforms (e.g., ECM/OneDrive), etc.
  1. Perform other duties, as required.

If you would like to know more about this position, please review the complete Job Description here: Download File Job Description - Fund Raising Associate.pdf

To qualify as an advocate for every child you will have…

Minimum requirements:

  • Education: Completion of secondary education is required. A bachelor's degree from a recognized academic institution in a relevant field may replace three (3) years of relevant work experience. A master's degree may replace an additional two (2) years.
  • Work Experience: At least six (6) years of relevant work experience in fundraising is required. 
  • Skills: Experience with acquisition strategy development, fundraising management, cross-functional coordination, performance monitoring or quality assurance is required.
  • Language Requirements: Fluency/proficiency in English is required.

Desirables:

  • Knowledge of another official UN language (Arabic, Chinese, French, Russian or Spanish) or a local language is an asset.
  • Technical or university courses related to the field of work (sales/marketing, fundraising, business administration or similar) are an asset.
  • Work experience in sales, marketing or direct-response campaigns is an asset. This experience should be combined with administrative work experience.
  • Experience with Salesforce and Power BI is an asset.
  • Previous experience with telemarketing, digital fundraising, direct marketing, face-to-face fundraising, or vendor management is desirable.
  • Relevant experience at country level, particularly in development, fragile settings and humanitarian contexts.

For every Child, you demonstrate...

UNICEF's Core Values of Care, Respect, Integrity, Trust and Accountability and Sustainability (CRITAS) underpin everything we do and how we do it. Get acquainted with Our Values Charter: UNICEF Values

UNICEF competencies required for this post are…

(1) Builds and maintains partnerships
(2) Demonstrates self-awareness and ethical awareness
(3) Drive to achieve results for impact
(4) Innovates and embraces change
(5) Manages ambiguity and complexity
(6) Thinks and acts strategically
(7) Works collaboratively with others

Familiarize yourself with our competency framework and its different levels.

UNICEF promotes and advocates for the protection of the rights of every child, everywhere, in everything it does and is mandated to support the realization of the rights of every child, including those most disadvantaged, and our global workforce must reflect the diversity of those children. The UNICEF family is committed to include everyone, irrespective of their race/ethnicity, disability, gender identity, sexual orientation, religion, nationality, socio-economic background, minority, or any other status.

UNICEF encourages applications from all qualified candidates, regardless of gender, nationality, religious or ethnic backgrounds, and from people with disabilities, including neurodivergence. We offer a wide range of benefits to our staff, including paid parental leave, breastfeeding breaks and reasonable accommodation for persons with disabilities. UNICEF provides reasonable accommodation throughout the recruitment process. If you require any accommodation, please submit your request through the accessibility email button on the UNICEF Careers webpage Accessibility | UNICEF. Should you be shortlisted, please get in touch with the recruiter directly to share further details, enabling us to make the necessary arrangements in advance.

UNICEF does not hire candidates who are married to children (persons under 18). UNICEF has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UNICEF, including sexual exploitation and abuse, sexual harassment, abuse of authority, discrimination, fraud, corruption and other forms of misconduct.

UNICEF is committed to promoting the protection and safeguarding of all children. All selected candidates will undergo rigorous reference, safeguarding and background verification checks. These checks may include verification of academic credentials and employment history, screening against relevant United Nations misconduct databases, and requests for misconduct disclosures from current and former employers, professional associations, other relevant organizations and participating organizations under inter-agency safeguarding initiatives, including the Misconduct Disclosure Scheme (MDS), where applicable. Appointment, selection and continued engagement are subject to the satisfactory completion of all required checks. Selected candidates may be required to provide additional information and consent to enable UNICEF to undertake these checks.

Background checks will include the verification of academic credential(s) and employment history. Selected candidates may be required to provide additional information to conduct a background check, and selected candidates with disabilities may be requested to submit supporting documentation in relation to their disability confidentially.

UNICEF appointments are subject to medical clearance. Issuance of a visa by the host country of the duty station is required for IP positions and will be facilitated by UNICEF. Appointments are conditional on the selected candidate’s willingness to comply with current or future vaccination requirements, should UNICEF mandate it for personnel. Failure to comply with such requirements, where applicable and without a duly approved medical exemption from the relevant UN authority, will result in the cancellation of the selection or may lead to other administrative measures, including separation from service.

Remarks:

As per Article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity.

UNICEF is committed to fostering an inclusive, representative, and welcoming workforce. For this position, eligible and suitable female candidates are encouraged to apply.

Government employees who are considered for employment with UNICEF are normally required to resign from their government positions before taking up an assignment with UNICEF. UNICEF reserves the right to withdraw an offer of appointment, without compensation, if a visa or medical clearance is not obtained, or necessary inoculation requirements are not met, within a reasonable period for any reason.

UNICEF does not charge a processing fee at any stage of its recruitment, selection, and hiring processes (i.e., application stage, interview stage, validation stage, or appointment and training). UNICEF will not ask for applicants' bank account information.

Humanitarian action is a cross-cutting priority within UNICEF's Strategic Plan. UNICEF is committed to stay and deliver in humanitarian contexts. Therefore, all staff, at all levels across all functional areas, can be called upon to be deployed to support humanitarian response, contributing to both strengthening resilience of communities and capacity of national authorities.

Visa residence requirements: i.e. UNICEF shall not facilitate the issuance of a visa and working authorization for candidates under consideration for positions at the national officer and general service category.

All UNICEF positions are advertised, and only shortlisted candidates will be contacted and advance to the next stage of the selection process. An internal candidate performing at the level of the post in the relevant functional area, or an internal/external candidate in the corresponding Talent Group, may be selected, if suitable for the post, without assessment of other candidates.

Additional information about working for UNICEF can be found here.

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Before applying, please make sure that you have read the requirements for the position and that you qualify. Applications from non-qualifying applicants will most likely be discarded by the recruiting manager.