Department: MEAL unit – Operations

Duty Station: Kyiv

Contract Type: Full-time (100%)

Direct report: MEAL Coordinator

Grade: Assistant

Mission

Geneva Call is a neutral and impartial non-governmental organisation dedicated to promoting respect by Armed Groups and De Facto and/or Provisional Authorities (AGDAs) for international humanitarian norms in armed conflict and other situations of violence, in particular those related to the protection of civilians. Geneva Call focuses its efforts on banning the use of anti-personnel mines, protecting children from the effects of armed conflict, prohibiting sexual violence in armed conflict, working towards the elimination of gender discrimination, protecting civilian infrastructure, and ensuring humanitarian access.

Why this Role?

The MEAL Assistant will provide technical and operational support to the MEAL function of Geneva Call Ukraine, contributing to the effective implementation of monitoring, evaluation, accountability and learning activities.

The position is primarily focused on operational MEAL and data management support, including field data collection and entry, routine monitoring, maintaining and updating programme databases, data entry and cleaning, data quality assurance, supporting digital data collection processes, and assisting with routine MEAL activities and reporting.

The position ensures data quality, supports evidence-based decision making, and strengthens accountability to affected populations through effective feedback and learning processes.

Methodological decisions, indicator definitions, analytical approaches and final validation of MEAL findings remain under the responsibility of the MEAL Coordinator.

Work Relations

The MEAL Assistant will work under the direct supervision of the MEAL Coordinator and in close coordination with Programme and other relevant teams as follows.

  • Internal: Country Director, Head of Programme, Programme Coordinator, Programme and support staff, MEAL Coordinator, HQ MEAL Unit, Policy, Research and Legal (PRL) Unit, and other relevant support functions as required.
  • External: Implementing partners, service providers, and relevant coordination platforms.

Duties and Responsibilities

Database Management and Data Quality Assurance

  • Maintain, update and regularly review programme databases, monitoring trackers and MEAL-related records, including participant lists, training databases and indicator tracking tools.
  • Consolidate data collected through different sources, including Microsoft Forms, KoboToolbox, Excel and other digital data collection platforms.
  • Perform routine data entry, cleaning, validation and quality checks to identify missing, duplicate, inconsistent or erroneous entries, and verify data against source records.
  • Coordinate with relevant colleagues to clarify discrepancies and ensure consistency of data across different databases, trackers, reporting tools and programme records.
  • Organise and maintain electronic records, ensuring proper file naming, version control and documentation.

Data Processing and Analysis Support

  • Process and organise quantitative data collected through pre- and post-training tests, feedback questionnaires, monitoring forms and other MEAL tools.
  • Support the calculation of basic MEAL indicators, including training participation, knowledge and attitude changes, and feedback results.
  • Prepare summary tables, charts and basic visualisations using Excel and Power Bi, as well as other relevant tools. Support the preparation and updating of Power BI dashboards and other data visualisation tools, as required.
  • Assist in consolidating data for internal monitoring, donor reporting and programme reviews.
  • Identify data gaps and trends and communicate relevant observations to the MEAL Coordinator.

Digital Data Collection Support

  • Assist with the updating of digital data collection forms such as Microsoft Forms, KoboToolbox or ODK, following standard templates and instructions.
  • Support the maintenance of digital forms, QR codes, data collection links and related documentation.
  • Assist with downloading, exporting and consolidating collected data.
  • Maintain organised records of data collection tools and their respective versions.

Routine MEAL Activities and Reporting

  • Assist with field data collection and routine monitoring activities, including participant feedback collection, follow-up surveys and third-party monitoring arrangements.
  • Support enumerators with field data collection and practical arrangements, and promptly report monitoring and data quality issues.
  • Support the preparation and organisation of monitoring documentation and supporting evidence, and assist in compiling quantitative information for periodic programme and donor reports.
  • Support the maintenance of MEAL trackers, indicator monitoring tools and reporting databases.
  • Assist with the organisation and documentation of lessons learned and other MEAL-related activities, and perform other MEAL-related tasks assigned by the MEAL Coordinator.

Data Protection and Confidentiality

  • Handle programme and participant data in accordance with Geneva Call’s data protection, confidentiality and information management requirements.
  • Ensure that personal and sensitive information is accessed, stored, processed and shared only through authorised channels.
  • Apply data minimisation principles and follow established procedures for anonymisation and secure data storage.
  • Assist with the implementation of Geneva Call’s organisational guidance on Accountability to Affected People (AAP).

Requirements

Education (Essential)

  • University degree in Statistics, Social Sciences, Economics, Information Management, Data Analysis or another relevant field.

Experience (Essential)

  • At least 1 year of relevant professional experience in data management, data entry, information management, monitoring and evaluation, or a related field. Relevant internship experience may also be considered.
  • Experience working with databases, trackers and structured datasets.
  • Experience working with digital data collection tools (Microsoft Forms, KoboToolbox, Google Forms or similar) as well as SharePoint, Microsoft Teams and cloud-based document management.
  • Experience with Power Query, Power BI or other data analysis and visualisation tools.
  • Excellent knowledge of Microsoft Excel, including formulas, sorting, filtering, data validation and pivot tables.
  • Basic understanding of MEAL concepts and a good understanding of data quality principles.
  • Ability to work with multiple datasets and maintain accuracy when handling repetitive tasks.

Experience (Desirable)

  • Familiarity with MEAL concepts, indicator tracking and results-based management.
  • Basic knowledge of quantitative data analysis and descriptive statistics.
  • Experience working in an NGO, INGO or humanitarian/development organisation.
  • Exposure to partner coordination and multi-stakeholder environments.

Job related Competencies and Technical Skills

  • Strong analytical and data interpretation skills.
  • Ability to work independently and manage multiple priorities.
  • Experience supervising data collection teams.
  • Solid report writing and documentation skills.
  • Understanding of humanitarian programming and sectoral approaches.

Organizational competencies

  • Understanding and respect for humanitarian principles and Geneva Call’s vision, mission and confidentiality.
  • Flexibility and adaptability.
  • Collaborative, team‑oriented and solutions‑oriented approach.
  • Uphold Geneva Call’s core values: humanity, neutrality, impartiality, accountability, dedication and respect.

Languages

  • Proficiency in Ukrainian required.
  • At least intermediate level of English (B1–B2 level) required.

Why join Geneva Call?

Geneva Call brings together people of diverse nationalities, cultures, languages and perspectives, fostering an inclusive working environment for all staff.

Joining Geneva Call offers the opportunity to contribute to humanitarian action by supporting the effective implementation of monitoring, evaluation, accountability and learning activities. As MEAL Assistant, you will play an important role in ensuring the quality, accuracy and reliability of programme data, supporting evidence-based decision-making and strengthening accountability to affected populations. This position provides an opportunity to contribute to meaningful programme monitoring and learning processes while supporting the delivery and continuous improvement of Geneva Call’s activities in Ukraine.

For Application: Please only submit your CV and cover letter by November 26th, 2026, by following the application link below:

Our HR team will meticulously evaluate your profile in line with the requirements of the post you have applied for. Since we receive a good number of applications for all the positions Geneva Call advertises, it is not possible to communicate the results of our decisions with every candidate individually. Therefore, only the short-listed candidates will be contacted by the HR team to invite them for written test – and the steps afterwards if they qualify i.e., interview and other assessments as deemed appropriate.

By submitting your application, you consent to Geneva Call sharing your CV internally, where necessary, for the purposes of assessing your suitability for current or future employment opportunities.

At Impactpool we do our best to provide you the most accurate info, but closing dates may be wrong on our site. Please check on the recruiting organization's page for the exact info. Candidates are responsible for complying with deadlines and are encouraged to submit applications well ahead.
Before applying, please make sure that you have read the requirements for the position and that you qualify. Applications from non-qualifying applicants will most likely be discarded by the recruiting manager.