U- Report Internship (Community Manager), Kuala Lumpur, Malaysia (Malaysian Only)

The Innovation Team is looking for an intern student to support national scale of the U-Report platform and activities. Location: Kuala Lumpur, with travel throughout the country, as required Start date: 01 September 2017 Duration: 3 months (with possibility of extension) Reporting to: Innovation Lead, in close collaboration with U-Report National Project Coordinator

Background:

UNICEF collaborates with a range of civil society, faith-based and media organizations and government partners to create opportunities for children and young people to directly participate in decision-making around issues that impact their development. 

U-report is a free communication platform that enables adolescents and youth (ages 15-24) to share and receive information on issues they care about in their communities, encourage citizen-led development and create positive change. By sending the word “join” via SMS to a short-code or following a U-report Twitter handle in response to advertising and partner field activities, U-reporters can receive and respond to poll questions on important social topics – such as health, education or employment.   These responses are anonymized, aggregated and visualized in real-time and the results shared back with U-reporters, media and decision-makers. 

U-report is powered by a range of on- and offline activities, including:

• A free messaging application that enables mass polling across platforms (SMS, Twitter + LINE, WeChat in 2016) and real-time aggregation and visualization of responses
• A public-facing online platform displaying real-time poll results + current information on project activities and partners + youth-generated content (human interest stories, “U-reporter profiles”, interviews with decision-makers etc.)
• Customizable (back-end) dashboards that enable UNICEF programs & partners to use incoming information to improve service-delivery
• A growing network of CSO and government partnerships that support grassroots mobilization and registration of adolescents and youth country-wide
• Sustained upstream advocacy to create opportunities to directly engage decision-makers with poll results and young people
• An ongoing media campaign to raise awareness about the U-report platform and amplify the opinions and ideas collected and shared by young people
• Grassroots community-building activities designed to activate adolescents and youth as advocates for positive social change in their communities

Launched in May 2011, U-Report has more than 3.5 million members across nearly 40 countries - including Indonesia, Chile, Pakistan, Mexico, Nigeria and Uganda. Building upon this growing international success, UNICEF Malaysia aims to scale-up from pilot to national deployment in 2017, accompanied by a highly-visible media campaign, launch event and mobilization strategy.

Job description:

UNICEF Malaysia is seeking a rockstar intern to support national scale of the U-Report platform and activities. A key member of the UNICEF Innovation team, this role requires going out into public spaces to meet young people where they are – on the streets, universities, malls and public events – to let them know about U-Report and help them register.Our U-Report Community Manager will help drive a project currently in its pilot phase to national scale-up in 2017 – by helping us sign up young people across Malaysia as U-Reporters.

About you:

Our ideal candidate is comfortable in a crowd and loves to meet new people. You are an excellent communicator and are able to quickly put others at ease by spotting and reflecting what matters to them.

You naturally connect with your peers and are able to communicate complex information in clear, compelling and relevant language.  Most importantly, you believe that young people have the power and ability to create positive social change and can get others excited about the same.

Responsibilities:

Meeting with young people and representing the U-Report team at different public events, by:

• Creating network opportunities with peers and organizations.
• Communicating key messages at public events to drive U-Report nationally.
• Demonstrating how youth can register and helping them complete the process
• Representing U-Report at public events and in public spaces to raise U-Report visibility

Qualifications & Skills:

• Currently enrolled in a relevant University degree programme (i.e. Communications, Marketing, Public Policy, International Relations, Law)
• Excellent verbal communication skills in both English and Malay (other languages a bonus!)
• Demonstrable proof of excellent academic performance
• Good interpersonal skills and ability to work within a multi-cultural team
• Previous relevant work or volunteer experience is highly desired

Working conditions: It should be noted that, while this is considered an unpaid internship position, a monthly stipend of RM650 will be given to offset transportation costs

Deadline for application: Midnight, 18 August 2017

HOW TO APPLY:

This is a national position – All eligible Malaysians are encouraged to apply.

Please submit applications to mlya-hr@unicef.org, with “Application: U-report Community Manager Intern” in the subject heading – along with the materials listed below no later than 18 August 2017:

• P-11 Application form
• Technical sample: An original, 5-minute video clip created by you (see below)
• Proof of enrollment in an undergraduate or graduate programme
• Up-to-date university transcripts

Work sample: In this video, we will not be assessing your video editing or production skills (you can just record it on your mobile phone), rather trying to get a sense of how you communicate. In 5 minutes or less, please introduce yourself and explain to us something you are passionate about or a skill you’d like to teach. (i.e. What is the subject? Why do you care about this? What do you want us to know/learn about this thing? Why should we care as much as you about it or how can we get involved?)

Shortlisted candidates will be expected to provide two letters of recommendation from a former employer and/or university.

UNICEF is committed to diversity and inclusion within its workforce, and encourages qualified female and male candidates from all national, religious and ethnic backgrounds, including persons living with disabilities, to apply to become a part of our organisation.