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Staff Development Officer - Beirut (Lebanese Nationals Only) - Lebanon


The Norwegian Refugee Council (NRC) is a non-governmental, humanitarian organization with 60 years of experience in helping to create a safer and more dignified life for refugees and internally displaced people. NRC advocates for the rights of displaced populations and offers assistance within the shelter, education, emergency food security, legal assistance, and water,sanitation and hygiene sectors.

The Norwegian Refugee Council has approximately 5000 committed and competent employees involved in projects across four continents. In addition, NRC runs one of the world’s largest standby rosters -NORCAP, with 650 professionals, ready to be deployed on 72 hours notice when a crisis occurs

All NRC employees are expected to work in accordance with the organization’s values. To be dedicated, innovative, inclusive and accountable are attitudes and believes that shall guide our actions and relationships. 

  1. Role and responsibilities

    The Staff Development Officer is responsible for developing a complete staff capacity building system and yearly plan based on needs analysis, designing and delivering core related training materials as per NRC requirements, and following up and coordinating with external service providers for various related topics.

    Generic Responsibilities:

  1. Contribute to the development of all related policies and procedures in compliance with set standards and regional initiatives.
  2. Carry out and oversee the implementation of all related capacity building and staff development activities across all fields in Lebanon.
  3. Carry out and contribute to the development and implementation of new initiatives, plans, training material, and processes.
  4. Liaise with Regional and Global HR on new initiatives related to staff development approaches.
  5. Prepare periodic reports on staff development as needed, and perform all related administrative duties as applicable.


    Specific Responsibilities:

  • Design, deliver, and update NRC mandatory internal training packages periodically including performance management, code of conduct, NRC Way 1, and others.
  • Receive and consolidate the Work Development Plans for all staff, develop the needs assessment on a yearly basis, and advise on action plans for approved topics.
  • Plan, update, and follow up on the implementation of the yearly training calendar for all offices.
  • Develop a system for evaluation of all capacity building initiatives, and document the evaluation records.
  • Design and deliver internal trainings on different topics and as required by the needs analysis and available resources.
  • Coordinate, record, and document all information related to exchange visits, shadowing, and acting positions.
  • Follow up on seminars and workshops for NRC Lebanon staff locally, regionally, and globally.
  • Participate in committees to identify external service providers and liaise with related institutes and centres on topics, delivery, and quotations
  • Receive training reports and attendance sheets, and update staff development database accordingly.


    Critical interfaces

  • Line Managers – Coordinate and support with staff development matters
  • Local/Regional/Global HR and Staff Development – Coordinate on new initiatives and updated related
  • External Service Providers related to training courses and staff development matters
  • HR Coordinator – Recruitment and Performance Management
  • HR Coordinator – Staff Care and Employee Relations


    1. Competencies

1. Professional competencies

  • Bachelor degree in Human Resources, Industrial Psychology, or a relevant field
  • Experience in training design and delivery with a minimum of 2 years in the field
  • Fluent in English both spoken and written
  • Proficient in MS Office application including Word, PowerPoint, and Excel
  • Demonstrated experience in presentation skills and training delivery

2. Behavioral competencies

  • Communicating with Impact and Respect
  • Planning and Delivering Results
  • Analyzing
  • Working with People
  • Coping with Change
  • Handling Insecure Environments
Before applying, please make sure that you have read the requirements for the position and that you qualify.
Applications from non-qualifying applicants will most likely be discarded by the recruiting manager.

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  • Organization: NRC - Norwegian Refugee Council
  • Location: Beirut
  • Grade: Mid/Senior
  • Occupational Groups:
    • Human Resources
    • Emergency Aid
  • Closing Date: 2017-08-20

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