Director, Information Technology Solutions Office, D-1

Duty Station: New York*

* Location of position may be subject to change

Position Summary:

Under the overall guidance of the Deputy Executive Director (Management), the Director of Information Technology Solutions Office (ITSO) provides strategic leadership and overall direction to all information technology and communication initiatives, activities and operations in support of UNFPA globally. He/she is the direct supervisor of all Information and Communications Technology (ICT) personnel within the Office and has indirect supervisory role to the ICT personnel in all non-HQ locations. 

Job Purpose

To provide technology and business process leadership, ensuring that UNFPA’s organizational units benefit from innovative new technologies to enable effective and efficient programme delivery and operational support. To ensure that the enabled environment stretches globally within UNFPA and serves all its staff, offices and activities with the adoption of specific ICT standards and applications based on industry best practice and harmonized with other UN organizations.  To ensure that investments in the ICT portfolio are rational, sound, value-adding, and risk-managed.

Requirements:

Qualifications and Experience 

Education: 

Advanced university degree or university degree with equivalent professional experience in Computer Science, Electrical Engineering, Technology / Information Management, or closely related fields.

Knowledge and Experience:

• Minimum of 15 years of experience at high level ICT management out of which at least 8 years in a role with international responsibilities. 

• Fully versed in managing people, budgets and stakeholders in large organizations

• Proven experience in managing decentralized ICT operations.

• Demonstrated experience managing outsourcing partners for projects and operations.

• Expertise implementing or operating ERP systems. 

• Strong knowledge of technology trends (including service-oriented architectures) and how they can be leveraged to create more efficient business operations and new programme delivery opportunities. 

• Excellent written and oral communications skills required.

• Strong negotiating skills a must for this post.

• Proven ability to lead and manage teams to achieve demonstrable results. 

• Ability to lead and contribute to organizational transformation and change initiatives

Languages:  Fluency in English is required. Working knowledge of another official UN language is desirable.

Other Desirable Skills:

UN organization experience or knowledge of similar field operations.