Quality Assurance Assistant, GS-5, Fixed Term, Quality Assurance Centre, UNICEF Supply Division, Copenhagen

The Quality Assurance Centre in UNICEF Supply Division, Copenhagen is looking for a dedicated Quality Assurance Assistant (GS-5 level) to be part of the Quality Management Unit.

Quality Assurance Assistant (GS-5 level)

UNICEF Supply Division, Copenhagen

UNICEF works in 190 countries and territories to protect the rights of every child. UNICEF has spent 70 years working to improve the lives of children and their families. Defending children's rights throughout their lives requires a global presence, aiming to produce results and understand their effects. UNICEF believes all children have a right to survive, thrive and fulfill their potential – to the benefit of a better world.

For every child, commitment

The Quality Management Unit (QMU) is part of the Quality Assurance Centre (QAC) in Supply Division (SD).

QMU is responsible for establishing and maintaining an effective document management system for all documentation needed to ensure the effective planning, operation and control of SD processes such as procedures, manuals, Supply Directives, Quick Reference Guides, and Supply Manual as well as records that provide evidence of conformity to the effective operation of SD.

QMU also works to develop and maintain processes, which will continually cover the critical areas related to continual improvement of quality results such as handling complaints/deviations, tools for problem solving and identification, implementation and check the effectiveness of the corrective actions.

How can you make a difference?

The Quality Assurance Assistant reports to the Quality Assurance Officer within the Quality Management Unit in the Quality Assurance Centre. The Quality Assurance Assistant is responsible for providing assistance to the improvement and update, and Quality Management System (QMS) documentation, the Supply Manual and for the publication of Supply Directives, as well as administrative tasks within the Unit/Centre.

The incumbent of this post is expected to take on the following key functions and accountabilities:

• Prepare drafts and final versions  of the documents regarding new or existing QMS documentations
• Perform quality control and check the consistency of the documentation, in terms of the correct SD taxonomy, grammar, language, and new terminology introduced by the revised ISO 9001
• Collect comments from QMS focal points and consolidate them
• Liaise and assist the  process owners on the changes of the documentation
• Post the documentation on the intranet
• Manage and control records of the QMS documentation
• Alert proactively the QMS focal points on the expiring of their DPs-CPs
• Prepare reports for QMS focal points and management about the status of the documentation
• Assisting QAC in the transition to the Electronic Documentation Management System
• Prepare and review all the existing QAC and QMS documents in view of the implementation of the Electronic Documentation Management System and the Digital Supply Manual
• Assist in the implementation of the Regulatory framework (Supply Manual and Supply directives )
• Review the existing hard file archive in order to categorize the files and archive the old version properly
• Review the current procedures about managing files in QAC
• Design and implement new templates for the correct editing and coding of the QMS documentation
• Assist in the preparation of training materials for courses related to QMS
• Act as Knowledge Coordinator (internet and intranet posting)

To qualify as an advocate for every child you will have…

Requirements:

• Residency and valid work permit for Denmark
• Completion of secondary education
• Additional relevant training in quality assurance
• At least five years of experience in administrative duties, two of which should be in implementing a quality management system

• Very strong skills in verbal and written English as the incumbent of the position will be drafting and reviewing complex technical text.

   

Desirables:

• Experience in working for an international organization.
• Knowledge of another official UN language (Spanish, French, Arabic, Chinese, Russian)

For every Child, you demonstrate…

Our core values of Commitment, Diversity and Integrity and core competencies in Communication, Working with People and Drive for Results. In addition, the following functional competencies will be required for this position:

• Analysing
• Learning and Researching
• Planning and Organising
• Following Instructions & Procedures

To view our competency framework, please click here: https://www.unicef.org/about/employ/files/UNICEF_Competencies.pdf

Remarks

UNICEF is committed to diversity and inclusion within its workforce, and encourages qualified female and male candidates from all national, religious and ethnic backgrounds, including persons living with disabilities, to apply to become a part of our organisation.

The closing date of this position is  3 October 2017.

Please be informed that all applications to UNICEF are handled via UNICEF's online recruiting system. You can apply to the above position by creating your profile, and application at our web site: http://www.unicef.org/about/employ/index.php.  Kindly note that all applications should be in English and that applications outside of the online recruiting system will not be accepted. Kindly also note that diversity and gender balance are factors in the selection process.  Queries can be directed to Lilia Winkel at lwinkel@unicef.org

 Visit us at www.unicef.org/supply/