Content Migration Consultant

The purpose of this consultancy is to support all business areas throughout UNICEF’s offices, through the content migration process. The Regional Chief of ICT will have day-to-day supervision of the Content Migration Consultants, while the efficacy and outcome, along with the project plans will be jointly overseen by the Regional Chief of ICT and the ECM Senior Project Manager.

For 70 years, UNICEF has been working on the ground in 190 countries and territories to promote children's survival, protection and development. The world's largest provider of vaccines for developing countries, UNICEF supports child health and nutrition, good water and sanitation, quality basic education for all boys and girls, and the protection of children from violence, exploitation, and AIDS. UNICEF is funded entirely by the voluntary contributions of individuals, businesses, foundations and governments.

The Enterprise Content Management (ECM) project’s goal is to take a systemic approach that introduces and institutionalizes Electronic Content Management (including systems, policies, procedures, standards, guidance, and governance), providing enhanced knowledge management through improved document and records management and retention, improved search functionality, strengthened archives management, a new digital preservation capability, content reuse and repurposing, and collaboration across UNICEF. The project also seeks to reduce risks, improve usability of tools, provide significant cost and time savings, enable new organizational capabilities and comply with audit recommendations. These goals will be implemented in keeping with the organizational strategy and information management requirements of stakeholders in various business areas.

Purpose of the Assignment

The purpose of this consultancy is to support all business areas throughout UNICEF’s offices, through the content migration process.

The Regional Chief of ICT will have day-to-day supervision of the Content Migration Consultants, while the efficacy and outcome, along with the project plans will be jointly overseen by the Regional Chief of ICT and the ECM Senior Project Manager.

Key responsibilities

• Perform a document inventory of Shared Drives (SDs), SharePoint Libraries, and other file repositories
• Implement the ECM-recommended naming convention on existing content
• Implement the ECM-recommended folder structure on Shared Drives
• Analyze content with support from the ECM team and the local Subject Matter Experts and Content Owners
• Inventory of content management practices that need to be transformed
• Other tasks as needed

Deliverables

• Content is mapped and prepared for migration to the ECM solution
• Business areas are supported in a collaborative manner in line with ECM project goals
• Content management practices report and change behavior recommendations
• Participate in regional and country discussion forums

Requirements:

• A university degree in information management, computer science, or data related field or equivalent experience
• A minimum of three (3) years of relevant experience working with unstructured or structured information
• Strong attention to detail
• Demonstrated ability to build and maintain work relationships
• Strong interpersonal and listening skills
• Understanding of SharePoint desirable

Languages

• Fluency in English and Spanish is required for this post.

• Working knowledge of another UN language, such as Spanish, French or Arabic (depending on the Region), is required according to the needs of each region.

Official travel involved, if any

The contract will entail official travels to countries in the region, at the request of the Regional Chief of ICT. Expenses related to these travels will be covered by UNICEF and paid to the Consultant as per Administrative Instructions CF/AI/2013-001 and Amend. 1, p6.30, and UNICEF travel rules and regulations. Consultant will make its own travel arrangements, with prior authorization of the supervisor. Costs for accommodation, meals and incidentals shall not exceed applicable daily subsistence allowance (DSA) rates, as promulgated by the International Civil Service Commission (ICSC) (CF/AI/2013-001, and Amend. 1, p6.31).

Workplace

The consultant is required to work in UNICEF Regional Office, based in Panama City, Panama.

Please indicate your ability, availability and daily/monthly rate (in US$) to undertake the terms of reference above.

UNICEF is committed to diversity and inclusion within its workforce, and encourages qualified female and male candidates from all national, religious and ethnic backgrounds, including persons living with disabilities, to apply to become a part of our organization.