INTERACTION DESIGNER PULSE LAB

Jakarta

Organization: UNDP - United Nations Development Programme
Location: Jakarta
Grade: Consultancy - SB-3 (SC6/SC7), Service Contract, Local Contractors Agreement
Occupational Groups:
- Operations and Administrations
- PULSE LAB
Closing Date: Closed

Background

UN Global Pulse

Global Pulse is an innovation initiative in the Executive Office of the United Nations Secretary-General, harnessing today's new world of digital data and real-time analytics to gain a better understanding of changes in human well-being. Global Pulse hopes to contribute a future in which access to better information sooner makes it possible to keep international development on track, protect the world's most vulnerable populations, and strengthen resilience to global shocks. Global Pulse is being implemented as a global network of Pulse Labs, bringing together expertise from UN agencies, governments, academia, and the private sector to research, develop, test and share tools and approaches for harnessing real-time data for more effective and efficient policy action.

Pulse Lab Jakarta

Global Pulse established a Pulse Lab in Jakarta in 2012 in partnership with the Government of Indonesia. Pulse Lab Jakarta functions as an open innovation space where policy experts together with UN development practitioners and other partners can experiment with new types of data and emerging technologies and evaluate their potential to enhance both public policy decision-making and community resilience. Following the development of useful approaches, Pulse Lab Jakarta will support institutional adoption of these innovations into policy and practice.

As a lab, PLJ needs to continue to push the boundaries of experimentation with new data types and emerging technologies in relation to sustainable development and humanitarian action. This includes exploring new data sources for insights into salient development issues; combining new digital data sources with existing datasets to gain new insights; and exploring the nexus between advanced data analytics and human-centred approaches.

The Position

Pulse Lab Jakarta seeks an Interaction Designer with strong design sensibilities; a knack of finding creative and effective ways of translating complex concepts into visually appealing knowledge products; a passion for designing for social impact; an ability to work across teams with different scientific and cultural backgrounds; and an ability to manage and follow through projects independently. The overall objective of this role will be to provide design support and expertise across PLJ’s research teams. This includes, but is not limited to, the following services: user interaction and interface design; research and consultation for web-based/product designs; information architecture/data visualization; and user research. Due to the diversity of the role, the team is looking for a hybrid designer, who can ideally work across various devices and platforms.

Duties and Responsibilities

1. Support the programme team to ensure effective project planning and implementation focusing on achievement of the following results:

Support maintenance and evolution of Pulse Lab’s tools/products that have digital interface components.
Support PLJ’s Data Science team to visually articulate pilot projects in the form of data visualization or information graphics.
Create instant tangibility for the Social System team through storytelling and rapid prototyping methods, ranging from paper sketching to digital prototyping
Create mockups and wireframes for websites, software, and dashboards for different projects, as necessary and ensure branding guidelines are upheld across the various mediums.
Produce user requirements, personas, storyboards, scenarios, flowcharts etc. to give shape to preliminary ideas.
Research prototyping tools that can be easily used to enhance user experience and to communicate ideas.
Assists with the deployment of resources for social systems research.
Assist with facilitating co-creation/human-centred design workshop with relevant stakeholders.
Work with users and partners to design end-to-end experiences using participatory and iterative design techniques including observational studies, interviews, usability testing, and other forms of qualitative and quantitative research to uncover insights, learn about user behavior and verify design concepts

2. Support strategic partnerships and communication:

Assist in the develop communication materials for events, projects and research results (publication).

3. Supports knowledge building and knowledge sharing focusing on achievement of the following results:

Participation in the trainings for projects staff.
Synthesis of lessons learned and best practices in project support management function.
Contributions to knowledge networks and communities of practice.

Competencies

OPERATIONAL EFFECTIVENESS

Ability to perform a variety of routine tasks and duties related to programme support
Ability to review data, identify and adjust discrepancies
Ability to handle a large volume of work possibly under time constraints
Good knowledge of administrative rules and regulations
Detailed knowledge and understanding of clerical, administrative, secretarial best practices and procedures, in-depth knowledge of office software applications relating to word processing data management presentation, as required
Ability to operate and maintain a variety of computerized business machines and office equipment in order to provide efficient delivery of service
Ability to organize and complete multiple tasks by establishing priorities

MANAGING DATA

Collects and compiles data with speed and accuracy identifying what is relevant and discarding what is not, records it in an accessible manner and maintains data bases
Thoroughly and methodically collects, verifies and records data demonstrating attention to detail and identifying and correcting errors on own initiative
Transmits file data; creates and generate queries, reports and documents utilizing databases, spreadsheets, communications and other software packages with speed and accuracy
Interprets data, draws conclusions and/or identifies patterns which support the work of others

MANAGING DOCUMENTS, CORRESPONDENCE AND REPORTS

Creates, edits and presents information (queries, reports, documents) in visually pleasing, clear and presentable formats such as tables, forms, presentations, briefing notes/books and reports using advanced word processing and presentation functions and basic database and spreadsheet software
Edits, formats and provides inputs to correspondence, reports, documents and/or presentations using work processing, spreadsheets and databases meeting quality standards and requiring minimal correction
Shows sound grasp of grammar, spelling and structure in the required language
Ensures correspondence, reports and documents comply with established UN standards
Ability to produce accurate and well documented records conforming to the required standard

PLANNING, ORGANIZING AND MULTI-TASKING

Organises and accurately completes multiple tasks by establishing priorities while taking into consideration special assignments, frequent interruptions, deadlines, available resources and multiple reporting relationships
Plans, coordinates and organises workload while remaining aware of changing priorities and competing deadlines
Demonstrates ability to quickly shift from one task to another to meet multiple support needs
Establishes, builds and maintains effective working relationships with staff and clients to facilitate the provision of support
Promoting learning and knowledge management/sharing is the responsibility of each staff member.

Required Skills and Experience

Education:*

Bachelor degree or equivalent in Graphic Design, New Media, Human Computer Interaction, Information System Design.

Experience:*

A minimum of 3 years of relevant experience in visual or interactive design, with a focus on user-centric design.

Language Requirements:

Fluency in written and spoken English and Bahasa Indonesia is required.

Other Requirements:

Strong design skills particularly in user experience, user interface design and visualization of complex information. Strong knowledge of design platforms like Adobe Creative Suite, design techniques, software, data visualization.
Experience with prototyping tools like Invision, Sketch, Adobe XD, etc. This includes the ability to create quick prototypes based on ideas and be able to test it out with various stakeholders in order to create a better user experience.
At least a basic understanding of common programming languages in order to communicate effectively when working with developers.
Ability to design effectively using constrained mediums such as Powerpoint.
Ability to translate complex concepts into visually appealing knowledge products.
Proven experience of working effectively in a team with diverse cultural and academic backgrounds.

UNDP is committed to achieving workforce diversity in terms of gender, nationality, and culture. Individuals from minority groups, indigenous groups and persons with disabilities are equally encouraged to apply. Female candidates are strongly encouraged to apply. All applications will be treated with the strictest confidence.

UNDP Indonesia reserves the right to select one or more candidates from this vacancy announcement. We may also retain applications and consider candidates applying to this post for other similar positions with UNDP Indonesia at the same grade level and with similar job description, experience and education requirements