Human Resources Officer NOB

ABOUT WFP

The United Nations World Food Programme is the world's largest humanitarian agency fighting hunger worldwide.  The mission of WFP is to help the world achieve Zero Hunger in our lifetimes.  Every day, WFP works worldwide to ensure that no child goes to bed hungry and that the poorest and most vulnerable, particularly women and children, can access the nutritious food they need.

ORGANIZATIONAL CONTEXT

These jobs are found in Country Offices (COs), Regional Bureaux (RBs), and Headquarters (HQ), and typically report to a more senior HR Officer, Regional/Country Director or the designate.
Job holders operate with minimal supervision, and provide guidance to junior staff to ensure that operational and project objectives are achieved. They are heavily involved in day–to-day activities and analytical work. Job holders provide advice on low complex issues, applying HR rules, regulations and expertise in making determinations and recommendations across a range of activities.

STANDARD MINIMUM QUALIFICATIONS

Education: Advanced university degree in Human Resource Management, Public or Business Administration, Industrial Psychology or other relevant field, or First University degree with professional trainings/certifications in HR with additional years of relevant professional work experience

Required years of experience: Minimum three years of professional experience (gained after the relevant professional degree) in the field of human resource management.

Language: International Professional: Fluency (level C) in English language. Intermediate knowledge (level B) of a second official UN language: Arabic, Chinese, French, Russian, Spanish, and/or WFP’s working language, Portuguese.

National Professional: Fluency (level C) in English language and the duty station’s language, if different.

JOB PURPOSE

To deliver professional and client-focused HR services (ranging from strategic HR planning, talent acquisition and talent management, developing a culture of high performance and continuous learning) partnering with other managers to develop and implement HR solutions in line with contemporary market practices and WFP corporate priorities.

KEY ACCOUNTABILITIES (not all-inclusive)

1. Plan and develop country specific HR work plans and related processes to deliver HR services to the management and staff, following corporate HR standard processes and ensuring alignment with wider WFP policies.
2. Advise senior management on organizational design activities to define and organize structures and jobs, and to allocate people to the right places to achieve organizational goals and continuously improve efficiency.
3. Provide advice to the managers and employees, understanding their needs and ensuring policies, procedures, processes, systems and tools are available and correctly applied to enabling them to deliver organizations goals.
4. Actively contribute in developing an organizational culture which ensures effective management of the employment relationship between WFP and its staff, by administering conditions of service, contracts and appropriate entitlements, and resolving employee relations issues in a proactive manner.
5. Design and develop a learning & development plan for the capability development of staff, in collaboration with the managers to understand individual skills and business requirements, which ensures people are well equipped with the knowledge and skills required to meet current and future organizational needs
6. Develop an engaging onboarding program to enable new employees to have a great experience of WFP, and that they are successfully integrated into their new role and the organization.
7. Develop efficient and effective talent acquisition and talent management strategies in collaboration with the managers to understand their needs and delivering solutions to recruit, retain, manage and develop a high caliber workforce to deliver business objectives.
8. Guide, supervise and motivate the team working under this position, acting as a point of referral and supporting them with analysis and queries on regular basis.
9. Collate and analyses data/information for the preparation of accurate and timely reporting, supporting a WFP wide view of HR activities that enables the management/stakeholders for informed decision-making and consistent information for all the stakeholders.
10. Contribute to continuous improvements by researching for contemporary HR best practices and implementing new HR systems/plans and ways of working as and when required.
11. Ensure compliance of internal and external legal frameworks
12. Any other tasks as advised by the management and/or required by the organization.

4Ps CORE ORGANISATIONAL CAPABILITIES

Purpose

• Understand and communicate the Strategic Objectives: Understands WFP’s Strategic Objectives and the link to own work objectives.
•  Be a force for positive change: Flexibly adapts individual contributions to accommodate changes in direction from supervisors and internal/external changes (such as evolving needs of beneficiaries, new requirements of partners).
•  Make the mission inspiring to our team: Recognizes and shares with team members the ways in which individual contributions relate to WFP’s mission.
•  Make our mission visible in everyday actions: Sets own goals in alignment with WFP’s overall operations, and is able to communicate this link to others.

People

• Look for ways to strengthen people's skills: Assesses own strengths and weaknesses to increase self-awareness, and includes these in conversations on own developmental needs.
•  Create an inclusive culture: Participates in open dialogue, and values the diverse opinion of others, regardless of background, culture, experience, or country assignment.
•  Be a coach & provide constructive feedback: Proactively seeks feedback and coaching to build confidence, and develop and improve individual skills.
•  Create an “I will”/”We will” spirit: Participates in accomplishing team activities and goals in the face of challenging circumstances.

Performance

• Encourage innovation & creative solutions: Shows willingness to explore and experiment with new ideas and approaches in own work.
•  Focus on getting results: Consistently delivers results within individual scope of work on time, on budget and without errors.
•  Make commitments and make good on commitments: Commits to upholding individual accountabilities and responsibilities in the face of ever-changing country or functional priorities.
•  Be Decisive: Makes rational decisions about individual activities when faced with uncertain circumstances, including in times of ambiguity regarding information or manager direction.

Partnership

• Connect and share across WFP units: Seeks to understand and adapt to internal or cross-unit teams’ priorities and preferred working styles.
•  Build strong external partnerships: Demonstrates ability to understand and appropriately respond to and/or escalate needs of external partners.
•  Be politically agile & adaptable: Portrays an informed and professional demeanor toward internal and external partners and stakeholders.
•  Be clear about the value WFP brings to partnerships: Provides operational support on analyses and assessments that quantifies and demonstrates WFP’s unique value as a partner.

OTHER SPECIFIC JOB REQUIREMENTS

This section is optional to describe additional responsibilities & knowledge required for the specific job.

DESIRED EXPERIENCES FOR ENTRY INTO THE ROLE

Knowledge & Skills:

• Broad or specialised knowledge of HR best practices, techniques and processes with some understanding of the basic theoretical background.
• Ability to supervise and support more junior and/or less experienced members of the team.
• Ability to work with minimal supervision.
• Ability to analyze data, draw conclusions and recommend a course of action.
• Good communication skills required to give and receive information and work with a variety of individuals.
• Ability to establish and maintain effective relationships with clients and provide client oriented service. Ability to identify client’s needs and match them to appropriate solutions.
• Knowledge of, or the ability to quickly assimilate, UN/WFP specific processes and systems.

DEADLINE FOR APPLICATIONS

Deadline for submitting the online applications will be on the 1st of March 2018

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Female applicants and qualified applicants from developing countries are especially encouraged to apply

WFP has zero tolerance for discrimination and does not discriminate on the basis of HIV/AIDS status.

No appointment under any kind of contract will be offered to members of the UN Advisory Committee on Administrative and Budgetary Questions (ACABQ), International Civil Service Commission (ICSC), FAO Finance Committee, WFP External Auditor, WFP Audit Committee, Joint Inspection Unit (JIU) and other similar bodies within the United Nations system with oversight responsibilities over WFP, both during their service and within three years of ceasing that service.