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Head of Program

Dakar

  • Organization: UNOPS - United Nations Office for Project Services
  • Location: Dakar
  • Grade: Mid level - IICA-3, International Individual Contractors Agreement
  • Occupational Groups:
    • Programme Management
    • Managerial positions
  • Closing Date: Closed

Background Information - UNOPS

UNOPS supports the successful implementation of its partners’ peacebuilding, humanitarian and development projects around the world. Our mission is to serve people in need by expanding the ability of the United Nations, governments and other partners to manage projects, infrastructure and procurement in a sustainable and efficient manner.

Working in some of the world’s most challenging environments, our vision is to advance sustainable implementation practices, always satisfying or surpassing our partners’ expectations.

With over 7,000 personnel spread across 80 countries, UNOPS offers its partners the logistical, technical and management knowledge they need, wherever they need it.

A flexible structure and global reach means that we can quickly respond to our partners' needs, while offering the benefits of economies of scale. 

Background Information - Senegal

Located in Dakar, the UNOPS office in Senegal has developed a strong working relation with the Governments of West Africa and international partners over the years. It provides technical support in strategic development areas including elections; procurement and related capacity building; environmental protection, as well as infrastructure rehabilitation and development.


Background Information - Job-specific

The Head of Programme reports directly to the Operational Hub Director who provides direction and general supervision.  The Head of Programme is responsible for programme development planning and preparation and for managing all stages of programming to achieve results in the area/s of responsibility.  The role contributes, as part of the Operational Hub team, to the development and implementation of strategies to enhance the competencies and position of UNOPS in sustainable project management and services to partners, stakeholders and UN system partners.

Functional Responsibilities

Under the supervision of the Operational Hub Director, the responsabilities of Head of Program are summarised like below:

  1. Programme governance, implementation and monitoring
  2. Programme development and planning
  3. Manage programme resources
  4. Partnership networking and advocacy
  5. Knowledge management and innovation 

Programme governance, implementation and monitoring Accept responsibility for project portfolio oversight as delegated by the Operational Hub  Director and through the role of Project Executive on Project Boards.

Establish and execute the programme implementation plans in collaboration with the team and partners, including setting objectives, performance measurements, standards and results expected to ensure timely and client oriented services.

Monitor and supervise the timely and cost-effective implementation of the programme according to UNOPS goals and partner expectations, approved budget and full cost recovery.

Supervise the Programme Management Office (PMO) to ensure that project management policies, processes and methods are followed and practiced according to the organization’s standards, best project management practices are promoted, and overall assurance of projects is provided.

Mentor and assist Project Managers in planning, execution and delivery of allocated projects, ensuring incorporation of best practice project management processes.

Facilitate timely and accurate project tracking, analysis of outputs, and reporting.

Develop and implement the programme governance framework.

Programme development and planning

Support the Operational Hub Director Director to ensure the financial sustainability of the programme and delivery of desired results, ensuring compliance with organizational strategies, rules, regulations and standards of performance.

Submit mandated reports and critical issues to the Operational Hub Director Director and clients, to drive future process improvement and business development planning.

Analyze and keep abreast of political and development trends in the geographical area, to identify and propose to the Operational Hub Director Director areas for UNOPS engagement and support based on regional/country priorities, strategic areas of focus and comparative advantage.

Manage and oversee the preparation of programme documents (including business cases/strategies, policy briefs, programme plans and risk assessments).

Ensure the accurate and timely completion of programme/business recommendations for the review and approval of the Operational Hub Director Director.

Consult and collaborate with internal and external colleagues and partners to ensure linkages, consistency, and harmonization of approaches and compliance with guidelines, framework and standards of accountability, integrity and performance.

Manage programme resources

Plan and propose to the Operational Hub Director, required programme resources (human and financial).

Submit revenue and expenditure forecasts based on UNOPS and Operational Hub financial goals.

Determine pricing strategies based on UNOPS pricing policy and models to ensure an appropriate balance between revenue and development capacity within UN mandate and spirit.

Manage programme resources in accordance with UNOPS standards of ethics, integrity and accountability framework and financial sustainability.

Plan, recruit, manage and develop programme personnel/technical experts with the skills and competencies needed to ensure optimum performance and encouraging the formation of diverse teams in term of gender and geography.

Promote teamwork, collaboration and diversity by providing the programme team with clear direction, objectives and guidance to enable them to perform their duties responsibly, effectively and efficiently.

Foster a positive work environment, respectful of both men and women, and ensure that the highest standards of conduct are observed.

Plan, conduct and/or respond to UNOPS performance evaluation reviews and surveys. 

Partnership, networking and advocacy

Build and strengthen strategic partnerships through active networking, advocacy and effective communication of UNOPS competencies in project service delivery and management.

Support the business development function by identifying and developing new business and partnership/customer opportunities.

Collaborate with the Business Development Manager to prepare proposals and partnerships engagement.

Contribute to current and future growth plans for the Operational Hub, ensuring alignment with the UNOP Strategic Plan.

Support Communication Specialists to develop communication strategies to maximise communication impact and outreach and build awareness of UNOPS goals and competencies to reinforce UNOPS competitive edge as a provider of sustainable projects results.

 At the request of the Operational Hub Director participate and/or represent the Operational Hub in inter-agency discussions and planning to ensure UNOPS position, interests and priorities are fully considered.

Knowledge management and innovation

Keep abreast of and incorporate latest/best practices, approaches and technology to enhance the programme delivery and results.

Institutionalise and share best practices and lessons learned for corporate development planning and knowledge building.

Draft policy papers and/or recommend policy changes to align operations with changing environment.

Lead the planning, implementation and organization of strategic capacity building of personnel, clients and stakeholders within the programme.


Competencies

Develops and implements sustainable business strategies, thinks long term and externally in order to positively shape the organization. Anticipates and perceives the impact and implications of future decisions and activities on other parts of the organization.
Treats all individuals with respect; responds sensitively to differences and encourages others to do the same. Upholds organizational and ethical norms. Maintains high standards of trustworthiness. Role model for diversity and inclusion.
Acts as a positive role model contributing to the team spirit. Collaborates and supports the development of others. For people managers only: Acts as positive leadership role model, motivates, directs and inspires others to succeed, utilizing appropriate leadership styles.
Demonstrates understanding of the impact of own role on all partners and always puts the end beneficiary first. Builds and maintains strong external relationships and is a competent partner for others (if relevant to the role).
Efficiently establishes an appropriate course of action for self and/or others to accomplish a goal. Actions lead to total task accomplishment through concern for quality in all areas. Sees opportunities and takes the initiative to act on them. Understands that responsible use of resources maximizes our impact on our beneficiaries.
Open to change and flexible in a fast paced environment. Effectively adapts own approach to suit changing circumstances or requirements. Reflects on experiences and modifies own behavior. Performance is consistent, even under pressure. Always pursues continuous improvements.
Evaluates data and courses of action to reach logical, pragmatic decisions. Takes an unbiased, rational approach with calculated risks. Applies innovation and creativity to problem-solving.
Expresses ideas or facts in a clear, concise and open manner. Communication indicates a consideration for the feelings and needs of others. Actively listens and proactively shares knowledge. Handles conflict effectively, by overcoming differences of opinion and finding common ground.

Education/Experience/Language requirements

EDUCATION 

A Master’s/engineering degree in civil works, and/or public administration, and/or social science or other relevant related field is required.

A combination of Bachelor’s degree with an additional 2 years of relevant work experience may be accepted in lieu of the education requirements outlined above.

Certifications

PRINCE2® Foundation/Practitioner an asset, but required completion within first 6 months of onboarding.

Programme/Project Management Professional (MSP® or PMI-PgMP/PMI-PMP) an asset.


EXPERIENCE 

A minimum of 7 years of experience at Senior level which combines strategic and managerial leadership in social development, business development, executive management and/or programme management planning and operations in a large international and/or corporate organization.

A proven experience of at least three years in a Sr position supervising and/or managing Infrastructure projects is required.

A relevant  experience in a UN organization, preferably in sub-Saharian Africa is desirable.


LANGUAGE

Fluent in French language is required.

Working knowledge of English language is required.

Contract type, level and duration

Contract type: International ICA
Contract level: IICA 3/ ICS 11
Contract duration: 1 year with possibility of extension


For more details about the ICA contractual modality, please follow this link:
https://www.unops.org/english/Opportunities/job-opportunities/what-we-offer/Pages/Individual-Contractor-Agreements.aspx 


Additional Considerations

  • Please note that the closing date is midnight Copenhagen time
  • Applications received after the closing date will not be considered.
  • Only those candidates that are short-listed for interviews will be notified.
  • Qualified female candidates are strongly encouraged to apply.
  • Work life harmonization - UNOPS values its people and recognizes the importance of balancing professional and personal demands. We have a progressive policy on work-life harmonization and offer several flexible working options. This policy applies to UNOPS personnel on all contract types
  • The incumbent is responsible to abide by security policies, administrative instructions, plans and procedures of the UN Security Management System and that of UNOPS.  

It is the policy of UNOPS to conduct background checks on all potential recruits/interns. Recruitment/internship in UNOPS is contingent on the results of such checks.

This vacancy is now closed.
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