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(Senior) Change Management Lead - 105262

Luxembourg (Luxembourg)

Job Details
Job Title
(Senior) Change Management Lead
Job ID
LU - Luxembourg
Full/Part Time
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EIB Posting

The EIB, the European Union's bank, is seeking to recruit for its General Secretariat (SG) – Bank-Wide Project and Change Management Coordination Division, at its headquarters in Luxembourg, a:

(Senior) Change Management Lead

This is a full-time position at grade 5/6

The term of this contract will be 4 years

The EIB offers fixed-term contracts of up to a maximum of 6 years, according to business needs, with a possibility to convert to a permanent contract, subject to organisational requirements and individual performance.

Panel interviews are anticipated for end September


As (Senior) Change Management Lead you will be responsible for the implementation, coordination and follow-up of high-profile bank-wide strategic projects and General Secretariat (SG) projects. You will be in charge of setting up and monitoring project master plans while advising on the analysis, planning and execution of organisational, change management and process improvement of bank-wide projects.

You will coordinate projects, schedules, track the progress and report their results. You are expected to be able to adapt in a highly flexible manner to modifications in the organisation, team composition and content of work.

Your role will mainly cover:

  • project management/business analysis of SG-wide projects
  • coordination and facilitation of Operations Evaluation Division (EV) recommendations
  • business analysis and facilitation of SG’s Agreed Action Points (AAPs)
  • IT project management support

Specific post environment

The Division provides direct support, in the form of analyses, review of documents and direct proposals to the Secretary-General and Deputy Secretary-General.

The Division leads the General Secretariat’s drive for continuous organisational and structural improvements in terms of efficiency, processes and procedures, helping to find new solutions well adapted to the needs of the growing organisation. It assists the Secretary-General and Deputy Secretary-General in the resource management of the Directorate and in the coordination, design or implementation of cross-directorate policies.

Decisions made by EIB management are also followed-up by the Division, who provides improved support in their timely implementation, through appropriate process and project management techniques and systems. The Internal Control Framework (ICF) and the implementation of the Internal Audit recommendations of relevance to the Directorate also fall within the remit of the Division.

The newly created Unit within the Division will be responsible for the design, planning, implementation and monitoring of strategic SG and bank-wide projects. The bank-wide projects will be implemented in close cooperation with the services.

Operating Network

You will report to the Head of Unit. You will be working in a team of project and change management leaders and  will cooperate closely with other teams across the Bank in order to ensure alignment of processes, information and projects.


  • Act as Project Manager and Business Analyst for SG-wide projects by:
    • developing Terms of References for consultancy projects, as part of calls for tender and in liaison with the Procurement team
    • organising SG panels for the evaluation of offers
    • drafting contracts in collaboration with the Legal Directorate
    • supporting consultancy teams, in liaison with SG management, to organise workshops with SG services and the Steering Committee
  • Act as Coordinator and Facilitator for EV recommendations bank-wide by :
    • supporting Services in the implementation of the EV recommendations that (i) are of significant institutional importance, (ii) are bank-wide, (iii) require the attention of the Management Committee/Board of Directors and/or (iv) lack clear responsibility/ownership for implementation by Services.
    • coordinating Management’s response on recommendations with the relevant Services
    • providing support to the Bank's Services for the timely implementation of outstanding recommendations, and to EV through monitoring and reporting.
    • developing detailed and current dashboards that can serve as a quarterly monitoring tool.
  • Act as Business Analyst and Facilitator for SG’s Agreed Actions Points by :
    • providing support to SG's Departments and Divisions through the timely implementation of  pending AAPs.
    • providing the Internal Audit team with regular feedback on SG’s progress
    • developing SG's response on AAPs that have been directly allocated to the Secretary-General’s Office
  • Act as Reviewer for Authorisation for Expenditures (AFEs) by :
    • sanity-checking and reviewing AFEs before their submission for the Secretary-General and President's final approval
    • if required, challenging Services’ requests (opportunity, cost, procedure) in liaison with the President’s Office
  • Take on miscellaneous activities that include :
    • reviewing and commenting of key MC notes, upon SG’s request
    • providing IT project management support to SG services as needed
    • Mentor and support junior team members and assign tasks where relevant 
    • Perform ad-hoc activities in special initiatives relating to the responsibilities of the Directorate
    • Demonstrate high stress tolerance as well as a calm, controlled, focused and positive attitude when pressured
    • Demonstrate high level of resilience


  • University degree in Finance / Business, Economics or other relevant degrees
  • At least 5 years of relevant professional experience preferably as Project Manager, Change Manager or Project Leader or in other relevant field
  • Knowledge of best bank practice or regulatory compliance within a European institution or international organisation would be desirable
  • Change management experience that includes communications, engagement and behavioural and cultural change would be considered an asset
  • Deep understanding of planning, process and project management
  • Prior experience in establishing procedures and communicating these or in consultancy-type work
  • Excellent knowledge of English and/or French (*) and a good knowledge of the other. Working knowledge of other EU languages would be an advantage


  • Achievement Drive: continually keeps an eye on performance, focusing on improving it, showing drive and determination to meet short and long-term goals.
  • Change Orientation: Adapts to differences and changes in the environment; takes a flexible approach to reach outcomes.
  • Collaboration: Works proactively and cooperatively as part of a team; works collaboratively with peers across organisational boundaries based on a genuine interest in and an accurate understanding of others and their individual perspectives and concerns; ability to present and communicate.
  • Organisational Commitment: is willing to commit to an organisation whose mission is to support Europe and is open to diversity, and to align her/his own behaviour with the organisation’s needs and intrinsic values, acting  with integrity in ways that promote the organisation’s mission, policies and rules.

    (*) There may be certain flexibility on this requirement, but limited to particularly suitable candidates who may not yet be proficient in French. If selected, such candidates will be hired on the condition that they build up rapidly knowledge of French and accept that their future career in the EIB may be subject to the attainment of sufficient proficiency in both of the Bank's working languages

    We are an equal opportunity employer, who believes that diversity is good for our people and our business.  As such, we promote the inclusion of suitably qualified and experienced staff without regard to their gender, age, racial or ethnic origin, religion or beliefs, sexual orientation/identity, or disability (*).

    Deadline for applications: 10th of August 2018   

    (*).  We particularly welcome applications from women and persons with disabilities.


Before applying, please make sure that you have read the requirements for the position and that you qualify.
Applications from non-qualifying applicants will most likely be discarded by the recruiting manager.

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  • Organization: EIB - European Investment Bank
  • Location: Luxembourg (Luxembourg)
  • Grade: Level not specified
  • Occupational Groups:
    • Human Resources
    • Managerial positions
  • Closing Date: 2018-08-12

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