Consultancy - Onboarding Package for Monitoring, Evaluation and Research Staff, UNICEF Regional Office for South Asia
Staff members entering a new position deserve and require a well-structured induction process. Induction, or onboarding, orients the new s/m in basic accountabilities, offers key resource and reference information, and links them into an ongoing support network. The need is especially acute for persons joining UNICEF for the first time, but even a veteran staff member needs guidance when transferring to a new office. This work requires experience in both the linked fields of Evaluation/Data/Research and also in Human resources/Training/Capacity building. This profile does not exist in ROSA at the level needed to conduct this work. An external consultant is required.
UNICEF works in some of the world’s toughest places, to reach the world’s most disadvantaged children. To save their lives. To defend their rights. To help them fulfill their potential.
Across 190 countries and territories, we work for every child, everywhere, every day, to build a better world for everyone.
And we never give up.
Staff members entering a new position deserve and require a well-structured induction process. Induction, or onboarding, orients the new s/m in basic accountabilities, offers key resource and reference information, and links them into an ongoing support network. The need is especially acute for persons joining UNICEF for the first time, but even a veteran staff member needs guidance when transferring to a new office.
The Human Resources and the Operations team are accountable to manage the personal and administrative onboarding — e.g. entitlement payments. The technical sector is responsible to manage onboarding into the function as a whole and the specific job, including inter alia these concerns:
- Understanding the full range of duties set out in the job description
- Knowing what internal functional networks one is a part of (e.g. the regional M&E network)
- Knowing where and how to access advisory support within and beyond the office; understanding Who is Who across the organization
- Understanding guiding global policy for the function and any regional and national contextualizations
- Becoming aware of and being linked into the several knowledge management structures for the post and the profession; and
- Understanding expectations about how the norms and standards of the professions are interpreted and applied in the region.
UNICEF South Asia does not have an induction packet for the M+E+R officers in the region, though certain COs may well have their own materials. The global induction packet developed by the Evaluation Office is evaluation specific and out of date. The Data and Research functions do not have global packets for their particular functions. New staff across the globe are always able to access the extensive reference material about their functions that Evaluation, Research, and Data make available on-line.
Recent MER hires into South Asia COs have commented about the benefit they would have gained from such a process, and have suggested that a packet be created and a process defined.
This work requires experience in both the linked fields of Evaluation/Data/Research and also in Human resources/Training/Capacity building. This profile does not exist in ROSA at the level needed to conduct this work. An external consultant is required.
- To determine what staff in MER positions in COs and ROs believe would be useful information and support during the induction process
- To identify what global guidance presently exists within UNICEF across Data, Research, and Evaluation, at both the global and regional levels. Likewise, to identify good practices that exist among other UN agencies
- To collate all relevant induction/onboarding material so that it is available for use in this assignment and beyond
- To match what is available against the needs and wishes of stakeholders. For the gaps that are identified, determine what is required to fill that gap.
- To organize a detailed outline of documentation to be available to and actions to be taken with the incoming staff member over a period of pre-arrival to two months on the job.
- To specify who should be assigned certain onboarding roles and what preparation they may need to be able to fill their role(s).
- To identify where the induction information and processes can be standardized across UNICEF versus where regional and national specification is needed. Similarly, to determine where standardization and specification are needed for Data and Research and Evaluation
Note: Annex A conveys a preliminary set of topics and processes that might be used in an indication/on-boarding effort. It is included to convey what might be covered, but the final result will depend on the needs identified by the key informants.
- A reference group from across South Asia and across UNICEF will be established prior to the start of this consultancy.
- Key informants are to be interviewed about where materials presently exist and what is needed.
- A small survey may be administered to staff that have joined their posts within the past 1-2 years (when the onboarding process is relatively fresh in the memory).
- A list to be created of needed materials and processes, with a conclusion for each about whether they exist in whole or in part.
- Existing material to be organized according the time, subject, and format in which it will be used.
- The effort needed to fill gaps to be estimated. The Reference Group to advise on which gaps are to be filled within this assignment by the consultant, which are to be filled by the HQ Offices through their own resources, and which are left until later. For those to be done within the assignment, the missing material is drafted by the consultant or by the participating offices.
- The material is organized in user friendly formats and delivered. This is include incorpora-tion by the host sections of UNICEF (e.g. Evaluation Office; Regional Offices) of the material into e-portals where all items can be available for on-line access.
- Inception Report: To include a) Result of short MER staff survey on onboarding needs and experiences; b) Result of an effort to gather relevant examples and documentation from the evidence functions and from sister UN agencies; c) A gap analysis of where the needs are not presently met; and d) an outline and plan for the remainder of the assignment.
- Guidance for the Induction Process: A stand-alone guide that can be adapted by COs and ROs. To include all the key elements, the recommended division of labor etc.
- An MER induction portal: A web page where all links to existing relevant material are collated, and where feedback can be offered and reacted to.
Consultant works from home and provides own computer with relevant Office software.
Required Qualifications and Competencies:
Education: Master’s degree minimum, in any social science field.
Work Experience: At least 5 years’ experience working in the fields of Monitoring, Evaluation or Research required, with at least 2 years of that in international development
- Experience as a UN Organization M&E staff member highly preferred
- Experience in Human Resources an asset, especially related to recruitment and onboarding of new staff
- Knowledge of the evaluation function in UNICEF required, with experience as a UNICEF M&E or similar officer preferred.
- Knowledge of correlated Data and Research functions required.
- Interview and qualitative data analysis skills
- Concise and organized writing skills
- Excellence in written and spoken English required.
- Functional skill in other official UN languages an asset, especially in French, Russian or Arabic.
1st September to 31 October (34 working days)
Note: Please quote your daily rate and other cost estimates while submitting the application. Application without daily rate, etc. will not be entertained.
UNICEF is committed to diversity and inclusion within its workforce, and encourages all candidates, irrespective of gender, nationality, religious and ethnic backgrounds, including persons living with disabilities, to apply to become a part of the organization.
 Because of the heterogeneous nature of the job descriptions—that often include Social Policy or Planning—this exercise will only cover M&E&R content. The HQ divisions of Data, Research, and Evaluation will have the final responsibility to state what thematic content is to be covered in the onboarding program.
- Organization: UNICEF - United Nations Children’s Fund
- Location: Kathmandu (Nepal)
- Grade: Consultant - Contractors Agreement - Consultancy
- Monitoring and Evaluation
- Scientist and Researcher
- Human Resources
- Children's rights (health and protection)
- Closing Date: 2018-08-14