Reporting Officer

Before submitting an application, UNHCR staff members intending to apply to this Job Opening are requested to consult the Recruitment and Assignments Policy (RAP, UNHCR/HCP/2017/2 and the Recruitment and Assignments Administrative Instruction (RAAI), UNHCR/AI/2017/7 OF 15 August 2017.

Reporting Officer

ORGANIZATIONAL CONTEXT

General guidance and support are received from the Head of Office. However, the incumbent should be able to work under minimum supervision, be creative and innovative.  Guidance may also be given by the various specialised units in the office.

Within UNHCR: Close contacts with all sections to gather and analyse information.
With EXTERNAL Parties: All implementing partners and UN agencies to gather analyse and disseminate information about UNHCR activity information.
Impact of Work:  Accurate and well-presented information will promote UNHCR action for persons of concern, contribute to good decision making, and help for fund raising.
Errors can lead to inappropriate action, and impact negatively on UNHCR¿s image and affect funding raising efforts

FUNCTIONAL STATEMENT:

Accountability
- UNHCR Office has analytical reports on the activities under its area of responsibility (AoR) thus better able to meet the needs of persons of concern.
- Reports to promote UNHCR activities are prepared and distributed in a timely manner.

Responsibility
- Keep abreast with all developments in the activity to prepare appropriate briefings and reports;
- Consolidate and analyse data on programme implementation and indicators in all sectors under AoR  in order to facilitate the preparation of periodic reports, i.e. Sitreps, activity-specific reports as may be required;
- Liaise closely with all Units of the programme in the country in order to gather and collate accurate data about persons of concern and assistance activities; 
- Work closely with Information Management  and GIS to ensure accurate and attractive data presentation on the maps;
- Prepare and distribute minutes of the co-ordination meetings that are held periodically in the country of assignment;
- Meet and brief visitors on all UNHCR activities, where necessary  together with appropriate specialist/ programme officers;
- Draft donor reports;
- Draft and/or check all reports from management;
- Perform other related duties as required.

Authority
- Select and make pertinent abstracts and search for information.
- Have access to data and information related to the functions.
- Liaise with external partners on behalf of UNHCR.

ESSENTIAL MINIMUM QUALIFICATIONS AND PROFESSIONAL EXPERIENCE REQUIRED

- Undergraduate degree (equivalent of a BA/BS) in Journalism, Communications or a related field plus minimum 6 years of previous work experience relevant to the function. Graduate degree (equivalent of a Master's) with 5 years or Doctorate degree (equivalent of a PhD) with 4 years of relevant working experience may also be accepted.
- Good communication skills, good writing skills and good knowledge of computer applications.
- Knowledge of English and UN working language of the duty station if not English.

DESIRABLE QUALIFICATIONS & COMPETENCIES:
- Good knowledge of UNHCR programmes, policies and activities.
- Completion of UNHCR learning programmes or specific training relevant to functions of the position.
- Knowledge of additional UN languages.

This is a Standard Job Description for all UNHCR Reporting Officer positions. The Operational Context may contain additional essential and/or desirable qualifications relating to the specific operation and/or position. Any such requirements are incorporated by reference in this Job Description and will be considered for the screening, shortlisting and selection of candidates. C001L3 - Accountability Level 3
C002L3 - Teamwork & Collaboration Level 3
C003L3 - Communication Level 3
C004L3 - Commitment to Continuous Learning Level 3
C005L3 - Client & Result Orientation Level 3
C006L3 - Organizational Awareness Level 3
M006L3 - Managing Resources Level 3 <p>The UNHCR workforce consists of many diverse nationalities, cultures, languages and opinions. UNHCR seeks to sustain and strengthen this diversity to ensure equal opportunities as well as an inclusive working environment for its entire workforce. Applications are encouraged from all qualified candidates without distinction on grounds of race, colour, sex, national origin, age, religion, disability, sexual orientation and gender identity.</p>
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See below for this postion's Operational Context
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For those people applying for High Risk Duty Stations, we strongly encourage colleagues to read the country specific security and welfare profiles which can be found on the Intranet under Support Services - Duty of Care (https://intranet.unhcr.org/en/support-services/duty-of-care.html). These profiles have been specifically designed to answer some of the key questions (on security conditions, medical provisions, staff welfare, living and working conditions) potential applicants might have before deciding to apply. Ensuring staff are better informed is part of the increased attention UNHCR is paying to Duty of Care. This project is still in the pilot phase, and as such some of the information leaflets are being produced as we speak and might not be available yet. They will be soon, so keep checking. 

The Reporting Officer under the overall supervision of the Representative, will be part of the Executive Office of UNHCR Turkey in charge of preparation and compilation of general and thematic factsheets of the operation, compilation and drafting of monthly internal situation reports, background documents, notes for Senior Management Committee on a weekly basis, talking points and meeting minutes as relevant.  S/he will be fully responsible to ensure that all information and data from various units and field is captured, documented, analyzed and reported in a results-based and timely manner for internal and external consumption.  The incumbent will be part of the Octopus, the UNHCR Turkey coordination group on external messaging and communications and will work in close cooperation with units including Liaison, Public Information and Communications, Donor Relations, Interagency and Information Management. The Reporting Officer post requires an incumbent with strong drafting, analytical, interpersonal, organizational, strategic planning, negotiations and communication skills.  It is expected that the applicant will have demonstrated knowledge of print publications, use of information management and print publishing programs and tools.  In order to prioritize and summarize a large quantity of information, the incumbent is required to have understanding of both protection and operational issues, advocacy points and positions of UNHCR.  Equally important will be proven experience in employing a range of reporting tools in humanitarian, human rights and/or development contexts.  The incumbent will need to interact with a variety of actors and partners on a regular basis, including internal and external stakeholders.  External interactions can be sensitive and will require high levels of diplomacy skills.  She/he may be expected to provide guidance to staff under her/his supervision.
The incumbent is expected to have a pro-active mature attitude and be able to perform well under stress. For the past years Turkey has become the largest refugee-hosting country in the world with nearly 3.6 million Syrian refugees and over 366,000 asylum seekers and refugees from countries such as Iraq and Afghanistan.  This population may still grow considering the dire situation in countries of origin.  In addition, the situation at the Western sea and land borders have opened a new expanding role for UNHCR in the context of monitoring mixed flows.

The Reporting Officer will be working under the direct supervision of the Representative in Ankara in preparing thematic and operational updates on the refugee response, preparing situation reports, special highlights for refugees operation, thematic updates, operational and thematic factsheets, provide support and draft reports on special events and workshops; support in preparing background notes and talking points, in taking minutes of a meeting, disseminating information, providing briefing kits, participating in meetings and contributing to developing messaging and external relations strategies.

In support of the Representative, the Reporting Officer will play a key role in capturing and reflecting particular areas of the UNHCR Turkey operations. This work will involve developing strong relations with all stakeholders and maintaining useful links through networking. Ankara is an A duty station. Access to accommodation, supply and transport facilities is at high level. The incumbent is expected to find an accommodation independently or as in most cases assisted by real estate agents.  Current operational circumstances may require long working hours. Ankara enjoys a relatively clam context underscored by a low crime rate. The Turkish Security Apparatus is experienced, well-resourced and effective. Burglary, petty theft are the most common crimes in the city. However, compared with recent years, there has been a relative decrease in street crimes. There is no direct crime threat against the UN in the Region. The current security levels in all of Turkey were raised in early 2016, however, Ankara duty station is Level 2 (low). There are no known direct threats towards the United Nations and its staff in the area but it is a rapidly changing security environment There has been a significant increase in the number of Civil Unrest-related incidents in country du wide owed to socio-political issues and it is assessed to likely due to the recent developments that sees Turkey increased involvement in the Syrian crisis. UN staff in Ankara are advised to take the necessary precaution in line with established security measures in general.  Area Security plans and Security levels are being updated.  As a result good security awareness is needed by individual staff members.

Please note that the closing date for all vacancies in the Add.4 to March 2018 Compendium is Wednesday 5 Septembe 2018 (midnight Geneva time).