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Information Management Associate, SC 6, Cox's Bazar

Cox's Bazaar

  • Organization: WFP - World Food Programme
  • Location: Cox's Bazaar
  • Grade: Consultancy - SB-3 (SC6/SC7), Service Contract, Local Contractors Agreement
  • Occupational Groups:
    • Statistics
    • Administrative support
    • Information Technology and Computer Science
    • Documentation and Information Management
  • Closing Date: Closed

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WFP seeks candidates of the highest integrity and professionalism who share our humanitarian principles.

Selection of staff is made on a competitive basis, and we are committed to promoting diversity and gender balance.

ABOUT WFP

The United Nations World Food Programme is the world's largest humanitarian agency fighting hunger worldwide.  The mission of WFP is to help the world achieve Zero Hunger in our lifetimes.  Every day, WFP works worldwide to ensure that no child goes to bed hungry and that the poorest and most vulnerable, particularly women and children, can access the nutritious food they need.

ORGANIZATIONAL CONTEXT

Job holders at this level demonstrate responsibility and initiative to respond independently to queries with only general guidance. There is a requirement to use judgment in dealing with unforeseen problems on a daily basis.

At the global level, the Logistics Cluster provides coordination and Information Management to support operational decision-making and improve the predictability, timeliness and efficiency of the humanitarian emergency response. Where necessary, the Logistics Cluster also facilitates access to common logistics services. Due to its expertise in the field of humanitarian logistics, the World Food Programme was chosen by the IASC as the lead agency for the Logistics Sector. WFP hosts the Global Logistics Cluster support team in its headquarters in Rome. WFP also acts as a ‘provider of last resort’ offering common logistics services, when critical gaps hamper the humanitarian response. In Bangladesh, the Logistics Sector provides support to the humanitarian community in the Rohingya Response.

The Information Management Assistant will act as a key focal point for collecting, translating and disseminating logistics information, in close coordination with logistics and information personnel of other UN entities and NGOs involved in the humanitarian response, and national authorities.

JOB PURPOSE

To provide Logistics Cluster coordination and Information Management services that support the creation of content and services aimed at maintaining and enhancing WFP’s visibility and reputation and supporting fundraising activities.

KEY ACCOUNTABILITIES (not all-inclusive)

  • Support the Logistics Sector team in monitoring the provision of common services made available through the Logistics Sector.
  • Work with the Logistics Sector Information Management Officer to collect information regarding the logistics situation within Cox’s Bazar District as well as greater Bangladesh, including comprehensive data on logistics procedures and bottlenecks from the various Logistics Sector participants and national authorities.
  • Produce and translate Logistics Sector products/reports in Logistics Sector product formats or specific formats as required within the operation. Key products include: Situation Updates, Operation Overviews, Concept of Operations, Standard Operating Procedures.
  • Liaise with Logistics Sector participants, other Sector members, and national counterparts to gather information for the production of key documents to ensure that challenges and concerns relating to the logistics operation are represented.
  • Attend meetings with Logistics Sector counterparts at local and national level on behalf of the Logistics Sector and provide overviews of meetings attended to the Logistics Sector team.
  • Support the Logistics Sector Coordinator with meetings with national and international counterparts and stakeholders to facilitate transfer of information and knowledge.
  • Produce communications material for blog posts and social media content.
  • Other duties as required.

STANDARD MINIMUM QUALIFICATIONS

Education: University degree in social sciences, international relations, communications or related field. Alternatively, university degree in a field related to logistics.

Excellent written and verbal communication skills; good research and analytical skills; experience using Microsoft Excel.
 

4Ps CORE ORGANISATIONAL CAPABILITIES

Purpose

  • Understand and communicate the Strategic Objectives: Coaches team in the most effective ways to communicate WFP’s Strategic Objectives to WFP team and partners in the field.
  •  Be a force for positive change: Implements new methods or tools to improve team’s work processes and productivity.
  •  Make the mission inspiring to our team: Maps team’s activities and tasks to specific successes in beneficiary communities to showcase positive impact.
  •  Make our mission visible in everyday actions: Explains to teammates how each unit contributes to the overall WFP mission.

People

  • Look for ways to strengthen people's skills: Identifies skill development opportunities such as training modules or on-the-job experiences for self, colleagues and direct reports.
  •  Create an inclusive culture: Facilitates team building activities to build rapport in own unit.
  •  Be a coach & provide constructive feedback: Facilitates the pairing of junior colleagues with coaches within own team.
  •  Create an “I will”/”We will” spirit: Proactively anticipates potential challenges and develops mitigation plans to ensure that team meets goals and targets.

Performance

  • Encourage innovation & creative solutions: Identifies opportunities to be creative in own work and to help team be more innovative and accurate in their respective tasks and areas of work.
  •  Focus on getting results: Monitors team’s deliverables and provides feedback to ensure outcomes are delivered consistently and accurately.
  •  Make commitments and make good on commitments: Provides accurate guidance to team on expected responsibilities and tasks, whilst also upholding own commitment to the team.
  •  Be Decisive: Sets an example and provides guidance to junior team members on when to escalate issues when faced with challenging issues in the workplace or in the field.

Partnership

  • Connect and share across WFP units: Facilitates partnerships with other WFP units to accomplish missions in the field.
  •  Build strong external partnerships: Sets an example and provides guidance to team on how to build relationships with external partners.
  •  Be politically agile & adaptable: Articulates to colleagues or direct reports the value of contributing to other WFP teams and agency partnerships in fulfilling WFP’s goals and objectives.
  •  Be clear about the value WFP brings to partnerships: Organizes, monitors, and prioritizes own and team’s efforts to ensure that they will fulfill the needs of internal and external partners.

FUNCTIONAL CAPABILITIES

Capability Name Description of the behaviour expected for the proficiency level
Media and Influencer Relationship Management Demonstrates ability to respond to and/or escalate needs of media and influencers within own scope of responsibility to raise the profile of WFP, build relationships and further organisational aims.
Media and Communication Expertise Collates accurate and timely information presented in required format (i.e. written or visual materials) as well as verbally, to enable information flows and informed decision making on communications issues.
Specialised Knowledge in Communications Exhibits specalised technical knowledge of communications channels processes, tools and techniques. In immediate area of responsibility, provides support in developing written, visual, audio and multi-media content for communications materials and suggestions for improved communications processes.
Sociopolitical Contextual Understanding Shows awareness of the multilateral/interagency environment and the dynamics in which WFP operates which informs approach to daily tasks.
Communication Strategy and Planning Demonstrates sound understanding of WFP communications strategy and effectively implements tailored media and communications plans which support the delivery of the strategy.

OTHER SPECIFIC JOB REQUIREMENTS

Experience: At least 2 years of experience (internships may be counted) in the humanitarian field or in logistics operations.

Language: Fluency in spoken and written English is required; Bangla native speaker.

DESIRED EXPERIENCES FOR ENTRY INTO THE ROLE

• Has demonstrated a sound understanding of WFP communication techniques and activities and awareness of the socio-political context in which WFP operates through day to day work
• Has provided ad-hoc guidance to new staff members

TERMS AND CONDITIONS

Contract Type       : Service Contract

Contract Duration : 6 months, renewable

Duty Station          : Cox’s Bazar, Bangladesh

Nationality             : Bangladeshi only

Monthly Net Salary: BDT. 103,091

DEADLINE FOR APPLICATIONS

3 October 2018

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Female applicants and qualified applicants from developing countries are especially encouraged to apply

WFP has zero tolerance for discrimination and does not discriminate on the basis of HIV/AIDS status.

No appointment under any kind of contract will be offered to members of the UN Advisory Committee on Administrative and Budgetary Questions (ACABQ), International Civil Service Commission (ICSC), FAO Finance Committee, WFP External Auditor, WFP Audit Committee, Joint Inspection Unit (JIU) and other similar bodies within the United Nations system with oversight responsibilities over WFP, both during their service and within three years of ceasing that service.

This vacancy is now closed.
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