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Shelter/Wash Social Coordinator - Bekaa (Lebanese National) - Lebanon

Zahle

  • Organization: NRC - Norwegian Refugee Council
  • Location: Zahle
  • Grade: Mid level - Mid level
  • Occupational Groups:
    • Social Affairs
    • Water, sanitation and hygiene (WASH)
    • Shelter
    • Protection Officer (Refugee)
    • Human Settlements (Shelter, Housing, Land, Property)
    • Managerial positions
  • Closing Date: Closed




The Norwegian Refugee Council (NRC) is a non-governmental, humanitarian organization with 60 years of experience in helping to create a safer and more dignified life for refugees and internally displaced people. NRC advocates for the rights of displaced populations and offers assistance within the shelter, education, emergency food security, legal assistance, and water,sanitation and hygiene sectors.

The Norwegian Refugee Council has approximately 5000 committed and competent employees involved in projects across four continents. In addition, NRC runs one of the world’s largest standby rosters -NORCAP, with 650 professionals, ready to be deployed on 72 hours notice when a crisis occurs



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All NRC employees are expected to work in accordance with the organization’s values: dedication, innovation, inclusivity and accountability are attitudes and beliefs that shall guide our actions and relationships. 

1. Role and Responsibilities:

The Shelter/Wash Social Coordinator is responsible for implementing the delegated Shelter/Wash project portfolio within Bekaa area and managing the day to day activities of Shelter related field staff to ensure proper delivery, high quality results and compliance to applicable laws, standards, practices, policies and procedures in coordination with the Shelter Project Manager.

1. Generic Responsibilities:

  1. Adhere to NRC policies, guidance and procedures
  2. Contribute to Shelter Strategy development, project proposals drafting and development, and provide consistent input on needs and gaps
  3. Manage and implement delegated portfolio of the Shelter projects (activities, budget and project documentation) as delegated from the line manager in line with proposals, strategies and donor requirements, and ensure high technical quality
  4. Oversee the provision of Shelter services to NRC beneficiaries in the relevant area according to programme strategy, project proposals and budgets
  5. Supervise the Shelter social team, ensure their capacity building and transfer key skills;
  6. Ensure implementation of project cycle management activities according to NRC framework;
  7. Promote and share ideas for improvement and necessary changes in shelter activities
  8. Ensure that NRC’s related activities are implemented within NRC’s Protection mainstreaming guidelines and report any breaches/concerns to the line manager and/or focal point for proper action; and contribute to protection needs and trends identification and ensure adequate Shelter response in line with National Shelter Strategy
  9. Ensure that all protection related detected cases are referred to the concerned referral focal point and to the field Protection Coordinator
  10. Liaise and collaborate with relevant local authorities and key external stakeholders

2. Specific Responsibilities:

  • Work closely with the staff members to set and monitor objectives and work plans to ensure activities are implemented in accordance with overall project objectives
  • Oversee the delivery of agreed outputs and quality of the Shelter and WASH activities being implemented and take timely and considered decisions on how to respond to changing needs of beneficiaries in close liaison with the Shelter Project Manager
  • Ensure proper documentation and filing of Shelter/Wash related documents
  • Ensure that the Shelter and WASH activities defined in the Social team’s work plan are taking place on due time and according to NRC standards and programme guidelines
  • Ensure that mapping of areas, shortlisting of neighborhoods and properties, and beneficiaries identification and selection for Shelter are consistent with programme guidelines;
  • Propose, organize and implement assessments for assessing new areas of intervention and new modalities
  • Manage the direct costs of the budget, including the preparation, monitoring and updating of the financial work plans, to ensure resources are managed effectively and efficiently as delegated by the Shelter Project Manager
  • Ensure the shelter database is updated with all shelter activities info and data (in all different stages)
  • Prepare timely internal monthly reports and contribute to donor reporting and inter-agency reporting mechanisms on both area and national levels
  • Any other Shelter related activity requested by the Project Manager

Critical interfaces:

By interfaces, NRC means processes and projects that are interlinked with other departments/units or persons. Relevant interfaces for this position are:

  • Shelter National Team
  • NRC programs in Bekaa (ICLA, WASH, Education and the Emergency Response)
  • NRC Protection coordinator
  • NRC support unit (finance, logistics, administration and human resources)
  • Relevant external stakeholders, host and refugee community, local authorities, humanitarian actors and local organizations
  • Monitoring and Evaluation team

2. Competencies:

1. Professional Competencies:

  • Bachelor degree in Social studies or equivalent
  • Minimum 3 years of relevant job experience in a similar role, preferably within the humanitarian sector
  • Knowledge of relevant concepts of international refugee and human rights law and understanding of protection principles
  • Significant understanding of Lebanon’s humanitarian, political and socio-economic context, and main challenges affecting refugees in Lebanon
  • Proven experience in coordinating activities and liaising with external actors
  • Proficiency in Microsoft Office applications including Word, Excel, and PowerPoint
  • Proficiency in English and Arabic, both written and spoken

2. Behavioural competences

  • Planning and delivering results
  • Managing performance and development
  • Initiating action and change
  • Empowering and building trust
  • Handling insecure environments
  • Analysing 

This vacancy is now closed.
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